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New Jersey
1 review
1 helpful vote
Follow MAria D.
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Store sucks
January 14, 2021

Do not go to to the 541 store in Burlington. They sell expired food and when you call the store and tell them they don't care! Someone can get sick off of that and if my son ate that and got sick it would of been a law suit!. Rosalie the CFT was no help and she was very rude!

Date of experience: January 14, 2021
Massachusetts
6 reviews
5 helpful votes
Follow Adele R.
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So much better than Walmart
September 25, 2017

Target carries products that are a step or two above Walmart. I recently bought sheets that I am in love with. And I didn't have to buy a whole set. I wanted bottom sheets only and that I what I was able to buy. Target is always on the search for quality products that are made in America. Thanks Target!

Date of experience: September 25, 2017
Minnesota
1 review
0 helpful votes
Follow Jill S.
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I've tried several times to buy things on the Target website but each time encounter many many items that are 'unavailable online'. Why are they listed on the site if they are unavailable? I was trying to buy a rug today and the first 8 I looked at were not actually for sale. It is frustrating because you can't tell if something is actually for sale until you click on the description and choose the color and size. But then I figured out that all the colors and all the sizes are unavailable - so they aren't actually selling those items anymore. I think they are making their selection look better than it is by including a lot of things they aren't actually trying to keep in stock.

Date of experience: January 26, 2016
Missouri
4 reviews
2 helpful votes
Follow Alex K.
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I tell the man I would like to have a waterproof speaker. He points to a set of speakers and says, "These are waterproof. These are great speakers." He then playz music on them and tells me they have great sound quality. So I spend 200 dollars on the speakers only to go home and find out they are not waterproof. So I go back to the store and ask for a return. The lady says, "I cannot do a return.
Are electronics department has a different return policy." So I am stuck with the wrong sort of speakers.

Then I come to buy a phone. They scam me into getting an awful phone plan with almost no data. I end up getting a 500 dollar phone bill.

Jeez Target. This is not customer service. These are awful experiences that make me wanna stay away from Target.

Date of experience: April 9, 2017
Alabama
5 reviews
27 helpful votes
Follow Valerie B.
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A favorite
June 5, 2015

The target by us is incredibly stressful to shop. Over crowded most of the time... I try to avoid when possible. Online shopping is easy, and I can generally find what I need without having to deal. I do miss my after work target trips though, haha

Date of experience: June 5, 2015
New Jersey
1 review
0 helpful votes
Follow Lisa C.
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My daughter was gifted a target gift card for her birthday, I had noticed the card information had already been scratched off. So this is where the problem lies; it could've been easily prevented if the cashier had simply checked the back as this is a long time ongoing scam. Then I'm told I can't get a replacement via gift card as it's not their policy. Wouldn't it make sense for policy to be for cashiers to make sure gift card information hasn't been compromised? Then I call the number provided by target, spoke to one person and was told they have to mail a replacement. I asked to speak to a supervisor. The second person I talked to was extremely rude (Trish or Trisha), and mind you this is outsourced call center. As we speak, I'm now on the fifth person I've spoken to because im getting out on hold and the call disconnects. DO BETTER TARGET! I will never shop there again, what a nightmare!

Date of experience: September 29, 2022
Florida
4 reviews
44 helpful votes
Follow Cheryl N.
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Target was never as expensive for many years as it is n=bow, While I don't like it, they have to charge more to keep up with Wallmart. The perk is the quality of the items are wayyyyy better, And if you consider you're not always returning an item or having it break on you, it actually costs less in time and money,

Date of experience: July 11, 2017
Massachusetts
6 reviews
13 helpful votes
Follow Kay B.
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I loved target when it was in Canada and now i live in america and i just can't stop going there. I bought a lot of things when i moved into my new apartment. As an interior designer i love the decor they have, especially the kitchen decor. I would love if they lowered their prices for some of the things but i still like going there time to time. 9/10 would recommend.

Date of experience: October 7, 2015
North Carolina
1 review
4 helpful votes
Follow Anita H.
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Disgusting
May 17, 2023

Your clothing is disgusting. Our children are being subjected to sexually oriented clothing just so you can make a dollar. What is wrong with you? Let children be CHILDREN! Stop selling sexually oriented children's clothing! PS I had to leave one star to write this review.

