I ordered a poster from this site and when I received it it looked NOTHING like the advertisement. Poster was blurt and very poor quality. When I emailed them for a refund and return label I was asked to take pictures of the poster showing the defects and explain what was wrong with it. Sent a picture over a week ago and haven't gotten a response. Avoid this company like the plague. Garbage quality, garbage customer service. Hope they go out of business.
Put in my details... to order tee vest. Prompt came up with 'sorry error' SO like an idiot I did it all again. Price showed £9.99 or near that. However on the second submitted order the same prompt came up. So I didnt bother again. Forgot about it. To my horrendous the cheap tee vests arrived after couple of weeks then my credit card bill arrived to show that the cheap things cost an horrendous £26.10 plus exchange rate. DO NOT BUY FROM THIS COMPANY
Tee Chip has a great scam... when they have sold enough of a product, then they make it... so if and when that happens perhaps they will send the items. Order placed on November 24th... they email back it will be shipped between December 4th and January 4th... pretty disappointing as they were for Christmas gifts... cancelled the order as soon as I got the e-mail... today they respond with, the order can't be cancelled... lol. Yes, I will check out these places before sending money again. Beware!
Don't order from TeeChip! I have been waiting for three months for a tee shirt. Three months... and three separate print and re ships later I still do not have. A straight answer is never given. An offer to expedite ship never comes... just like my item. Request for refund ignored. All you'll get is a form email apologizing for their incompetence. Zero stars!
PatP
They sent me a XS when I ordered an XL. Continue to ask for photos and measurement to prove the size issue. Now they have all of the photos they won't respond to communication. Avoid doing business with them...
The product was low quality and varied from the colors advertised. Customer Service replied several weeks later to my e-mail asking if my problem was resolved. I never heard anything else from them despite e-mailing and calling several times.
I purchased a print and it looks like a xerox copy of the studios original artwork, When you look at it just at a normal distance its super low quality and just not worth what I paid for it. Don't ever buy anything from here.
You cannot return a Tshirt that is too small or that has terrible quality. I got the run around from customer service then was finally told that I could not return the poor quality Tshirt. They think that it is a blend of cotton, no it's 100% cotton. $25 later plus shipping I have a Tshirt that runs very small for what they say for the size. I am disgusted, I have NEVER written a review like this before. It's just a scam.
They are obviously not a respectable or responsible company. What a scam! Take the money but never deliver the product. I had ordered from Teespring before and they were great! I foolishly thought Teechip would be the same. Never order from them!
I ordered a shirt from Teechip and never received it, but they sure did take my money! Never received an email back when I tried to complain and no one answers their phones (I tried calling more times than I can count).
I received a faulty product with an off center and crooked design and have been trying for a month to get a replacement. Their web site claims 100% returns on faulty products. I get the run around with emails, Twitter page, and get disconnected every time I call for help. All I want is a replacement t-shirt, that's it. They could care less about my situation. This explains their D- rating with the BBB.
I order two shirts by mistake so I went to the option to modify or cancel the order I sent the and email as did my son explaining the situation and then I went on a chat line and was on the chat for nearly an hour trying to sort it out only to be told there is nothing they could do as the orders where placed to far a part? I re did the order with 15 minutes as the conformation e mail went to my sons junk mail. Also when you go to modify or cancel if click on it its says sorry we are unable to cancel or modify any order as they are special orders. So why even have that option false information. Will never order from this web sit again its a rip off and no customer service at all
Wish I could choose minor number.
Teechip is totally scam. I order two hoodies 50 days ago. First time email them, they replied me, and the next day, I received a email said the order was shipped.
However, 10 days later, I contact the shipping company, they told me only shipping label been created, they haven't received my order.
I sent them 4 more email. No more reply. The contact number said I may need to wait 28 minutes.
So, please don't spend your money on teechip. Totally a scam.
I ordered a simple tank top on 8/28/18. I just received it on 9/24/18, nearly a month after ordering! I do not live out of the US. I live in Texas. Not only is this ridiculous but the shirt is tiny, tiny! I ordered an XXL (I wear an XL but wanted to make sure). It is the size of a small! What a huge waste of my time and money! Never will I order from TeeChip again!
I ordered a tshirt from this "company" a couple of months ago. The tshirt was too small, so I contacted them to see if I could exchange it for a higher size. The irony is they sent me an email to solicit feedback. I emailed them twice and they never replied. I would never order anything through this company. They don't honor their sales and they have absolutely no customer service. I wish I'd checked into them before I ordered.
I have been battling them on an order in placed having missing item's, they only sent the coffee mug and the t-shirt and tote bag are missing and they had the nerve to charge my credit card the full amount! And when I tried to call the customer service number my caller ID says it was from South Western Medical University! Buyer Beware!
My husband bought a shirt from Teechip, it took a month and a half to arrive, and when it did it was the worst quality printing imaginable. Their customer service was rude and unhelpful. Come to find out afterwards that the artwork on the shirt WAS STOLEN! They actually stole the art from the real artist and were selling it as their own. This company has no shame!
I loved the design. My shirts turned out great. I am really happy with their products and timely delivery. I will order some face masks next time. Hopefully they will also be great quality. Guys you have raised my expectations so you will have to live up to the promise.
There is no one to talk to over the phone. I have sent numerous emails. No response. I was never even sent an order number so there is no way to track or get a refund as you need the number to do so. All of this and they still took my money. I feel completely scammed!
I placed an order for 2 things and I am being charged for 12 things. They won't let me cancel the order. I have emailed, messaged them and get the same run around. Their confirmation email says that the order doesn't process until the campaign is over so I feel I should be able to cancel the order.
I believe this company is a scam
Answer: I found out that I got a quicker response from them when I contacted them through facebook. I am having the same problem since my ship date was dec. 7th, but it is now dec. 15th and I was told that it is still printing. According to the customer service rep. It takes 7-14 days to print which is bs to me since the campaign ended on Nov. 30th and the timeline they gave me doesn't make since. I would definitely contact them on fb though.
Answer: Wish I could. When I tried response to your e mail, it bounced to a site called crystal compass.com. Then displayed site not available. Still haven't received order, and unable to track since site changes numbers and tracking sites constantly. Am still contesting $44.38 w bank, no product received, order promised 10-2-2015
Answer: You should remove the personal information from here... it is public... just saying
Answer: As far as I know, you can't. They don't send any tracking info and are HORRIBLE at communicating. I ordered my sweatshirt around September 20 something and didn't get it until, I believe late October, early November. So I'd say give it a month, month and a half.
TeeChip has a rating of 1.6 stars from 1,765 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeeChip most frequently mention customer service, credit card and poor quality. TeeChip ranks 397th among T Shirts sites.