First ordered my jumper on the 06 of April for a birthday present in may... it's now the 27th of may and I'm still yet to receive my package.
Have constantly emailed them asking for an update and have been told numerous different things!
And absolute pathetic company, save yourself time and money and do not order through them!
I ordered 1 t-shirt and transferred the payment of total USD30.94 (incl. Shipping). The shirt arrived today (3 weeks later which is an okay delivery time from USA to Indonesia). But the quality is so ugly because the print is so thin & the fabric is rough. It looks like a cheap touristy shirt!
I regret buying from TeeChip!
I've had two experiences with this company, I don't know why the second time would be different but the customer service and products are terrible. Refused to cancel my order before it even shipped, so I gave up and just kept the order. Then I ordered a phone case and large poster and they both look like absolute $#*!, like someone took a thumbnail of a photo and blew it up in paint so it looks like a pixelly piece of $#*!. I would never make an order again
I received an overpriced poor quality shirt that was way too small and I couldn't even return it. Spent time on Facebook with customer service and was blocked when I told them their customer service and product are crap. Don't purchase from this company... major rip off!
I just received a coffee mug I purchased for a Christmas present. It bears a slight resemblance to what I ordered, but only a slight one. The picture on the website showed a black cat with a lithe body portrayed in grey with haunting yellow eyes. All I got was the face and eyes. Totally unattractive and nothing like the picture shown. Now I get to pay to return it.
The tshirt is uncomfortable, scratchy, boxy, cheaply made and the print is faded and ugly. It looked NOTHING like what I ordered online. The shirt would fit someone the shape of a square and is in no way flattering to a female body. Do not buy from this company as they have false advertising and draw you in with cute pictures of t-shirts but send you the ugliest of the ugly!
I ordered a black nacho Libre mug, and it said that it would be 3-5 days before arrival. Me being a worry wart, I got freaked when it didn't show up on the 5th day. The next day came, and I got my package! Safely bubble wrapped with no chips or cracks and everything looked good. A little more communication would be nice though.
The shirt I ordered looked very low in quality for the amount I paid. Ordering a woman's tee does not mean fitted like it says. It fits like a one size fits all t-shirt. It looks like it has a pocket, but it's just a print of a pocket. The picture is very misleading. I would have never purchased this item if I knew what I was getting and I will urge others to stay way from this site.
I ordered a face mask that was supposed to be an image of a real Pug's face on it. After over a month, it finally arrived for my grown son, and it's a cheap cotton mask with a cartoon character of a dog on it. NOT at all what I ordered. AND the had the gall to charge me full price for something I didn't order. DON"T order from this company. It's a total scam.
After waiting 6 weeks for my order it vanished, along with my money. Never received my order, tracking number doesn't work and can't contact anyone in customer no-service! My only option now is to dispute the charge with my bank and hope I get my money back.
It was a bit big but that was on me. She said it was of good quality. Phew! I squeaked by on that one. I still don't have a receipt and they couldn't find an order under my name or ANY of my information. I won't be ordering from these fly-by-night companies anymore! Just happy that she got her gift and I didn't get ripped off.
My friend warned me that this was a scam site. OH, how I wish I had listened to her. I never received a confirmation receipt but they zapped the money out of my Paypal acct. I rather doubt that I will receive what I ordered and even if I do, from the reviews here, it's going to be shoddy mdse. :( This was a Christmas gift and $40 bucks out of my pocket, which I certainly can't afford. :( VERY, VERY disappointed and disgusted. They need to be turned into the BBB. I wrote them an email but doubt I will hear anything. **SIGH**
Bought a tshirt and a sweatshirt from he same exact line. Took almost 2 months to reach me and the tshirt looked good. The sweatshirt was from a completely different campaign! I tried email and phone calls, neither of which was answered. I finally wrote bad reviews in Facebook and they got back to me via FB message. I did everything they asked for and then they completely ignored me and did not refund my money. I recently submitted a claim through PayPal since I used that to pay. DO NOT use this company. They are TERRIBLE!
I order two masks almost a month ago and the status has been at printing for weeks. When I reached out to customer service and asked where was my merchandise they tried to give me a blanket answer until I crushed that timeline and said if that was true my item would have been received the day before they were responding. I think they are a big scam!
I've been waiting for 19 days for my shirt while it's been stuck in "Order is processing" status. I emailed them after day 10 asking for a status update and was given a generic answer that made no sense. I requested a refund on day 19 and was told that it cannot be cancelled.
I have been fighting with these people for months. They never sent the product. Charged my card. Delivery says it was left in mailbox. Nothing was ever received. They keep denying my claim stating they do not require a signature for delivery so they do not need to provide proof of delivery to me. I have put in a claim to Paypal. Do not order anything from them.
I ordered a phone case absolutely hated the color, I was givin no option to exchange or get a refund on it. I will never order from this company again they just want your money they don't care if your satisfied or not
I too tried to change my order shortly after placing it, but was denied that option. However, their website has on option called modify/cancel order, which is totally deceiving! Then when I FINALLY received my order, one of the items I ordered was the wrong color. I immediately contacted them to get a replacement. They have now sent me the wrong color THREE times! I ordered a forest green mug, but they have sent me a black mug three times! Seriously! I'm so fed up with this company, and will NEVER order anything from them EVER again! DON'T wait your money!
Shirt had horrible printing, size not correct, finally got through to what I thought would be a return only to be told to take a picture & they would try to replace it. By the time this would happen, breast cancer month would long be over. Very disappointed with this company. What a sham and the shirt was not cheap. I would NEVER recommend this company to anyone.
Let me warn anyone who is thinking of ordering from this company. Don't! I placed an order for one cell phone case and after entering my cc information a confirmation number popped up with the wrong amount. They placed the order for two instead of one. I immediately tried to edit the wrong amount for one instead of two. Without success. The edit button is right next to the item purchased and it wouldn't work, so I called customer service immediately and they said the claims department would be in touch. I sent several e-mails explaining the situation and finally I received a denied response. They wouldn't refund me or didn't even care that I had called and tried to edit order immediately! This is not fair in my opinion and I won't ever do business with this company or recommend it to anyone.
I ordered a tshirt from them the print quality looked like something I could make with my printer. I opened a case to get a refund it's been 3 weeks and the escalation department is still giving me the run around about my refund and literally sending me emails that make no sense whatsoever. STAY AWAY! Huge scam!
Answer: I found out that I got a quicker response from them when I contacted them through facebook. I am having the same problem since my ship date was dec. 7th, but it is now dec. 15th and I was told that it is still printing. According to the customer service rep. It takes 7-14 days to print which is bs to me since the campaign ended on Nov. 30th and the timeline they gave me doesn't make since. I would definitely contact them on fb though.
Answer: Wish I could. When I tried response to your e mail, it bounced to a site called crystal compass.com. Then displayed site not available. Still haven't received order, and unable to track since site changes numbers and tracking sites constantly. Am still contesting $44.38 w bank, no product received, order promised 10-2-2015
Answer: You should remove the personal information from here... it is public... just saying
Answer: As far as I know, you can't. They don't send any tracking info and are HORRIBLE at communicating. I ordered my sweatshirt around September 20 something and didn't get it until, I believe late October, early November. So I'd say give it a month, month and a half.
TeeChip has a rating of 1.6 stars from 1,765 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeeChip most frequently mention customer service, credit card and poor quality. TeeChip ranks 397th among T Shirts sites.