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Wonderful website! Dresses available in so many colors and sizes. My daughter needed a certain size and this site was perfect. They offer all sizes from small to large women. We will definitely be back!
I ordered a dress Monday night and it was at my door Wednesday afternoon. Very fast delivery especially good considering that postage is free. My dress looked exactly like the picture. Will definitely be shopping there again!
Five-star for TBdress. They have not only given me the best product but also made me feel like a princess during the whole process. I will definitely buy another beautiful dress from your this website soon.
TB Dress is my favorite place for shoes! Everywhere else they are all the same but here, I get to buy unique yet comfortable and affordable shoes! If only being a member was easier things would have been more convenient.
Extremely easy site to order from and used paypal. Ordered monday evening arrived the following wednesday morning! Great quality for the super price. Really helped with a last minute school fancy dress problem.
- easy to navigate
- custom fit option came with helpful information on how to find my measurements correctly
- nice dress designs
- no negative reviews in comments section
- good deals on dresses
- honest and clear website design
Ordered last minute for my daughters viking day and kept our fingers crossed it would arrive in time. Didn't need to worry as item arrived 5 days later. Superb quality, speedy delivery, would definately use again
I found this site and read the reviews which were mostly favorable. So, I ordered several clothing items: Dress, Jumpsuit, Jacket, Coat, Blazer... etc... to see for myself. Shipping has taken forever which I expected, since it is coming from another country. The items I have received so far are a disappointment, based on my expectations from reading the reviews. The quality is something I would be ashamed to even donate to a homeless person / shelter. The sizes are strange too. Sleeves to long, width across the shoulders to narrow, seams bunching up creating an odd fit... etc.
This is a case of you get what you pay for... Save your money, you can get better quality clothing at Walmart! It's really sad that there are so many dishonest clothing stores online, based in Asian countries. Many of which operate under several store names, selling the same garbage.
Buyer beware... shop local...
I am thrilled... Placed order for this spectacular gown! As a Wedding Consultant, I highly recommend Dress! I had several questions, and their customer service rep. Was very quick to return the answer that I needed... Thank you TBDress! Much Happiness
Where is my stuff...? I ordered and paid for two day dresses four weeks ago and still nothing, Can't check status because the tracking doesn't work. Having read these shocking reviews about TBDress I'm surprised that you're still in business rather than being sued for fraud...!
I have enjoyed shopping this site more than once. The deals are really great! Sometimes the shipping takes a little while, but you always get your order. It also depends on where the item is coming from
Every piece of clothing I've ordered was very small! These clothes is not cheap but for me to have to continue giving everything away because I can't fit it is what's expensive! No not anymore I'll never order from u guys again
Wearing this amazing dress I felt not only admired, but more than sure a glorious appearance which can conquer any man’s heart. Its delightful ruffled and tiered elements are the most powerful weapons of this dress.
I own multiple dresses from this site that are so beautiful and if such great quality, people hardly believe me when I tell them how much I paid! The shipping is relatively fast, considering it comes from overseas- I have waited much linger for items from other companies in the past. If you have any questions or problems, they get back to you pretty quickly as well, usually within a business day.
OK after reading these reviews I'm worried about my order! I placed an order at the end of September hoping it gets here before Halloween as it's part of my costume. I still do not have confirmation of shipping. Has anyone confirmed this is a scam? Did you get your money back? And what about all the follow-ups I've seen TB Dress post below, did anyone receive compensation?
Thanks!
Dear, customer,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service
I ordered a custom sized wedding dress which arrived and was 4 cm too small across the hips - needless to say I can't fit into it and TB Dress will not exchange or refund even thought it's their error. Best they'll offer after many emails back and forth is $35 credit towards another dress. Very very disappointing!
Dear Del R.
Sincerely apologize for your unhappiness with this purchase. Tbdress has been paying more and more attention on consumers' feedback. Hopefully tbdress would be your better service in possible future.
Sincerely and regards
TBdress service
I wish I had realized the items were coming from China! I ordered a purse on 10/23/14 and received it 11/21/14. They use a shipping company named EMS. Customer Service were never available through Live Chat. I was only able to leave messages. The good thing is that they did reply within 24 hrs. But the problem was is I didn't get any results until I hounded them everyday! No one could tell me any details about the shipment; they only gave the general line about it taking 5 business days. I finally got the purse (oh and it was delivered by the post office) and the thing is cheap! Oh well lesson learned... I suggest using PayPal just in case you want a quick dispute (oh and I don't trust them with my personal credit card info anyway). Good luck.
Dear monica,
Thanks for pointing out our problem. We are trying our best to improve our customer service. Could you please tell me your order number?
Best regards!
What a SCAM! It's obvious the TBdress stacks these reviews with 5*'s. None of the reviews that have 5 stars make any sense. They are a dress factory in China. Nothing arrives from them in "3 days" etc. They are terrible at responding to email's about orders. After realizing their crazy "processing" (12-18 days) and long shipping times (did I mention they are in China?), I have been attempting to cancel my order, with no response over several days. Guess what? They start deducting from your refund from the moment the order is "paid", which is the same as when the order is placed. At best, you will get 60% of your money back after cancelling. It gets lower each day, which I guess is why they delay confirming your cancellation request.
I'm out $200. Awesome!
Hi Greg,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress.com, which has been doing online business for years, without scam, spam. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service
I ordered a red dress with flowers on the bodice. They were hot glued together and coming off. They refuse to refund my money. Horrible customer service. I am reporting them to better business bureau. I have photos but it will not let me add.
I purchased a vintage red halter dress with white polka dots. It was a very good price, came in time to wear for my friends wedding, & I got complimented the whole night! Definitely going to buy from tbdress.com again!
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear Jacquie S.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that you had an unpleasant experience with us and extend our sincere apologies.
We have sent you an email with top solution to your registered email address. Please have a check and give us a confirmation back and we will try our best to help you out.
Tbdress service team