I have ordered from Haband twice. The first time, they were very, very slow and tried to force me to buy extra things that I didn't want with extra charges. But the item I ordered was OK, so I ordered from them again. This time, the product was way too small, even though I ordered a size larger than I usually wear, and I'm a very small person. I sent it back immediately and asked them to ship me the next size up. The item arrived back with them a month ago, according to USPS tracking, and they have charged me an extra $8 with no explanation, but I have still not received the item! BUYER BEWARE! This company uses questionable business practices and uses every trick to charge you more than your order shows!