I will never order anything from this company ever again! They will not give you a refund even though it clearly doesn't state it anywhere on their website. I looked under the FAQ's and under refunds it says: "We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. If your order is missing or materially defective, you can file a claim at https://www.teechip.com/contact/claim to request a replacement." 100% quality guarantee does not mean no refunds, they are dishonest and once they take your money they won't help you and just offer you another one. Even if you're unhappy with how their product looks it has to be defective for them to do anything and don't expect a refund either.
The lowest of the low... They are using copyrighted designs without permission that were created solely to benefit cancer research. If there is a devil, he works for Teechip. They are more than likely direct descendants of Adolf Hitler.
The products looked so nice and cute on line. I came so close to ordering but was feeling uncomfortable. After reading the reviews, I just want to thank everyone for your feedback because it does make a huge difference.
I ordered masks on April 24,2020. Still has not received product, but charged my account. I used several phone numbers, only a recording that does not answer any questions. Did not receive confirmation. I will have to stop payment.
Ordered sweatshirt and still have yet to see it. The site says it will ship in 10-20 business days, it's been 23 business days (that's over a month) and have no word from them. Their site says it was still processing (whatever that means). I asked for a full refund and they gave me back HALF with no explanation or communication from a service rep. Opened a PayPal dispute and got the rest of my money back. I recommend you find a reputable dealer on ETSY.; they have more responsible dealers.
This is an absolute joke. Been over a month and a half of waiting and I have heard about 6 different excuses from 6 different agents. My item was delayed/shipped/delivered/lost in transit/ in the same day. Absolute worst online service I've ever dealt with. This company should be ashamed of themselves should go bankrupt in my opinion. Special place in he'll for you greedy manipulative scum bags
Glad I came to this website first. I did order once before and shirt way undersized, so leary... saw some shirts interested in for me and my MOM - as lost my Dad abruptly to cancer in 9/16... so glad I did not place orders. Horrible how they scam on folks mourning the loss of a dear loved one. Shame on them.
I ordered an IPhone case. The graphic was crooked which caused the wording to fall off the side. I got their number from my Paypal account (as it is not available anywhere I could find) and waited on hold for half an hour. A case was opened, I sent in a picture, and within a few hours, the case was denied with an explanation that my product had been delivered! I replied to the original email that they sent and no one responded. Poor quality control and customer service. If I had seen the final product, I would never have spent $20.00 for it.
Wish I had seen this site before I ordered. I bought 2 T-shirts. The women's fabric is thick and rough and does not stretch. The fit is short and awkward, like I'm trying to squeeze into a child's shirt. The fabric on the men's shirt is better but not great. The print on both shirts is absolutely terrible! When my husband saw it, he asked what it was supposed to be. There is no contact phone number or email address. You can only email through their website and they do not respond other than an automated email to say you have a claim number and they will reach out, but they will not. I've sent 3 messages now in the last 2 months. No response. Total scam.
Ordered by mistake to the wrong address, tried to call and cancel after 5 minutes, no answer during the next 3 days. After that received a message that my order has been shipped.no refund, no help. Will never buy again from this company.
I received my shirt on time, although the tracking number they gave me did not exist. The factory tag was missing, having obviously been cut off before it was shipped! And this shirt, which is supposed to be an XXL, is very small. Probably a Large. Maybe this is why they removed the tag? Plus, the material is so thin that you can see through it. Complete garbage! I requested a refund. We'll see how that goes...
Avoid this rip off company. I tried to modify my order as soon as I sent it. They did not respond for four days and then told me that it was too late. Later they delivered a tee- shirt which I did not order and which I cannot use but refused to give a refund. Really annoying to receive such bad service when so many internet companies (e. G Amazon) give refunds without any problem these days.
The poster I received was extremely low resolution, which makes me question whether they had rights from the original artist to even print the art in the first place. As a member of the graphics industry, I am completely embarrassed on their behalf.
One month ago. Still no shirt. Tracking says it will arrive August 22, one day after the eclipse event. Called customer service before the item was shipped to cancel because I knew it would not arrive in time and they refused to cancel my order. Very unhappy
Terrible quality and even worse customer service. I have written them seven times and each time they give me a run around. A refund which was promised a month ago still has not arrived, and I have little faith it ever will. Avoid Teechip at all costs!
I have not received my package and neither UPS or Rock.com will accept any responsibility.
Customer service at ROCK.com is absolutely a JOKE. Go buy your merch somewhere else
Rock.com is also ignoring my emails. It seems like this kinda situation happens a lot with this website.
Sent completely wrong order and refuses to refund or exchange for correct order. Cannot talk to anyone directly. Email takes days to reply and always says 'case closed' They sent me 2 mother mugs instead of 2 daughter mugs. I don't even have a mother! The saying on the mug is meant for a daughter. Total rip off. I ordered what was on the picture through Facebook and they sent something totally different. Out $60 that I know will never get back and stuck with two cheap mugs.
5-10 business days AKA 20-40 business days. Ordered Halloween shirts in more than enough time, but as of now, no shirts!. You go on the website and it will say it is not a valid email address, but then will email you at that same address. It asks for an 8 digit order number and both numbers on everything I see either has 6 or 12. Not even sure this is a real company.
Ordered a ceramic coffee mug for my husband via internet. It arrived in a small box and you could hear the broken glass inside. Clearly no room for any packing material in this tiny box. Didn't even open it and gave it back to mail carrier with a note: "Return to Sender - Broken glass" and contacted PayPal to register the dispute. Only response I got was, "Please be advised that without photos of the broken mug, I am not allowed to offer any compensation for you." Sure hope PayPal will back me up on this. Oh, there was a small sticker that stated: "Time Sensitive" because it was for Easter yet there was no, "Fragile" note of any kind (postman pointed this out.) Never order from this company!
Ordered the VW phone case, and it arrived looking nothing like the picture. Very cheap qualify and blurry picture. Tried to get a refund, but they kept saying they would send another phone case, which I didn't want because it was so cheap-looking. Waste of $25 - I will never order from this company again!
Answer: I found out that I got a quicker response from them when I contacted them through facebook. I am having the same problem since my ship date was dec. 7th, but it is now dec. 15th and I was told that it is still printing. According to the customer service rep. It takes 7-14 days to print which is bs to me since the campaign ended on Nov. 30th and the timeline they gave me doesn't make since. I would definitely contact them on fb though.
Answer: Wish I could. When I tried response to your e mail, it bounced to a site called crystal compass.com. Then displayed site not available. Still haven't received order, and unable to track since site changes numbers and tracking sites constantly. Am still contesting $44.38 w bank, no product received, order promised 10-2-2015
Answer: You should remove the personal information from here... it is public... just saying
Answer: As far as I know, you can't. They don't send any tracking info and are HORRIBLE at communicating. I ordered my sweatshirt around September 20 something and didn't get it until, I believe late October, early November. So I'd say give it a month, month and a half.
TeeChip has a rating of 1.4 stars from 1,766 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeeChip most frequently mention customer service, credit card and poor quality. TeeChip ranks 397th among T Shirts sites.