TeeChip

I ordered a Friends mug for my daughter, who is a Friends fanatic, for Christmas. The font is so small it's illegible, therefore useless. I contacted them and they replied, apologized and said they would send a placement. I received it about a week later but it's the exact same piece of crap as the first one. So now I have 2 mugs that are useless garbage. I have since been trying to contact them to get a refund and have not received a response. DO NOT buy anything from them. If anyone wants Friends merchandise, CafePress has thousands of products to choose from that arrived on time and were well made.

I ordered an item in April, it is now November, I still do have the product. They marked it shipped in October, after me contacting them over a dozen times trying to find out what the status was, this is the best part. When you try to track it, the shipping company has no record of it, the tracking number is totally bogus. They do not return emails, I guess I can kiss my money goodbye. This is a joke. I would never order from them again.

I ordered a COVID-19 mask on 4/24. The COVID update they published on their website stated that "US orders will ship within 14 to 21 days of purchase." 30 days later, my order still hasn't shipped. The mask won't even be needed if it ever arrives because it's taking them so long to ship. I asked for my money back and they refused. There are lots of t-shirt shops on the internet. Find one that cares more about their customers than these scoundrels.
UPDATE: I paid for my mask with Paypal. After writing this review, I lodged a complaint against TeeChip through PayPal for non-delivery of my mask. Immediately, TeeChip responded by cancelling my order and refunding my money. This doesn't make them any less of scoundrels because they did refuse to refund me when I asked by email, but it offers an avenue of recourse for anyone else who they cheated. I will never do business with this firm again.

I ordered a cell phone case that was shown to have a silver horse applique on it and was sent a screen printed case instead. It was not at all like the picture or description. They refuse to do anything about it saying it was made or order so too bad. I plan on disputing it with Paypal but now I can't find the original picture anywhere on their website as proof of what they advertised. How convenient for them! Terrible company. I should have read reviews before I ordered from them.

I ordered a t-shirt with song lyrics from a famous TV show. The t-shirt came with a misspelled word. When I filed a claim, the customer service denied it saying that the campaign creator intentionally included the artwork that "I have described as flawed" and therefore they could not give me a refund. What a bull$#*! excuse. If you're a seller and you don't explicitly state that the product has any defect when you're selling it, then it's a scam. Don't shop here if you don't want to waste your hard-earned $$.

I recently wrote a 3 star review regarding a t-shirt I ordered that was lost in transit and it took them awhile for them to get me another, but they did. On Feb. 18 I ordered another similar t-shirt. It arrived today, a day earlier than what the tracking said. I'm really pleased with both of the t-shirts. I can't complain but feel for all those people who didn't have a good experience. The only thing that kept this from being a 5 star review was that it was a little pricey.

This company is stealing artwork from original artists and removing watermarks and copyright information and selling items as custom artwork without paying artists, giving credit, or having their permission to use their work. Not to mention the hundreds of complaints about them making multiple unauthorized charges on buyers' credit cards. It's a ghost company, so no contact information given on their site leads to actual interaction with a company representative. Stay far, far, far away.

TeeChip only lies to you offering you option to cancel order. I emailed them immediately when I saw an order going through I didn't order. Then I did their form the next day and they are refused to cancel saying "it's already in printing" yet won't be shipped another 5 to 10 days. Print another one to cancel then! They don't care about customers or unintentional one like me. They just offer the option to look good but just wants your money. Off to the bank and wherever I can report on this bad company.

I ordered a blanket for my daughter at the end of August and the email response told me it would be shipped in 5-10 days. I'm aware goods are taking longer to be shipped at present but it has been 42 days since I ordered and four emails to the company and still no blanket.
I'm giving them two stars and not one because they did refund 10% after my second email where I asked for a personal response, not a generic one and an additional 20% after my fourth email.
But, still no blanket and no change to the status so it still hasn't shipped yet.
I honestly worried it was a scam.
Only order if you don't mind waiting months and chasing the company up with reminders.

I ordered and paid for 4 mugs. Only one arrived. They were impossible to reach! The "transaction ID" on my receipt did not have the correct format to be an order number (there was no "order number" on my receipt) so I could not email them. They don't answer the phone without a correct order number. The online "support" site they give spits out a message that it is not monitored. The "chat" feature does not function at all.