Ordered a couple of items, easy to access site, good prices on purchases, and good delivery time! Pleased, will use again!
ORD*******
Purchased Sony Xperia 1 IV XQ-CT72 5G 12GB/512GB Dual Sim - Purple 11th Jan. Chased delivery 17th. Arrived late Jan. Stopped working wouldn't turn on.
Reported problem 2nd May. Advised I go to a Mobile Repair Shop as their was a long wait.
Shop advised they couldn't fix the phone. Reported this to them. Advised I needed to return the phone.
They then asked for £70 as part of payment for the repair. After being advised they could fix the phone and no data would be lost. I was told the Motherboard had failed.
I was offered a lower spec refurbished phone.
I requested a full refund.
They advised they could return the phone and refund the £70 for the repair.
Again I requested the full refund and advised them that under the consumer protection act I'm entitled to a full refund. The phone was less than 4 months old.
I wrote a review on trip advisor. They replied advising that I would be contacted.
Still waiting!
This isn't a small amount of money. £791.99 plus £35.99 total £827.98 plus £70 for repair £897.98!
ORD*******.
Just bought the newest version iPad here at 10% off the retail price. Receive the parcel in 4 days and I am still playing around it. 5 stars
Prompt delivery and excellent offers! Goods were new and in their original packaging. Will be ordering again, thank you.
The box was a little battered, but it was protected inside. Excellent working order. Arrived on time. Thanks Techinthebasket.
Didn't really know to much about them but brilliant service as long as you follow everything properly very happy
Great people skills and customer service. Procedure very well organised and everything happened when it should. Happy with results.
This website is a scam! Not only did my order never arrive, but they also sent me multiple emails asking me to transfer them more money! STAY AWAY!
Note 8 256 GB for £200 cheaper than a 64 GB in the UK. Delivered as promised. Was wary after reading some of the reviews, but all good for me.
As described, arrived on time, was the cheapest price for this product that I found anywhere. And I had been looking for a while.
Received my order today in 8th business day as they stated, there's no problem with my iPad at all, and the price was really low.
Samsung A51 phone, received with in a week of placing order and saved £60. Will definitely use Techinthebasket again in the future.
Very pleasant
Many people complaining about the long delivery here but I guess I'm lucky, I ordered and received the parcel in 3 days, that's really unexpected and I'm surprised.
Was dealt with efficiently. Friendly and polite. A great company to deal with. Nice guys and would highly recommend them!
I am really happy with this product - very easy to use and in exact way described. I use the iPad for procreate and it workshop really well!
Answer: The same happened to me. I think they ship in from China and until they receive it in the UK, the tracking is on hold. I suggest you give it a little time (they do say 6-8 working days on their website)
TechInTheBasket has a rating of 2.1 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TechInTheBasket most frequently mention customer service, tracking number and royal mail. TechInTheBasket ranks 758th among Electronics sites.