TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Georgia
1 review
0 helpful votes
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The Site for Unique Styles!
February 3, 2016

I am a very unique person and I like to stand out. After shopping other sites and getting no good vibes, I came across this site and I was stuck. So many of the styles represent my uniqueness and this will be the place for me to shop from now on. I love the selection and I found my size in everything that I liked! A great and different experience.

Date of experience: January 31, 2016
Netherlands
1 review
1 helpful vote
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Having dealt with other companies in the
Past, tbdress are by far the best,
Great communication from day one.
Any questions or queries they had, they
Simply phoned me and asked, where
Others in the past have just done what
They wanted leaving me unsatisfied
With the works.
The clothing is of good quality and
Embroidery done very well, got straight
To the job as soon as it was ordered and
Fast delivery, will definitely be
Using in the future. Thanks again

Date of experience: February 19, 2014
Maine
1 review
0 helpful votes
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I would recommend tbdress to anyone as a result of my experience with them. I saw a very nice pair of green sandals on their facebook page and i couldnt resist placing an order. I made the payment through PayPal. I did receive the sandals after one week.

Date of experience: December 9, 2013
Ireland
1 review
1 helpful vote
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Joke of a business
May 11, 2019

I ordered a headpiece for a wedding. It did not arrive and weeks later, it's still not here. I messaged customer services and they responded ages later and said they responded "don't worry, will tell you the tracking number once shipped out, thanks", as if that was ANY help to the situation. I had to go and buy another headpiece for the wedding. Customer service is a joke. Do not rely on this business.

Date of experience: May 11, 2019
Nigeria
1 review
1 helpful vote
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Perfect
July 29, 2018

This is a really friendly app. I was in dire need of what to wear to a birthday party and I was low on cash then I decided to scroll through on tbdress app. Lo and behold I saw beautiful outfits that were really classy and at the same time very affordable. I placed an order and it got delivered with no hassle whatsoever. I would recommend this to anyone

Date of experience: July 26, 2018
Oklahoma
1 review
1 helpful vote
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False Advertising
June 25, 2019

Dress arrived much smaller than the advertised measurements, and was not cut for a woman, even for a woman with a small bosom! Dress also arrived with a musky, mildewed smell, and was poorly made. No inner lining whatsoever.

Return process has been a headache, and bases on other reviews, it looks like I won't be getting my refund.

*Unable to load photo from phone due to formatting requirements...

Date of experience: June 25, 2019
Florida
1 review
1 helpful vote
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Do not order from TBDress.com!
March 29, 2021

I ordered a wedding dress for my daughter. It is so short that it doesn't come to my crotch, the sleeves are too short and the quality is very poor! On a $173.13 purchase, they want to refund me $50 and have me take it to be fixed. It can't be fixed because there is not enough fabric.

Date of experience: March 29, 2021
California
2 reviews
2 helpful votes
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Do not buy
May 6, 2019

Dresses are not like pics material is almost halloween costume like that cheap polyester type of material although pictures show a cotton like material and sizes are way off. I reviewed their dresses on website and gave them one star with pictures of actual dress and they deleted my reviews but here are the pics and the dresses

Date of experience: May 6, 2019
1 review
0 helpful votes
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This is my second time using Tbdress to create my dress with custom designs. Both experiences were flawless. The customer service is so attentive, which helped clarify any miscommunication, specific requests and resulted in an overall perfect product.

Date of experience: May 5, 2015
Cyprus
1 review
0 helpful votes
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I ordered some bridesmate dresses from this company, and received a very nice customer service support. The people on live chat are superb and are always willing to help with any question no matter how small or silly it may seems.

Date of experience: May 6, 2015
Mississippi
3 reviews
9 helpful votes
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Excellent customer service IF you can catch them on live chat. Emails or messages aren't returned. The product quality is good and the prices are fantastic. Slow processing and shipping times. Placed order 12/11/14 at 12 am... still haven't received 2 of the items and they were supposed to be Christmas presents.

Date of experience: December 30, 2014
Luxembourg
1 review
0 helpful votes
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I bought the grey long sleeve cross-over waist bodycon Dress for my mum and she absolutely loves it. She really liked the polyester material so she could wear it outside during the summer and remain cool. It’s really a casual style dress and could be worn in almost any type of setting: formal, leisure, running errands, etc. Some other reviewers complained about the long shipping time, as well as the foreign sizing measurements; while both complaints are understandable, people should realize that tbdress is based out of China. Thus, one can’t expect fast shipping (if you’re outside of China) or sizing listed in the measurements of one’s own country. Given my own experience, my mum was a happy customer. We have ordered a few other products from tbdress because they offer a very high-fashion look and high quality material, all for a fair price. A lot of my mum’s coworkers have asked where she got her dress and are typically surprised when they find out she only paid around $20 for it.

