TeeChip

All responses are pretty much automated. After receiving a poor quality and damaged print (it had been squashed and crumpled) I requested a refund or alternative print. Ideally I was after a refund so i didn't have to go through the ordeal of all the automated emails. My first human contact stated that I needed to send the photos in natural day light as the ones showing the damage in a electric light weren't adequate... Yeah, I know... this is the calibre of intelligence we're dealing with here people.

On the fence because they don't respond to e-mails or update your tracking info regularly. But I finally did receive my T-shirt about 3 weeks after I ordered it and we we're pleased with it. The size does run small but it was for my daughter so she liked it. The only problem is it takes to long to get product and they don't follow up with e-mails, so I did think I was getting scammed and the shirt just showed up. I don't think I'll order from them again. Maybe if they had better customer service it would be different.

I ordered a t-shirt and a hoodie (as an add-on), took 2-3 weeks to get the shirt, then another week for the hoodie. Loved them both once I received them. It would have been nice to get them faster, but I'm a bit spoiled by regular Amazon shopping, and their super fast shipping, lol. I did think it was nice that I could go to their site and check the status of my orders so I knew once the shirts were printed, then received an email confirmation once each order had shipped. I would def. Shop on this site again.

I ordered 3 mugs with a dog design on it. They packed each mug separately and each one incurred a customs fee on top of an £8.00 post office fee per parcel. Which added nearly another £40 to the £50 I had already spent. I refused to pay the customs charge which meant that would return to sender. I explained to teechip that I would expect a full refund on the 3 mugs and they told me they do not do refunds unless the product is not satisfactory. I am disgusted and will not throw good money after bad. But I have learnt a lesson and that is never to order anything from them again!

Ordered 3 items on April 19, one tshirt, 2 masks. I received the tshirt a couple days ago but no word on where my masks are. I have tried calling. Recorded message, emailing... canned answers and finally got a 'human' response that said my masks are still processing... it has been almost 30 days since they were put into 'processing' and then they're telling me it will be more days of processing and up to 21 days of shipping once they ship! Told them to cancel them and no response. The tshirt I received matches the masks so really doesn't do me any good at this point to have. Offered to send back so I can get a full refund... no response. Don't buy from this company. They are horrible.

I ordered two face masks from the TeeChip website. I got confirmations for 3! Each mask became a separate order with a $6 shipping cost! My effort to cancel mask 3 failed on the website. I sent an email attempting to cancel. Ten days later I get 3 separate confirmations. Four days later I get an email saying, sorry it was too late to cancel my order. Just a ridiculous hassle, dysfunctional website, and one very dissatisfied customer. BTW, no product has arrived yet.

I ordered 3 mugs before Christmas. I received one in tact, one arrived broken, and 1 never showed up. I spent hours on the phone trying to get through to customer service, filled out the on-line claim form, and even chatted with someone on their site who said she would escalate my claim. What a joke! The only response I got was when I called my credit card company and they put a charge back on TeeChip. Now, I finally get a response to my email over one month later asking me to remove the charge back through my credit card company and they will reprint my order. Ha! Not a chance in hell! Too late TeeChip! Since then I've done my research and know sending defective or only partials, if any, of an order is common practice for you. How is this company allowed to be in business? Don't buy from TeeChip! This company needs to be stopped!

Zero support... Ordered mens XXL t-shirt by clicking an ad of Kid Rock wearing the t-shirt.
After paying, my receipt said Ladies XXL...
I've been trying to contact since with no responses to emails or phone calls.
Today i received my Ladies t-shirt, and still cant get a hold of them. The auto phone message says that they sent a link to my email so that i can file a claim. I never got that email... Every time i called, i was supposed to get an email... Never got it...
WHAT A SCAM!

0 custumer service. I want one shirt when i receive the confirmation email they charge me for a sweat shirt. Try to contact customer service ( lol really) 6 days later i receive reply:
Thank you for contacting TeeChip! Happy to help with your order××××××××××××××

Your order is currently printing and will be shipped once complete. As such, we are unable to alter your order at this time.

We are sorry that there is nothing further we can do at this time. Once a campaign ends, all garment orders are finalized and cannot be modified. All mug and phone case orders are finalized once an order is placed. For more information on order change restrictions, please visit http://teechip.com/faq.

Yeah but when they do the mistake they need to fix them right.

Now with pay pal

-5 review

This "business" is a joke. They deceive their customers with false advertising! They don't even know the material of the shirts your design will be printed on when you buy. They don't even know the actual measurements! They're just selling you the print and after that you get whatever the hell a worker in china grabs before printing the design you picked on it. Poor quality products and customer service. DO NOT PURCHASE FROM THEM! It's not worth it!