Is there a contact number for TB Dress I haven't received my order and I am concerned

asked by Faith D. on 4/13/16

13 Answers
Thumbnail of user seanm89

Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.

Helpful  (1)
Thumbnail of user geraldinem5

I believe the only contact number I have seen for for China. They generally answer your emails within 24 hours, but it is only with further BS, to string you along even further.

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Thumbnail of user maries65

I hate to say but there is no number!
I went thru HELL with this people!
Try to email them...
Good luck!

Helpful  (1)
Thumbnail of user christianc41

Yes they do have a contact number, however its needless for you to call the number. Their desk assistance or who so ever is in charge of the phone answers at will and when she does she speaks Chinese. Good luck with that if you can speak Chinese hopefully someone will pick the call. The number should be on their website. Nonetheless if you are a PayPal user, PayPal will be of great importance at this point however I believe PayPal could still be of help since TbDress is an affiliate to them. When I called PayPal in my case my problem was resolved within a blink of an eye.

Best of Luck!

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Thumbnail of user sanau1

Do not buy from tbdress.

Helpful  (1)
Thumbnail of user bh225

No, you can contact them only via email. Don't you think that's odd? This order is coming from China and could take about 5 weeks. I can't believe people are still ordering from this racket called TBdress. And these responses from the company rep Aaron, bogus. I responded to his request for info back in Feb and he just answered it in April saying he needs the ID of the order. I gave him all that info in Feb. Buy American!

Helpful  (1)
Thumbnail of user filetzab

If you paid with paypal you can open case against them. I did because it took forever and the funny thing is the day after i opened a case against them i received my crappy dress... This is the worse comapny. If you are on face book check out TB Fails...

Helpful  (1)
Thumbnail of user tracic4

No contact number only an email address

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Thumbnail of user jacindac4

Can someone please call me 216-254-2871. Or email jacindacasey@hotmail.com

Helpful  (0)
Thumbnail of user sheyenenc

You've lost your money! You might get your order 5 months from now, but it won't fit or look anything like what you thought you ordered. Sorry.

Helpful  (0)
Thumbnail of user parj2

Hello Faith
If you created an account you can reach them throu that. There is an link via your cofirmation mail mayby. The first part of my order took nearly 5 weeks... to Sweden. The rest approx. 175 days but im reclaimed my money via PayPal and its works. Email is: service@tbdress.com.
Good Luck and love from Sweden.

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Thumbnail of user ligiar

No, I'm sorry to hear that. They contact me, actually yesterday, regarding to try to make it up. Now? Really! When I did my purchase back in November'15. No thanks. Good luck to you

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Thumbnail of user brendaleahb

Try emailing them. Also write that in a review. They will be trying to get to you. They suck. God luck

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