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This has been my first ever purchase of clothing online and it was the easiest, quickest and most user-friendly experience I have ever had with a website. I would seriously recommend using TBDress as a viable alternative for mall shopping - It's fantastic!
Stock a good range of products at good prices. Delivery tends to be very efficient. Staff provide a good level of service; following up with the occasional phone call to ensure everything is OK and offer solutions to any problems that arise.
As you well know that shopping at the mall can be a bit over rated. If your a person who takes there time the malls is not for you instantly once you step into a store the words may unhelpful you is spoken and if you don't respond immediately after that you are followed around as if your about to steal a item and even when they do have it most of the time they don't have it in your size or the cost is outrageous amount so I'm very comfortable sitting at home watching TV or a movie and wham order a item and wait for it to come.
I ordered few items in TBdress. Actually I was worried because I've seen some negative reviews about this website. But the shipping was very quick and their customer service was pretty good when I contacted them.
I'll definitely use this website again.
Shopping for quality dresses anytime. You want to wear a dress that will be of good quality material whenever you want to make a fashion statement. And what better place to get quality dresses other than TBdress. For quite some time now I have been a big fan of this store. They have got what you need to look great ranging from dresses to other fashion accessories. They’ve got you covered. I always try to share my experience with my friends so that they can give it a try and live to tell the tale.
Just received my dresses and I love them they fit perfectly and look great on very pleased. Shipping took a little longer then I was expecting but I'm very happy with my order and I will be buying more off this site.
Paid only $25 for the dress, received it after 3 weeks, but the dress looks very cheap and not exactly as on the picture. Yes, they offer returns, but you pay for return shipping, which is about $20 from US and $30 from Canada (I live on the boarder and have a choice to ship from US or Canada). So, no point to return this dress, will go straight to Value Village. Learnt my lesson...
TB Dress has an array of styles from trendy to sophisticated. Their clothes are cute and stylish.Its hard to choose from the huge selection. You will find something you love if not many items you just can not live without. Super Cute!
The site is a scam. I ordered a dress and paid. It was sent to the US and because I did not get to the package on time, my package was a abandon and lost instead of being returned to TB dress. I tried to contact them several times and they said they were busy and did not return my message. First they would be polite and ask for my order and then when I mention a refund, they disconnect me. I lost over $100.00 dollars. If you work hard for your money and be treated very unfairly then run as fast as you can AWAY from this site. I wanted to trust international companies but I was wrong. Read reviews before ordering from any store in the US or international. You will save money by reading people's experiences.
Hello dear,
This is tbdress service, I am here sincerely solving your complaint here. Please give me your order number so as to look into your order for your refund request.
Looking forward to your order number. sns@tbdress.com is my service mail for you.
Kinds and regards
Tbdress service
Their dress is very much like the picture. Make sure you note that this is a very good dress. I ordered it for a friend who is about 5'5" and it fell pretty high on her thighs. The sequins at the top seem a bit scratchy but no more than you might expect. The delivery was well before expected which is always a bonus especially for overseas shipping. This is not the highest quality dress but it is good for the price.
Customer Service will not provide information on how to return items, they will insist on giving you $10 off or a discount on another purchase. Very dishonest business practices. They refused to cancel my order after 30 days of not shipping the order then shipped it partially a week later and no refund for item not shipped. If you like the product then no problem but should you have to return they will hold you hostage and not allow it. Be Aware!
I ordered a dress that came and was not the quality or color advertised. I wrote them and they said they would not take it back because color is subjective based on your computer! I disagreed and have written no less them 10 emails trying to get their return address. They refuse to give it to me and you cannot find it anywhere on the Internet. If anyone has it could you please give it to me. I am returning this dress!
I ordered a pair of pant never received them the tracking number stop at your order was shipped. The phone they have is not in working order. Sent them a email and no one responded to my email. I will never buy anything else from this company. Please save yourself the trouble of not getting your things. Because you will not get a refund
I always find difficult to shop from any online site. But after visiting tbdress.com I was completely astonished as they have got mind blowing collection in all the categories. As I was shopping for the first time from tbdress.com so I was little worried, but the customer care department helped me choosing the correct size and made the whole process extremely easy. Now I am a regular customer of tbdress.com and I also recommend it to many of my friends. Now after shopping from tbdress.com so many times, I have started believing that payment process is safe and secured. I am merely in love it..
If this company doesn't give me a full refund for my order, I'll be most unhappy. I wear an extra large in regular clothes. Just to be on the safe side, I ordered XXL. They are all probably a medium at best. I wanted them for vacation but that won't happen. If they don't have a simple return policy, I'll be posting again and it won't be pretty. If they refund my close to $100, I'll order from them again and order a much bigger size. We'll see. So would I order from them again? We'll see what their return policy is like and then I'll be able to answer that.
Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to sns@tbdress.com, we will try our best to help you solve your problem. Have a nice day.
Tbdress
I ordered this dress for a very special occasion, so paid expedited shipping. I kept emailing and getting the run around and excuses. I received the dress 1 day before my event. IT WAS A HOT MESS. It fit poorly, had cheap plastic straps to hold up a "strapless" dress. It had no sewn in bra or stiffness to hold up the bust. I was devastated and had to go out in a rush and buy another dress.
After much back and forth via. MESSENGER! THAT coupled with a non existed phone number nor a customer service person to speak to, I realized I was going to have a problem getting my money back. I ordered a formal dress which came after the event. I had waited 6 weeks! They actually saud i could keep the dress if I would get $ 15 dollars! It got much more absurd as I tried to get my money back. I finally contacted PayPal and explained the situation, they will make sure I get my $142.20. DON'T USE THIS BUSINESS! YOU are $#*! out of luck if you need a different size or in ny case, the dress didn't come timely. There website looks great! But, you are buying from a Chinese call center who will waste your time and money. I read tons of other reviews with bad reviews as well. Buyer be aware.
Tbdress.com is an excellent place to shop from. When I visited this web site for the first time I was not aware about anything, but the whole site is so well organized and categorized that I love to shop to from here. I regularly shop from tbdress.com and this time I had ordered for a formal dress which was huge discount of 65 %. As usual it reached to me within 6 days and I looked great at my office party. I highly recommend this web site and I know all the women are simply going to love it.
I beg of you for your own good never ever order anything from tbdress. They took three months to make an African shirt I ordered. The material and the shirt looks nothing like the pictures they have on their website. How can Chinese make African shirts. They don't have any idea how it is made. They try to fake it and it is so bad that I cannot use what I ordered. For your own sanity, please don't order from them. Safe the stress, the time wasted and your money.
I ordered a dress for my friend from this website. They deliver my product on time. The quality of cloth was too good and dress was 100% genuine. Website is easy to use. No problem i had faced. I am going to buy more from this website. They have large range of fashionable and trending dresses. All products are worth to buy. I recommend all that have a look on their collection you will definitely find something new.
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress team