I am appalled at how tee chip can call themselves a business. I ordered 2 tee shirts in June of 2015, and as of January 2016 still now show and order says pending. No communication or anything to say why the delay, don't worry I've emailed them numerous times now requesting a full refund as they may as well not bother with the shirts now. No reply. I could have grown my own cotton plants and hand stitched my own tee shirt together that I'm sure would be better quality than what they would send which is nothing. This company is nothing more than a money taking scam. People don't give in and order anything off them.
I can honestly say this is the first review I have written in my life as I tend to give people and companies the benefit of the doubt. Still haven't received the product after 2 months even though according to them it shipped 6 weeks ago. No responses to multiple e-mails and no one answers their phones. Terrible service! The absolute worst company! Obviously will NEVER order anything from them ever again.
I ordered The Lord Of the Rings poster. It looked really fabulous online but was actually very poor quality, printed on low-quality paper, with a very low resolution. I will definitely not be putting this up on my wall. The return policy states that they only accept damaged merchandise, so it doesn't look like I can get a refund, Avoid buying from them. I wish I'd seen the reviews before I placed my order- I wasted 25$.
Order t-shirts from them for the G&R concert... didn't arrive... still hasn't arrived!
Automated replies to emails...
No one answers the phone...
Money wasted!
Disgusting how you treat people... stealing from them... but karma has your back!
As like many others. My order started out with a RL then several numbers. The site they are using now on FB is Tshirts. Profile photo is a man and woman with lots of tattoos. Well a month after ordering. And it states all merchandise is shipped within the week. I kept on them. Asking for a tracking number. Person replying typed like someone in 1st grade. They tell me for 2 weeks after. Everything is fine. Will be shipped then. Then another week goes by. They tell me today. My order was wrong. Please submit a claim. I asked for a phone number or address to contact company as at this point. I just want my money back. Now, they won't reply. This place is a scam!
Mug arrived broken (strangely, chips were missing from box. It makes me think it was packed that way)
Emails go nowhere as the bar code doesn't "fit their format" and calls to their voice line go unanswered.
Firstly, I ordered two masks from TeeChip and it took five weeks to receive them. Secondly, I wore each mask one time and the flimsy string that goes around the ears broke. I can't take a picture of the masks because the string on these masks are being repaired by my dry cleaners.
I would avoid doing business with this company unless you like extremely slow service and poor quality, over priced merchandise. This company should not be allowed to do business in the United States.
I have ordered from this company many times without problems. T shirts were acceptable and sizes correct. This order not so. Customer service keeps good customers returning to your company. Multiple attempts to correct this error has been addressed based on information that was provided by company website without response. If no response soon, my business can go elsewhere. Thank you.
In our country's current time of stress and disappointment, I had high hopes for a simple T shirt order from a company that appeared to be completely legitimate. No order received- no communication- money lost at such
An upsetting time. Shame on you!
I ordered four masks from these people two months ago. I received one and it was total crap. I have toilet paper thicker then that mask! Their email is a fake and the phone number they give nobody answers. ALL of the stuff they sell comes from China even though they say printed in USA.
Buyer beware!
I've been seeing these bad comments about these people and I haven't had a problem. I was a little miffed myself until I went back to reread the terms.
It says that " once the Campaign is over ", which could be sometimes days even weeks is when they actually ship thee items out.
So please realize that they said this in the Campaign and Checkout parts and that is why it takes longer to get your things.
As for any size problems or wrong items I don't know anything about it. I don't work for these people I just know how it works, because I got my stuff and its fine. I hope this helps you understand why it takes so long.
Have a great day, week, month and year.
Peace & God Bless Us All Everyone
I will never order from them again. I ordered something almost 2 months ago and they keep sending me notice that my order has been delayed three times now! Thank goodness i payed through paypal because there is some chance to get my money back. They sell some pretty cool items if you ever receive them!
