TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Kenya
1 review
1 helpful vote
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Was delivered in a reasonable time. Very true to size, lovely dress and is a lovely fit. Has padding as the bra but didn't give enough support for me so had to wear a strapless bra. Would highly recommend this dress to women of all sizes! Fits perfect and felt amazing in it

Date of experience: April 1, 2014
GB
1 review
6 helpful votes
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TB Dress has to be the number 1 company
November 27, 2015

For taking your money and then after 5 days informing you they don't have the item. Then have the cheek to expect you to choose something else. Don't they realise if I had wanted something else I would of chosen it in the first place. This will be my first and last order from them. Their customer service is also very bad and leaves a lot to be desired. Trying to get a refund is almost impossible.

Date of experience: November 24, 2015
Aaron l. TBdress Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Spain
1 review
1 helpful vote
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This dress is gorgeous!
August 18, 2014

This dress is gorgeous! I ordered 3 for my bridesmaids and they each turned out amazing. The colour was dead on and everything was of exceptional quality, All 3 dresses need the straps adjusted minimally, but we chose from the size list. I was also pleasantly shocked to pick my box from TBdress!

Date of experience: August 18, 2014
New York
1 review
2 helpful votes
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This website is garbage. I ordered 3 dresses for myself and two other bridesmaids. They look cheap and don't fit. In order to return them and get a refund they want me to send pictures of the dress, which is completely ridiculous! I will never order or tell anyone to order from here.

Date of experience: August 25, 2014
Aaron l. TBdress Rep
over a year old

Hi Katie,

This is tbdress service on sitejabber. I am so sorry to hear your complaint like that. I got that the clothes you ordered is unfit for you. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request. Please give me your order number first.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards,
Tbdress service

California
2 reviews
39 helpful votes
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SCAM BEWARE!
June 2, 2020

It has been well over 5 months since I order my dress, I paid $20 extra to have it expedited & still it never arrived. The event passed so I asked for a refund. Mind you there is no telephone number to contact them only via email. They finally responded about 3 months ago asking if I still wanted my order which I told them no & asked for my refund. Still nothing! Horrible site! Horrible service! SCAM! BEWARE!

Date of experience: June 2, 2020
California
1 review
1 helpful vote
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So I had posted on here a few days ago about my wedding dress and what a wonderful experience I had. Well my sister's dress came in 2 days after mine and it is actual perfect! It was the right size and color and fits right. It looks just like the picture. I feel like I hit the jackpot. We spent less than $300 on both our dresses. They came in time for alterations (if needed). So my experience with rb dress is not like some others... I would buy from they again and I would recommend to my friends and family based off of how well my ordering this time. Good luck shopping!

Date of experience: October 13, 2015
Japan
1 review
0 helpful votes
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I have continued to love our experience working with Tbdress. My first experience with the site was beyond amazing and they made the dress of my dreams. This time making the wedding band was nice but not up to par as the first time. It seemed our designer was always a little slow in getting back to us and always said that the office was busy. So glad we decided to make the band many months ahead of time! Overall, wonderful company and loved the finish result.

Date of experience: May 5, 2015
Colorado
1 review
0 helpful votes
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Kepping it a 100!
December 12, 2015

I absolutely love the variety in all of the inventory. I like how the sizes fit accordingly because it is difficult to shop for clothing online. The styles are never boring. There is not one woman in this world that wants to show up at an event wearing the same dress as another woman. There is clothing for every body type at a very reasonable price.

Date of experience: December 9, 2015
Michigan
1 review
0 helpful votes
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BEWARE! I was asked to be the maid of honor at my friend's wedding, last minute. She purchased my dress from this website. Her wedding is tomorrow and its been two weeks and still no dress. We paid extra for shipping, it said 5-7 days! We contacted them only to find out they make their dresses in a SWEATSHOP! They are made to order and they REFUSE(!) to refund your money.

Date of experience: July 5, 2013
Indiana
2 reviews
9 helpful votes
Follow DONNA R.
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I finally got my order in the mail and they were horribly made and way to small to even get over my head. SOOOOOOO CHEAP!
They do not respond to email and on line chat refused to give mailing address to return. They require photos showing they don't fit. Costs a fortune to send back to China and they took over a month to get here. Horrible company. Don't be fooled by the low prices and pretty pictures, they are not what you'll get in the mail.

