Target

Target brand is not comparable to other brands. Probably why you are now required to buy their brand only. That is all they carry in most items. Changed to Aldi, Cub, Lunds, Walmart.

I purchased Cuisinart coffee grinder within 60 days ago and it stopped working. So i called the place that i purchased it from, Target. They are as difficult as can be with customer service. SAVE ALL YOUR RECEIPTS AS THEY WILL NOT HELP YOU IF YOU CANT FIND IT. So, one $60 purchase down the drain, BBY will always back up customers, and will shop for small appliances from them, from now on. Anybody in need in coffee grinder that does not work, wonder if they buy remanufactured items from vendors to save money. Good Luck

I ordered a tv for store pick up within 2 hours on target.com. They instantly took my money out of my account. ONE hour later they said the item was unavailable for store pick up and tried to offer me to purchase a higher priced tv. NO I WILL NOT! I canceled my order. I was than told the release of my money will be off by Monday. I called target.com on just to find out they charged my card for the protection plan! So Target is going to bill me for an item that I don't even have! Are you for real?! I had to call 3 times to finally get a refund processed for that protection plans! When I ask about the refund for my tv, I was told I have to wait 14 business day. WHAT DO YOU MEAN! Target is stealing people's money for products they don't have to offer! This is the worst and they most unprofessional place I have ever made a purchase from and I will NEVER purchase from AGAIN! NEVER PURCHASE FROM THIS COMPANY IT IS A RIP OFF!

I have used Shipt 4 times over the last 6 weeks. On my 2nd delivery my shopper texted she noticed a couple small items missing that Target must have forgotten to bag. It was not a big deal to me, I did not think anything of it.
Today, I had my 4th delivery. My shopper texted me a similar message, however this time Target had forgot to bag xyz…$42 worth of items. My shopper went on to say
"I swear I saw the cashier at target put everything in one bag and they aren't in my car. I understand if you have to penalize my shop, I just wanted to personally apologize for the inconvenience."
I was appalled and very concerned, however I imagined Shipt would handle the issue and want to stop this from happening right away.
While trying to get a hold of them for over an hour, I called Target who verified the items had been returned for cash/gift card with my gift receipt.
The supervisor at Shipt said it was a billing issue and I had to EMAIL customer service, end of story/period! I told the supervisor this is a fraud issue, not a billing one, he did not care. I will pursue this matter but not through Shipt, I feel that would be a waste of my time. I'm extremely upset on so many levels.

Pluses: Value is good. Stores are attractive. Pharmacists (at one store, in my experience) are quite helpful--though their assistants, not so much.

Minuses:

1. The product search engine on the Web site is essentially useless, so off the mark that using it is a complete waste of time.

2. Customer service by phone in my experience is almost as useless, for any except the simplest of questions.

3. To look in the store for a type of merchandise not a major category (mens' clothes, furniture) can best be described as a fool's errand. This has happened to me 4 out of 4 times [never again!], of which a description of my most recent experience may be instructive. I entered the Eagle Rock, California store at the upper level, seeking alarm clocks. The greeter had no doubt exactly where they were, on the first level. Except that they weren't. After searching in vain I proceeded to Customer Service, where a representative (also confidently) directed me to a section on the second level. With some difficulty I found clocks: wall clocks. I went back to the same customer service rep, who called another employee on the phone. When the other employee arrived, she wanted to give me more instructions, but agreed to escort me. She took me to a place on the second level, nowhere near where I'd been directed previously. Nobody apologized. The last person explained that the merchandise used to be somewhere else.

I had to make an online purchase return - my experience with the target customer service was good, very helpful, fast and very accommodating to my situation!
Exceptional Customer Service!
Thank you!

I don't know what's wrong with this Company but it seems it likes playing online "games". EVERY TIME I have entered my password AFTER resetting a new one to access my billing information at www.targetrcam.com the website DENIES me access with the claim of it being an INvalid password! It then plays with me by asking me to confirm the answers to DIFFERENT security questions than those I responded to when I set up the password! Therefore there is NO way for me to get in to check my billing account info and WITHOUT the username and password I can't contact them through the website log-in either to straighten out the problem. I have even CALLED their customer service center several times to get the problem stopped and got the "promise" EACH time that it "wouldn't happen again"! And EACH time it STILL DOES!

THIS is WHY customers PREFER PAPER billing records sent by mail!

So very disappointed. I went to Target's website to do 2 things: purchase a gift card for my son's birthday and to purchase a pair of shoes.
The shoes arrived a couple of days ago. The gift card was cancelled - TWICE - and both cards had more than enough funds to make the purchase.
When I received the first cancellation, I thought maybe they wanted me to purchase 2 cards with different denominations so the second time I purchased 2 gift cards with different denominations on a different credit card. The second transaction was cancelled as well.
I called Target's customer service number and was told they would submit a "ticket" regarding the "error". When I received a response from the "ticket" submission, it was a template email saying something to the affect of "Sorry. Not our problem."
I then called Guest Services and was hoping I could get a better explantation as to what happened. They reiterated what the template email stated.
So... I can get a pair of shoes from Target but I can't buy a gift card?
Well, this is the last time I will be a Target customer and, apparently, Target doesn't care. That's okay. In today's competitive retail environment I will choose to spend my dollars elsewhere.