I placed an order, said would be shipped 5 days after order submitted. It has been several weeks with no information from Rock. Com. I Emailed them and received a condescending reply about orders being processed in order received. I will not order from them again! I highly recommend you read the return policy and reviews carefully before ordering from this site. All sales are final with only store credit IF they approve.
I ordered a t-shirt, took 4 weeks to get it and the shirt is so short & wide that there's no way I can wear it. $30 wasted b/c based on other reviews, I doubt I'll be getting a refund. Emailed them, still waiting for a reply. There was no receipt or invoice in the bag.
I've become another victim of this company. I can't believe how this company is still trading. If you are a good company selling your goods through this site then stop. Bought a so called limited edition poster which looks like it's just limited to those who are foolish enough to buy it.
Just keep getting the same generic email back.
Thanks Tee chip for this platform allowing people to rip you off and then not doing anything about it.
I ordered a poster for my father as a Christmas present... Awesome design. The problem is, they sent a completely different poster. I contacted their "Customer Service", which seems just to be automated computer replies, and have been jumping through hoops since. They keep redirecting me, having me add more and more photos of the "defect" every time.
I'm never going to get my money back, or the correct product.
Boo on them.
I ordered 3 cell phone cases. Order was supposed to be shipped 5-10 business didn't happen 24 hrs for the tracking number when it got to post office!
Finally received them! Opened it 1 was a matte finish and the other 2 were glossy which was wrong been communicating with them trough email! Not one supporter but 4! How the hell can you get 1 person that handles your complaint? They sent an extra one also for free lol but glossy also. I want what I ordered!
DO NOT ORDER FROM THEM!
This company is using fake Facebook accounts, posting pictures of someone's dying child with photoshopped blankets or shirts on them, then saying their child died and they loved "post group characters here". When every comments they are so sorry they try to sell the people these items with illegal copy written materiel on them. With a link to the teechip store. Absolutely disgusting, i hope these scum rot in hell. Wow! I can't believe it. The below picture originally had a caption that said "my son died today, he loved Calvin and Hobbes" now it is a link to their store.
I was just getting ready to order 2 shirts... had my credit card in and everything... before I hit the pay now button... I decided to search reviews about the company and it's products. Glad I did! I can somewhat handle bad customer service... somewhat getting use to it nowadays. But, I can't stand paying a high price for poor quality. I am certainly not buying anything from them and I will tell others that were considering purchasing the same item. Glad I found this website! Thanks!
I would not recommend TeeChip to anyone. I placed an order on May 8,2020 in plenty time to receive it for a Father's day gift for my husband. As of today July 8,2020, I still have not received the t-shirt I ordered. I have emailed them on four different occasions only to be told my order is being processed and they will notify the processing center. I requested a full refund and was told they could not give me one because my t-shirt has already been sent to printing. Seriously how long could it possible take to print? So extremely disappointed! Don't waste your money on a company who does not honor their shipping time frames or your money.
Answer: I found out that I got a quicker response from them when I contacted them through facebook. I am having the same problem since my ship date was dec. 7th, but it is now dec. 15th and I was told that it is still printing. According to the customer service rep. It takes 7-14 days to print which is bs to me since the campaign ended on Nov. 30th and the timeline they gave me doesn't make since. I would definitely contact them on fb though.
Answer: Wish I could. When I tried response to your e mail, it bounced to a site called crystal compass.com. Then displayed site not available. Still haven't received order, and unable to track since site changes numbers and tracking sites constantly. Am still contesting $44.38 w bank, no product received, order promised 10-2-2015
Answer: You should remove the personal information from here... it is public... just saying
Answer: As far as I know, you can't. They don't send any tracking info and are HORRIBLE at communicating. I ordered my sweatshirt around September 20 something and didn't get it until, I believe late October, early November. So I'd say give it a month, month and a half.
TeeChip has a rating of 1.4 stars from 1,766 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeeChip most frequently mention customer service, credit card and poor quality. TeeChip ranks 397th among T Shirts sites.