• TeeChip

TeeChip

Overview

TeeChip has a rating of 1.6 stars from 1,767 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TeeChip most frequently mention customer service, credit card, and poor quality problems. TeeChip ranks 457th among T Shirts sites.

  • Service
    108
  • Value
    106
  • Shipping
    101
  • Returns
    81
  • Quality
    94

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
149
See all photos

What reviewers want you to know

Positive highlights

  • It is of good quality and the customer service is outstanding!

Critical highlights

  • I never got order number just a confirmation from paypal.
  • I understand that I may have ordered the wrong 2018 tee shirts but come on!
How would you rate TeeChip?
Top Positive Review

“Great designs and beautiful products.”

Leon R.
9/27/20

Outstanding experience with this company. Great designs and beautiful products. Never disappointed me on a single occasion. Friendly, prompt and upfront company.

Top Critical Review

“Terrible quality - Wish I read other reviews”

Anonymous A.
2/3/24

Beyond the terrible quality, the item is not refundable for dissatisfaction. I will NEVER buy anything from this joint again, and I will bad mouth them every opportunity I get. They need to go out of business.

Reviews (1,767)

Rating

Timeframe

Other

Reviews that mention popular keywords

order number (50) tee shirt (79) customer service (368) phone case (46) credit card (76) tee chip (46)
Thumbnail of user anonymousa1905
1 review
1 helpful vote
February 3rd, 2024

Beyond the terrible quality, the item is not refundable for dissatisfaction. I will NEVER buy anything from this joint again, and I will bad mouth them every opportunity I get. They need to go out of business.

Products used:
Bought a t-shirt. Terrible quality shirt.

Service
Value
Shipping
Returns
Quality
Thumbnail of user josephh685
1 review
0 helpful votes
June 13th, 2020

Worst place online to shop! Not a good company to go through. Completely tried to bs me the whole time said it would arrive never has it's a month past time. And now there trying to say I can't get a refund. And all I was trying to do is support my favorite YouTuber. Bad look for a company

Thumbnail of user dennisc220
34 reviews
29 helpful votes
August 30th, 2021

See title. And if you do get a shirt delivered it was made in a sweatshop using child labor. The4se operations infest social media like a cancer

Tip for consumers:
Avoid.

Products used:
None, order never delivered

Service
Value
Shipping
Returns
Quality
Thumbnail of user keno93
1 review
0 helpful votes
June 3rd, 2020

I ordered a t for my granddaughters birthday, one month later it still has not delivered, no phone number to talk to a live person, stay away from this scam of a company

Thumbnail of user leonr75
1 review
0 helpful votes
September 27th, 2020

Outstanding experience with this company. Great designs and beautiful products. Never disappointed me on a single occasion. Friendly, prompt and upfront company.

Thumbnail of user timj360
1 review
0 helpful votes
January 12th, 2022

Low quality printing not as the picture describe on the website and the materials really cheap quality!
Not purchasing again from this web!

Products used:
Sweater

Service
Value
Shipping
Quality
Thumbnail of user rosannam14
1 review
1 helpful vote
April 30th, 2020

I bought three cups, ended up being charged to extra cups. I have been on the email for the past two days trying to find out why they charged my bank account twice instead of the ones and they refuse to answer that question instead they keep telling me I can't cancel my order. I didn't want to cancel it I just wanted a refund for the extra did they had charge and they refuse to do it. There's no number to be able to call to speak to a representative instead you have to email which half the time they don't email you back. Such a rip-off place

Thumbnail of user donnas1408
1 review
0 helpful votes
August 14th, 2020

I saw a fun face mask for use during COVID-19 advertised on Facebook. I thought it was a real fun mask that looks like a nice, normal mouth until you open it up and see teeth. I thought that it was overpriced at $16 with shipping almost $5 for a product that weighs about an ounce. I decided to buy it anyway because it would be fun to use.

It was supposed to be shipped in about 14-21 days. After many weeks, I finally contacted them and threatened to cancel the order if it didn't ship by the end of that week. They contacted me and promised that it would ship, and they gave me about a $4 credit. Since the price on the item had dropped that amount since I ordered it, they lost nothing by doing that.

The mask did finally arrive, and it looked nothing like what was advertised. Even the picture of the mask on the order confirmation didn't look like the one advertised, but it was still okay.

The mask is a worthless piece of cloth, and the polyester material they used is uncomfortable and hard to breathe through. It's also too small. I am a woman with a normal sized face and it pulls on my ears. The picture of the mouth that lines up right is their picture of the item but ask isn't what was advertised. The other one is what the one I received looks like.

Thumbnail of user lauraw827
1 review
0 helpful votes
August 26th, 2020

Their website currently says 5-20 business days for your order to ship from when you make your purchase. I ordered a shirt on the 18th of last month and it is STILL printing. Hasn't even shipped. TeeChip needs to either update their estimated times or provide some kind of apology/any kind of update. Their Covid page hasn't been updated since May. I ordered my shirt as a gift a month early, and now I have to pay for shipping to his new address once it arrives because the shipping label has already been created. Order from any other website if possible.

Thumbnail of user dfd8
1 review
0 helpful votes
June 30th, 2021

Don't go there, waste of time and money, haven't received anything, customer service run by robots. You do not receive any meaningful answers... Got to open a PayPal case to get the money back...

Tip for consumers:
DO NOT GO THERE!

Products used:
havent received anything..

Service
Value
Shipping
Returns
Quality
Thumbnail of user briet12
1 review
0 helpful votes
August 7th, 2021

I ordered Thsirts with prints. Quality so bad. Filled color is stripey, letter contours are blurry, the tees smell like plastic and stick together.
The black tshirt fabric is so thin its see-through. Really, even Primark tshirts are better.
And then they tricked me into a direct order for another 2 shirts that I only wanted to add to the cart. And then you CANNOT CANCEL. NOT EVEN SECONDS after HITTING the button by accident. I tried everything.
Never again and I recommend you do neither.So many others out there anyway.

