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Alabama
9 reviews
43 helpful votes
Follow Stephanie H.
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Besides great fashion, home goods, and groceries, they have the best and easiest returns than any other store! You don't even have to have your receipt!

Date of experience: February 3, 2015
PS
10 reviews
4 helpful votes
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Whoever came up with the idea of expanding to Canada needs to wake up. Poor guys lost millions of dollars doing that. Great prices in the States though love it

Date of experience: March 22, 2016
Ohio
2 reviews
1 helpful vote
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Medina Target
December 17, 2021

Has an excellent assortment of fridge/freezer items usually on sale. Other Targets in close vicinity do not have a variety of fridge/freezer items, if at all.

Date of experience: December 17, 2021
Indiana
2 reviews
2 helpful votes
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I will not return to Target until they stop letting men into ladies dressing rooms and restrooms. This is unforgivable, reprehensibe and uncivilized--and dangerous.

Date of experience: April 28, 2018
Texas
4 reviews
2 helpful votes
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I go to Hawaii on occasion so I ordered some sleeping bags and TWO tent from Target. Doing business was quick and easy. However shipping to my wife took nearly twice as long as claimed in ETA.

Date of experience: June 2, 2015
Alaska
1 review
0 helpful votes
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Gift card Problem
March 31, 2023

So I have a gift card from Target for $150 I received at a Christmas Gift Exchange at work. As I scratched off the part on the back of the card so I could use it I accidently scratched too hard and partially scratched off the pin number. Called Target and tried to explain what had happened, I was encouraged that they could access the card and see that it had of course not been used but then they said the only thing they could do was to replace the card...ok that will work even though it would delay the purchase I wanted to make I was ok with it. Then she told me the deal breaker "sir we can only process this replacement card if you can provide the reciept" I AGAIN explained how I aquired the card, you know AS A GIFT! There is NO reciept. "I'm sorry sir I cannot process the replacement without a reciept" So basically I just provided some Target employees a pretty nice lunch...ON ME! You're NOT welcome!

Date of experience: March 31, 2023
Canada
1 review
0 helpful votes
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I ordered a playstation for my son's birthday, order never arrived. Called target mabye 4 times, they told me they would investigate and refund me. I then was greeted by a email today stating that they cannot refund me. This is the worst customer service I've ever spoken to. This is so unacceptable and wrong on so many levels and I'm truly upset. Now I have $400 down the drain for an order I DID NOT RECIEVE. DONT ORDER FROM THESE PEOPLE, go with another retail store who cares about the company

Date of experience: June 13, 2017
Mississippi
2 reviews
0 helpful votes
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Adam Rippetoe Adam. Securty, target, Talk to me or leave the store? Mckineny Texas

Body:

#Discrimaition,

And #bully behavior at Target, 121 W McKinney store. ( Texas, McKinney US)

#Adam Rippetoe has been reported many times to store manager Rob Scholer who is never available or returns calls. He has ignored on reports filed on July 14 3 times.

Agencies have been informed. Target has not taken any action.

I found out that the costumer service based out of Phillipines or South America forget to send the report filed. I check few days ago and they apologized. A case was filed with target and police department also. Adam hates people of color.

#targetmickinneysw.

Date of experience: August 22, 2022
Georgia
1 review
0 helpful votes
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Bad customer Service
December 9, 2021

I ordered some Air pods from Target.
When the item came to my residence the box was open by Federal Express and my items was stolen. When I called target to report the matter they sent an email days later and said they will not replace the item or refund my money back. I will never do business with AGAIN WITH TARGET! POOR CUSTOMER SERVICE THE PERSON WAS DRY NOT CONCERNED. I CALLED AND THE PERSON SAID I COULD ONLY EMAIL THE CORPORATE OFFICE AND I COULDN'T TALK TO ANYONE. SO IM SUPPOSED TO GO WITHOUT MY ITEM AND NO REFUND! IF I COULD RATE TARGET A ZERO I WOULD.