Date of experience: October 20, 2014
Aaron l. TBdress Rep
over a year old

Dear DONNA,
I'm sorry that you had a bad shopping experience on our website. Every business has its return policy, we need evidence to process the return. Just imagine if every customer asks for return without evidence, our business won't run normally. So, please understand us. On the other hand, could you please give me your order number? We will contact you and make up for you.
Thanks for pointing out our disadvantages! We will avoid these disadvantages as soon as possible to make our website become better and better.

Best regards!

New York
1 review
0 helpful votes
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I could not believe my eyes
December 3, 2015

I had bought a shirt of that style in the past and for over 2 years i have been searching for something similar to it, and i found this site and boom there is my shirt, not only i got my shirt, i also got it at a price that i don; t believe i would find anywhere else here on earth. Join the movement and lets shop until we drop, because this website will not leave us with a whole in our pocket.

Date of experience: November 30, 2015
North Carolina
1 review
1 helpful vote
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What a shame Tbdress. I need my bride dress or my money back.
They said it was already delivered and arrived in the United States, but it didn't arrive at my house! I went to all the post offices and I couldn't find WHAT A SHAME

Date of experience: February 24, 2023
Germany
1 review
10 helpful votes
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I bought recently this wedding dress for my future wife and it is amazing! It is exactly as the one in the picture, really detailed and very good quality! The shapes, the fabric and the details like the beading are exactly as described on the website. The service from tbdress is great. They always keep you informed about the progress of your items and provide you with tracking code so you can check any time with UPS. We totally recommend it!

Date of experience: September 3, 2014
New Jersey
1 review
1 helpful vote
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Total scam!
September 20, 2021

The website indicates full refund if you are dissatisfied with the product. Its clothing, so of course you dont know if it fits or looks right till you see it. They said you must pay return shipping. OK. Nowhere on the website does it indicate it must be returned to China or that the hidden shipping costs are $100's of dollars, so there will effectively be no refund.

Date of experience: September 20, 2021
Colorado
1 review
0 helpful votes
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No Response from TBDress
February 11, 2021

I received a horrible quality suit that was not anywhere close to sizing that was listed on page. Now they won't respond to any emails or FB messages and I can not get through by phone. This company is a scam, stay away!

Date of experience: February 11, 2021
Indonesia
1 review
2 helpful votes
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This site is a scam, mostly people who write good reviews are the 'insiders' or the blogger who get paid from it. Just stay away from this site because they rip us off, better but on other place with better service and quality!

Date of experience: June 8, 2014
Georgia
1 review
0 helpful votes
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Wedding dress shopping
October 9, 2015

It is much nicer and more relaxing to shop from home. Not having to deal with pushy sales people and crowds makes your shopping experience so much better.The prices and the selection are so much better than any store I have ever experienced.

Date of experience: October 6, 2015
Netherlands
1 review
0 helpful votes
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Blew the expectations away for a picky customer! I came to the design crew with pictures of a design I liked and a tall order of things I wanted to cram onto the embroidery wedding dress. They were able to narrow down what I really wanted in all that jumble. The end result is far more beautiful than the original displayed in the picture and the one conceived in my vision. The dress and its accessories are gorgeous! Start to finish, the staff was exceptionally patient, knowledgeable, and had perfect customer service - not to mention unbelievable skill.

Date of experience: May 5, 2015
New York
1 review
0 helpful votes
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I found a few black and white office dresses and blouses respectively and received them within 8 days of placing my order. I've received several compliments on them as well. Thank you to Tbdress supplies!

Date of experience: April 26, 2015
Florida
1 review
0 helpful votes
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Wonderful Clothes
November 8, 2015

I happen to love vintage clothes, especially dresses and these fit the bill! Beautifully tailored; nicely measured; perfectly suited for the girl that loves to be classy and snazzy at the same time. Just wonderful!

Date of experience: November 5, 2015

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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