Date of experience: August 19, 2014
India
1 review
2 helpful votes
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My first thought about TBdress.com is that it has an extensive range of dresses that I could choose from. From the gallery, I saw a lot of dresses that impressed me. I was not so sure if this was the same in reality. I decided to give it a try just to check out their services and reliability. Now I can gladly write this review revealing that they sent me a beautiful dress just as I requested.

Date of experience: May 9, 2014
France
2 reviews
0 helpful votes
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Wasn't really sure about ordering my bridal gown from an online store. But what can i do, I found what I'm looking for on this website and they did not let me down! It just needs a little alteration on the length but everything is Perfect! Thank you guys!

Date of experience: December 11, 2014
Bulgaria
1 review
0 helpful votes
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They were able to create an absolutely beautiful ring with a unique stone. My fiancée and I brought in ourselves. We could not be more pleased and can't recommend tbdress Jewelry enough for custom design!

Date of experience: April 26, 2015
GB
1 review
3 helpful votes
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To be honest, if I had a choice of giving no stars I would have. I brought a bracelet it turned out to be plastic ( I wish I didn't throw it in the bin so I could take a picture). I was peeved. I brought a two piece suit. The suit looked like my 9 year old made it. It had threads sticking out of it and looked really cheap. I brought a black jacket and it looked like someone who was drunk cut the pattern out. It was such a waste of money, I can't tell you how disappointed I am. On the plus side I brought some shoes and they were exactly as shown on the website. Besides ordering shoes (and that's out of desperation) I will never order from this company in this life or the next life. Ps. I do question whether ALL the good reviews are real. Do not waste your money!

More thread. Is this a joke? The fabric by the way is see through. Not happy!
Again, wtf?
+3
Date of experience: September 21, 2014
Aaron l. TBdress Rep
over a year old

Dear friend,,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress.com, which has been doing online business for years, without scam, spam. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service

Georgia
1 review
1 helpful vote
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0 stars!
January 16, 2014

0 stars! This site is a total scam! I wish I had looked at some of these reviews before purchasing SEVEN items, one coat of which never arrived. I lodged a complaint upon receiving my other items (every article of clothing was poorly knit and WAY too small - I even ordered a size larger than usual). The one sweater I wanted to keep fell apart in the wash. I emailed them since I couldn't get through on the phone and still have not heard anything back. $250 down the drain... don't do it!

Date of experience: January 16, 2014
Aaron l. TBdress Rep
over a year old

Dear Terres S.
Thnks for shopping with tbdress which is honetly doing business for years, although there are many disadvantages for us to improve. Tbdress is trying to be doing better and better. Be sure to take correct size for your measurement, you may confirm your specific sizes through tbdress customer service here: y calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.

Kinds and regards
Tbdress service team

Texas
1 review
0 helpful votes
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Gougers dress
January 3, 2015

Gougers dress. Very shinning effect. On time delivery. Your customers service is the greatest I have encountered with. The reps were very patient and their advice was helpful to me. Thanks soooo much!

Date of experience: January 3, 2015
Australia
1 review
3 helpful votes
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Ghost of a business
June 27, 2022

No item received months later. No communication nor updates through all platforms! Complaint coming to ACCC Aus
Take action people, this is unacceptable!

Date of experience: June 27, 2022
North Carolina
1 review
0 helpful votes
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I LOVE THE VINTAGE STYLES OF CLOTHING
September 9, 2015

I love Rockabilly and anything vintage. I have doll collections wearing vintage clothing plus watch classic movies ALL the time. So imagine my delight in being able to buy actual vintage-styled clothing for reasonable prices. Yippee! I will be back again and again. I also read the reviews of the people and they've been pretty accurate about the quality. My only gripe is I wish they came in slightly bigger sizes because we are bigger in size in U.S. market. I'm not fat, just curvy 1950s style like Marilyn Monroe and Sophia Loren. It's a little hard to put my breasts into some of the dresses.

Date of experience: September 6, 2015

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

+322