Date of experience: December 9, 2021
New Mexico
1 review
1 helpful vote
Follow Akaia J.
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I purchased an item, making sure it was going to send to my current address and when I went to track it a few days later, it had it going to an old address that isn't even on file anymore. I called customer service and all they could tell me was that they would give me a refund or I can call Fedex and have it re-routed. So of course I was pissed because I was going to have to pay extra shipping charges to have it re-routed, but I did not want to wait 7-10 days for my refund only to have to order it again. So I called Fedex and what do they tell me? I have to call Target because they cannot re-route the package for me! I absolutely hate Target now because of this horrible experience I have had with them. How can they ship it to the wrong address when my default address that I have on file is the current address? I specifically checked and double checked to make sure my order was correct before placing it. So none of this was consumer error. It was a system error that is now going to inconvenience me from getting my package on time and having to deal with a headache of simply just placing an online order. Not to mention not knowing if my registry items were sent to the right address! I HATE TARGET

Date of experience: April 24, 2014
Virginia
11 reviews
6 helpful votes
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Without a car carrying stuff home on the bus is a pain in the u know what! Target sells tons of stuff with free shipping - what a great deal. My back thanks you@@

Date of experience: January 9, 2017
California
5 reviews
12 helpful votes
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Target is a great way to shop online. The products are always high quality and good prices. The items ship quickly and without errors. I have had 100% great experiences with Target online.

Date of experience: June 3, 2017
New York
1 review
1 helpful vote
Follow Gi N.
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Target used to be a great place to shop. The prices used to be very competitive, not anymore. Too expensive for the quality. They changed the layout of the clothing & accessories departments and they are a disaster. Always a mess, and very unorganized. There are some handbags in the handbag section, then some in parts of the clothing section & then more back in the luggage section. Horrible when you are looking for something specific and don't have the time or desire to walk through every inch of the store like a scavenger hunt! And the children's clothes... hideous. That "Art School" label is awful. Really ugly & the fit is bizarre. Nothing good for young teens that do not fit in the junior clothing, everything is geared very young. And the cartwheel app is a pain to use. You can't get any wifi connection in most of the store so you can't even use it! It's a pain in the neck to have to scan all my own items anyway, just put the stuff on sale for everyone and stop wasting everyone's time.

Date of experience: July 16, 2018
New York
1 review
0 helpful votes
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Call about a discount on a damaged item received to accommodate time taken off work. NO was the answer and to pick up the item I will need to be home. SO dissatisfied

Date of experience: February 4, 2022
Pennsylvania
5 reviews
1 helpful vote
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It is nice and i would like to say my two fav shopping online or there is target and amazon they are very helpful but amazon is better go get an amazon account

Date of experience: May 11, 2021
Illinois
6 reviews
4 helpful votes
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Every once in a while they are out of stock on items I want, but for the most part they are good with stocking and usually have a good inventory of items. Pricing isn't too bad.

Date of experience: May 8, 2017
Arizona
6 reviews
28 helpful votes
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I can always find what I need at low prices and free shipping when I spend $25! How great is this? I don't have a vehicle so this is a wonderful way for me to shop.

Date of experience: February 7, 2017
Utah
1 review
0 helpful votes
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Waited to pick up an oder at Walmart 5 hours after it was supposed to be ready. They never pulled it till the next day then get an email they sold the product to someone else.

Date of experience: December 20, 2022
Nevada
7 reviews
20 helpful votes
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LOVE IT
July 14, 2015

With the RedCard you get 5% off all purchases. Where there are markets you can actually go in and intend to just do some food shopping and leave with more food PLUS OTHER GOODS for the same price you would a more conventional supermarket.

Date of experience: July 14, 2015
Illinois
13 reviews
8 helpful votes
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Fantstic
February 24, 2015

I really like their prices, and that they price match. I have had the easiest time making a return. Super customer service, and great prices - you can't beat that!

Date of experience: February 24, 2015

Overview

Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 7th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72