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Placed my order December 15th it didn't even ship until December 22nd. No disclaimer on the "processing time" and no willingness to refund the $43 I paid for "expedited" shipping. Would NEVER recommend. This has been the worst ordering experience. And the responses I've received were hardly legible. Don't waste your hard earned money on this crappy clothing company where you can find the same things for cheaper elsewhere. I made this mistake so I'm warning you don't do it. Since I clearly won't be getting any kind of customer service from these people I'm writing my honest review on every platform I can.
I wrote a review a month ago about this site that they were not helpful and that i waited more than 2 months for my order but i received my item there was something wrong wth the shipping not from the tbdress site so i want to apologize and thank them for their great help :)
Ordered 3 dresses that took almost 3 weeks to get here, such a mistake the material so chip and they look horrible. Never again, nothing to do with the pictures. Pple think twice before ordering from this website.
Purchase made on 7th Feb and now 24 March and still no receipt of goods. Customer service very poor in being given tracking number and asked to wait another 2 weeks! In me expressing it as unacceptable behavior they offered me a partial refund which ahs still not been done!
Needed outfit for function mid March, that I had asked TB dress if I would receive it on time, and was told yes, hence went ahead and purchased it!
Was recently sent a discount code for my next purchase as a sweetener! What a circus this company is running.
Would not even give them a 1/5
I was recommended to tbdress by my friend who was wearing this lovely party dress for her birthday party. I bought two dresses and I am very pleased with the quality and material. Considering the low price, they were value for money! The delivery arrived promptly and I highly recommend their clothes and services.
Thank you for your cooperation! You are the best!
I am really glad that I came across tbress. I totally love this online store. The clothes are marvelous, completely classy, and a little feisty just like a lady should look. You can find an outfit for multiple different occasions, whether it is a night out with your friends or a professional business meeting, or a formal event. The prices are pretty reasonable too.
Ordered, paid and TBD tracker site said it's shipped since July 13.
Til today, Aug 25, I never received my order.
The Customer Center staff never responded to my email
Will never buy from this company anymore
Edited: Finally the dress arrived in Aug 26. But when it did, it didn't look like the item I purchased. It has different color and type of embroideries, very poorly finishing and looks so cheap. Far from elegant pictures in their website (see the uploaded pictures. Left side is what they're offering in their website, right side is what I got.)
I have sent the item back (can't see it without thinking #^%$^&%^#$, so now I am waiting for my refund)
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress team
The day September 22,2015 I made my first order of 4 different Articles 2 dresses 1 shirt and 1 pair of small earrings for a total of $ 62.82. This total included sending. They began by sending two dresses, then 1 shirt and then a Earrings and charge me shipment per each product. Still not received any article. I pray that if arrive!
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
Please note that there are multiple styles in Tbdress's Pull On line that are quite similar. These have traditional back patch pockets, and shallow front scoop pockets. They have a wide, flat hidden elastic waistband that sits at natural waist, with no belt loops. They fit like your most comfortable worn-in jeans, but look like a classier trouser style jean. The Bootcut Demi Stretch jeans is a nice dark color and that is why I chose.
I had bought a Strapless Floor-length Chapel Train Wedding Dress for my special occasion and it turned out to be above my expectations. Tbdress delivered the dress within 2 weeks. According to my well-wishers the backless ball gown design gave it a classical look. Proper use of appliques, tulle and expert craftsmanship was evident as it looked at par with wedding dresses bough from big wedding dress stores. One of my friends is from the fashion industry and according to her the dropped waistline is an ongoing trend and hence this dress came through as a great buy at such an amazing price of $213.
The best thing about tbdress is that they accept custom sizes and the dress is made accordingly. I had checked out other websites too but they only provided pre-defined sizes that would not fit me as well as a custom made dress. I want to thank them for making my wedding day memorable.
Hi placed my order on TB Dress on 26 Oct 15', and made full payment. I'm disappointed to say that my order wasn't delivered yet. If I knew it was going to take this long I would have never placed an order. So please note that they take very long to deliver their stuff. Im in Johannesburg South Africa, so it's not one pf the smallest places. Just know that if you place and order with TB dress you will wait over 2 months, maybe even 3 months. I still havent received anything from them and when I email them I don't get any reply back. Horrible service:-(
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
1 star is too much. I paid $85 for an expedited delivery for shoes for my fiancé for our engagement party. I had left PLENTY of time for their arrival. Three weeks after the party, still no shoes and they are unwilling to send a refund. TBDress have little idea who they just ripped off. They will be written about on every social media platform and in business publications. It's good to be a journalist sometimes.
My first impression about TBdress.com is that it has a wide range of dresses that I could choose from. From the gallery, I saw a lot of dresses that impressed me. I was not so sure if this was the same in reality. I decided to give it a try just to check out their services and reliability. Now I can happily write this review revealing that they sent me a beautiful dress just as I requested. Kudos TBdress.com
Terrible company to buy from, wish I had read review before I order these awful items. I order 2 dress on this website, when they arrive a month later. They were of extremely poor quality, some of the stitching falling apart. Send email to their customer service department no answer for 3 days. They make you have to login and only communicate by text message. They refuse to put return receipt in package so again extremely difficult to return an item. Do not order anything from this company they are scammers and thieves they do not allow you to return any item claim the 7 days expire to return when they take more than 30 days to send item you order. Very very bad company. They do not deserve any rating but they still ask you to rate the company to send even this review ZERO
I ordered this dress and fell in love with it! For quite some time I was hesitant to buy without trying on, but then took a risk and it was absolutely worth it. I took the standard size and it was matching perfectly! Got to wear it already on 2 occasions and each time it is a pleasure. Good quality of material makes it pleasant to the skin.
Now considering to order one more dress and counting on the same superb customer service as last time :)
There is nothing women won't get at TB Dress. Starting from bridal dresses and accessories to seasonal apparel to all-time formals you can get here! But the men's section I must say, it is totally neglected.
I order the stuff from this website
Its garbage horrible sizes wrong, and the materials, styles are stolen from different company
Do not buy anything, you will be angry by waisting your money for the garage.
Phew! I was so so nervous about buying a dress at tbdress due to the mix reviews I found. But thank God I can say I made a good choice. I bought an A-line Jewel neckline dress and it is exactly what I wanted. Very nice fabric, non cheap looking. Its great! The only bad thing I can think of was the customer service mail service. I tried contacting them twice since they didnt provide a shipping estimate and never got a reply but luckily I got my dress, fairly quick (two weeks). Would definitely shop again.
Dress up magic! The quality of tailoring is simply stunning. Only here was marred in several places, but I'm faded, and her hands all over, even a trace remains. She took the color of champagne, she was afraid that the color will be as dirty, but in vain, the color is very soft, like a little on the peachy! Thank you very much, Very beautiful!
DO NOT order anything from this seller. They post beautiful photos of designer dresses and send you some ugly, poor quality fake dress made by "Klimeda" brand that hardly looks like the original dress. I've contacted them several times trying to get a refund, and every time they said "it's a beautiful dress". I paid $64 and threw the dress to garbage.
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team