Tip for consumers:
Choose other printing agency

Products used:
Thsirts

Shipping
Thumbnail of user jenniferg921
1 review
0 helpful votes
June 17th, 2020

Ordered an Autism Awareness shirt on May 8,2020. Order stated would ship 'between 5-15 business days'. It has now been over a month with no shipping or delivery date. I ordered this as a way to show my autistic daughter that I supported her. Now I can't with this shirt. Stay Away!

Thumbnail of user tenishag1
1 review
0 helpful votes
June 20th, 2020

They didn't provide an order number to be able to track order process which made it super difficult to get any assistance via the phone numbers provided because they ask for your order number. Which I was never given. They are thieves and horrible for business. I've reached on several time on Facebook as well as IG and no one responds. They'll read it but not reply. That's how terrible these people are. So I'm basically out of $60+ with no indication of any assistance to refund my money. You guys should be ashamed of yourself stealing from hard working individuals. DO NOT PURCHASE ANYTHING FOR THIS FAKE COMPANY!

Thumbnail of user annk221
1 review
0 helpful votes
April 20th, 2020

Thank you so much for this awesome shirt. My niece is graduating from high school this spring and with everything going on they are missing out on the last part of their senior year. I figure this shirt will make her smile. Thank you for this high quality shirt

Thumbnail of user graciel19
1 review
0 helpful votes
July 1st, 2020

My suggestion to anyone that has not received their order and all communication has been unanswered to FILE A FRAUD CLAIM with your bank or credit union. Be sure to have a copy of your purchase and dates you attempted to reach this company, it will ensure for a speedy process.

Thumbnail of user richardb2309
1 review
0 helpful votes
September 22nd, 2020

I ordered a sign at almost midnight yesterday (9/21/2020) and was not given the opportunity to review my purchase until after they grabbed my payment info. I immediately Called them on the number listed on the web page because I discovering that I got charged shipping and fees which should not have been charged since my order exceeded $66.00 and they also overcharged me on tax. The phone line is a robot that gives you two options and basically refers you back to the web site FAQ page. Mind you this was almost midnight (11:47pm). The web site says I can cancel as long as they haven't started the process. At 12:05am they show that my order is being printed. Sorry charlie! The ability to email them is nothing but a couple drop down widows for inquiries, which I did. Then I was able to get an email address (*******@teechip.com) and as of yet have not heard back from them since the day is only 2/3 gone. I don't get scammed often but they took me for a ride on this one! Buyer beware!

Thumbnail of user danaa145
1 review
0 helpful votes
September 24th, 2020

My third order with them. They offer a quick service and quality products. Prices are also reasonable. Shipping is fast. I have recommended this website to my friends and family.

Thumbnail of user sarahk695
1 review
0 helpful votes
August 31st, 2020

I ordered a shirt meant to be for fathers day. Ordered on June 10th and it has nearly been 3 months fathers day is this weekend and nothing. The order tracking has said destination country since I got it the order confirmation email which was a MONTH after I ordered and only came through after I contacted PayPal. Nothing was stated it was in USD till it was out of my account $46.73 AUD is REDICULOUS. Have requested a refund. Still waiting.

Thumbnail of user staceyp117
1 review
0 helpful votes
May 28th, 2020

I ordered a tank top on April 27th. A month later it says that it's still printing. I just emailed the company, but I'm just going to dispute the charge after reading all of these reviews.

Thumbnail of user isaiaht19
1 review
0 helpful votes
July 3rd, 2020

To learn about life learning in school learn how to get a job learn how to be better life learn how to get a girl learn how to clean yourself and take care of yourself be grateful to Let's stay in school college enjoy life

Thumbnail of user golubciucd
1 review
0 helpful votes
April 15th, 2021
Verified purchase

My dad ordered me a shirt back in February, didnt come just until April. The shirt said itll take 2 weeks to come by, and a couple of days to ship. The first 2 weeks there was a blizzard in US, which is understandable. After that, they shipped it. Took, 2 WHOLE months to come, and the tracking number did not even update after it said it got to Chicago, and even after i got my shirt, it still says its in Chicago. I also asked for a replacement of the shirt since it did not move after the chicago update, and they are making a second one right now? Yet I still somehow got my first one, which is even weirder, considering the fact they did not stop its shipment. Please be really careful when ordering from here, the service really does suck, but the shirt quality is ok. We also wanted to ask for a refund at first, but we couldnt get one since it "already shipped". I dont feel like getting anything else from here again at this point

Tip for consumers:
Please don't.

Products used:
T-shirt

Service
Value
Shipping
Quality
Thumbnail of user sabrinaj57
1 review
0 helpful votes
July 15th, 2020

I ordered a t-shirt in May and I am still waiting 3 months later. I can't seem to find a live person to discuss this issue and I am given the run around when I call.
Also, I can't track my order because the routing number is incorrect. What a waste of money!

Thumbnail of user roseh200
1 review
0 helpful votes
July 18th, 2020

Junk thrown in poly bag tight on kids face underwear elastic used complete garbage not like photo!

Thumbnail of user marjorieb96
1 review
0 helpful votes
September 21st, 2020

I ordered 3 shirts from teechip. They are everything I had hoped for and they are very good quality.

Thumbnail of user michelez28
1 review
0 helpful votes
July 22nd, 2020

Falls off, Nothing like what was advertised on facebook, Can't talk to anyone, No refund just shipping me another crappy mask

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From the business

Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.

Company Representative

Thumbnail of user ernestoc46
Ernesto C.
Typically does not respond to reviews

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1.6
1,767 reviews
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