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TechInTheBasket

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North Carolina
2 reviews
2 helpful votes
Follow Vanesa g.
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Worth for the price
April 5, 2021

Ordered tempered glass screen protector for my Samsung Galaxy A12, i received in 4 days, the product was worthy enough for the price offered.

Date of experience: April 5, 2021
GB
1 review
6 helpful votes
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It's a Scam. Simple! Paypal luckily reimbursed me.

This is a truly shocking company that should NEVER BE USED.

DPD had no order of this nature.

I CANNOT BEGIN TO TELL YOU HOW MUCH MISERY THIS COMPANY HAVE CAUSED ME.

They kept fobbing me off.

At one point they said, "Please don't worry, we will be in contact with DPD very soon.

It is hard to believe this company is still allowed to operate. Chances are, they'll liquidate the company and reopen under another name. My guess is they'll pursue this business model because they'll assume most people will not have the appetite to pursue their purchases.

I have told DPD about this course of action.

I was in a hurry to get another phone and £600 and two months later, I now have my money back.

STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.

BE AWARE OF THIS RIPOFF MERCHANTS.

Date of experience: September 3, 2020
GB
1 review
0 helpful votes
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AVOID!
April 8, 2022

Returned my device as agreed with seller due to connectivity issues.
Seller stopped responding to my emails and not refunded.

Date of experience: April 8, 2022
Malaysia
1 review
0 helpful votes
Follow Nick D.
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Can't go wrong here!
November 15, 2020

Lovely, great customer service and amazing products! This company has some great products and great offers. Can't go wrong here!

Date of experience: November 14, 2020
Malaysia
1 review
0 helpful votes
Follow Arnoldas Z.
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Perfect sealed
November 2, 2020

Happy with the communication and updates with the customer service.
The phone was new, well sealed and works perfectly!

Date of experience: November 1, 2020
TW
1 review
0 helpful votes
Follow David S.
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The price is good, the quality of the product is good and also the delivery time, will come back without a doubt.

Date of experience: November 11, 2020
GB
1 review
0 helpful votes
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Not bad
February 3, 2021

The product is good, the price is good, the customer service was nice, if I have to say anything, the shipping was kind of slow...

Date of experience: February 1, 2021
GB
1 review
0 helpful votes
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Long delivery time
February 15, 2021

Long delivery time
The delivery is long, but the service is satisfying and the product is really good and also a good deal.

Date of experience: February 13, 2021
GB
1 review
3 helpful votes
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Iphone 11
June 12, 2020

Bought a iphone 11 (128gb £643) in red, had it a month and it wouldn't connect to my sim. Tried a brand new sim as well as the sim from my wife's phone still wouldn't connect. Took to apple who said they could fix it (2days) BUT it was a Chinese iphone that could only be fixed in Chinese regions. Emailed titb who said it had to be sent to them 4 MONTHS OF EMAILS, YES 4 MONTHS of being fobed off I was finally offered 50% of the money back, bag of youve been warned!

Date of experience: June 12, 2020
Malaysia
1 review
0 helpful votes
Follow Yvonne J.
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Best Price
October 22, 2020

Everything great.The price was convincing. Products were flawless and delivered quickly. Customer service is excellent!

Date of experience: October 22, 2020
GB
1 review
0 helpful votes
Follow MARIUS M.
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Excellent customer service great price
Just bought xiaomi note 9 pro, received quickly than i thought

Date of experience: October 23, 2020
TW
1 review
0 helpful votes
Follow Mélissa D.
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Exactly what I wanted great product cheapest, arrived promptly, securely packed. Well done Techinthebasket.

Date of experience: May 4, 2021
GB
1 review
0 helpful votes
Follow Pantano R.
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Really pleased with the service, would definitely buy again. Great price and was kept informed out delivery progress, first class

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
Follow Pawel S.
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Don't do any business with this guys they selling Chinese items, just terrible customer service overall

Date of experience: August 24, 2022
GB
1 review
0 helpful votes
Follow Laurent D.
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Thanks Techinthebasket.com for your prompt delivery and keeping me informed when it had been dispatched.

Date of experience: May 12, 2021
GB
1 review
0 helpful votes
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Great prices
January 11, 2021

Really simple website and great prices - ordered two iPads from here a d both times been really efficient and on time

Date of experience: January 10, 2021
GB
1 review
0 helpful votes
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DO NOT USE THIS USELESS DISHONEST COMPANY
February 15, 2022

DO NOT USE THIS USELESS COMPANY. You may be lucky (and its is a lottery) and get your product on time. Many are not! I ordered a MacBook Air from TechintheBasket/IDS Hong Kong on the 23rd of December 2021 and paid for faster delivery. TiB told
Me that delivery would take 4 to 6 days, but in fact (DPD) tried to deliver it on the 24th of December when there was no-one in to accept it, so it was retained by DPD. I have since exchanged around 40 email messages with TiB who continue to tell me that they are waiting for the machine to be returned from DPD, but they continually say the same thing, and no actual progress on either delivery or refund is made. TiB refuse to provide any detail on their enquiry with DPD, will not provide a contact telephone number or the details of a senior customer service manager with whom I might discuss the issue. After 8 weeks I was no further forward. TiB had my money and my machine and I had no dependable assurance from them that they knew where the machine is, when I might receive it or when I might get a refund or replacement. Their communication is generic and non-specific, and in fact untruthful. This was only resolved by Paypal who refunded my money. Chris McIntyre

Date of experience: February 15, 2022
France
1 review
6 helpful votes
Follow Wang X.
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Real personal experience: I bought a Huawei P10 Plus 128G Gold dazzling from TECHINBASKET (PRO) (http://www.priceminister.com//TECHINBA) and it is of bad quality... After using normally for less than one month, it broke down, showing blurry screen with many horizontal stripes... The seller TECHINBASKET (PRO) is highly irresponsible and unreliable... Even though they offer 1 year guarantee, they rejected a direct replacement or refund at first. After I wrote several complain letters, they cheated me that they would replace it. After I sent them the defective phone, they broke their promise and still sent it for repair... I cannot believe there is such untrustworthy seller in this world... Now I have spent 510 EURO and without a functional mobile phone for more than 3 months... and until now TECHINBASKET never offered me a satisfying solution... They even block customers from posting on their Facebook. BE VERY CAREFUL if you want to buy from them! Here is the link to my comment on their FACEBOOK: https://www.facebook.com/pg/Techinthebasket**************/community/?ref=page_internal

Date of experience: March 5, 2018
GB
1 review
0 helpful votes
Follow Mathew A.
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Nice team
February 16, 2021

Nice team
The customer service team is nice, guide me to place my order and lifted all my concerns, the quality of the good is facinating.

Date of experience: February 15, 2021
GB
1 review
0 helpful votes
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Perfect!
January 11, 2021

Perfect!
Airpods arrived within 3 days of ordering. Tracking received next day and all is legit.
Would use them again!

Date of experience: January 10, 2021

Overview

TechInTheBasket has a rating of 2.1 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TechInTheBasket most frequently mention customer service, tracking number and royal mail. TechInTheBasket ranks 758th among Electronics sites.

service
72
value
66
shipping
69
returns
56
quality
63