Date of experience: May 17, 2023
Nevada
1 review
0 helpful votes
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Check out
October 2, 2022

Tried to check out I'm electric section because I had finished up there. Mind you I had items from electrics and from clothing. The gentleman refused to ring up my clothes said I had to ring that up front but that he could do the electrics there... why would I have to wait in 2 lines? Never have I had this issue at any other target store this is ridiculous

Date of experience: October 2, 2022
New Mexico
7 reviews
6 helpful votes
Follow Kimberly M.
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In 2013 I applied for and was given a Target credit card with no difficulty. I did not have a need to rise to use it, as I was saving it for school clothes for my kids. What I did not know that is if you do not use your Target card in one year, your card is turned off and you are reported to the collection agency as a bad risk. I have attempted to re-apply to get my card reinstated, but because of non-use of the card, my credit score is too low to obtain another Target card. I personally, do not think this is fair and I wish I had more knowledge of this when I applied for the Target card.

Date of experience: July 30, 2015
Illinois
6 reviews
2 helpful votes
Follow Jeffery L.
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I ordered a Mr. Coffee Tea Maker at a great price and there was a promotion of no fee for shipping GREAT free shipping. That saved me 18 dollars compared to the Mr. Coffee site. I was very happy with Target.

Date of experience: June 8, 2015
New York
1 review
0 helpful votes
Follow Lisa o.
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Terrible
September 11, 2016

I ordered a double stroller and paid for 2 day shipping. The day I'm supposed to get it, I get an email from ups saying shipping has changed and I won't be getting it for another two days. I call target and the guy tells me, sorry but u only paid for 3-4 day shipping. I said no, I didn't and proceeded to argue w him. He puts me on hold for ten minutes, comes back n says "yes, it looks like you have paid for the two day shipping. Instead of cancelling order, how about I wave shipping and have it to you by tomorrow." I agreed and never received stroller on the date he assured me I'd be getting it. I'm getting it the same day that it was rescheduled for. They are liars and could care less about customer satisfaction as far as I'm concerned. I'll never order online again.

Date of experience: September 11, 2016
Minnesota
1 review
12 helpful votes
Follow Mary R.
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I ordered a product on Target.com. The 3rd party vendor was VM Innovations. A day later was was informed that my order was canceled and I would receive a refund. Lets see if that happens! I looked at reviews for this company and they are a scam. I contacted Target customer service and was told they can't help me because it was through the marketing team. Wait time to talk to the "marketing team" is over an hour. What happened to the old Target? I will NEVER shop on line with them again.

Date of experience: June 10, 2020
Kansas
1 review
0 helpful votes
Follow Rita W.
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I purchased a book online and went to pick it up. When purchased, there were 2 available in my store supposedly, but when I arrived the next day to get it, I was told, no, it is not here yet! So I cancelled my purchase at Target went to Books a Million and bought the book.

Date of experience: March 30, 2017
Illinois
3 reviews
24 helpful votes
Follow Jon S.
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Perverts
November 11, 2016

Considering that Bruce Jenner and all "transgenders"/mutilatorsaa still has male chromosomes, I am shocked by the anti scientific stance target has taken by allowing men into women's bathrooms, and vice versa. I'm from the twin cities and like to support local companies, but not when they take such ridiculous and anti scientific stances. Haven't bought a thing from target since then.

Date of experience: November 11, 2016
Indiana
1 review
0 helpful votes
Follow Chasica A.
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I ordered a hose reel on April 21 st and still haven't received it by June 1 st. It says it's out for delivery so when I called about it they said it was lost and would refund my money. I then got an email that I got a target gift card so I called them back and wanted my money back. The store doesn't even have the item in stock. They said since it was purchased through PayPal then it would have to be reviewed for 5-7 business days and could take another 30 days to receive my refund. It's funny that they take my money in seconds and refund using a gift card in seconds but take over 30 days to refund my money back.

Date of experience: June 1, 2022
Florida
1 review
2 helpful votes
Follow Randy S.
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This Lady cashier named Varsha has no respect. Upon check-in the booth she spoke very rudely to me and her eyes we're so mean like she will gonna eat me. She never spoke to me before and after finished the transaction. I dont like her impolite manners with other cashiers. I've waited in line for 30 minutes and never get a comp[liment even THANK YOU at the end. This Girl must learn her lesson or terminate her.

Date of experience: March 4, 2015
Ohio
1 review
12 helpful votes
Follow Shon H.
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I shop at the Target Tri-County in Cincinnati, Ohio. I love that the staff takes the appropriate measures to sanitize the store- I actually see them do this every time I go- and monitor checkout. Plus the cashiers are nice and there's no crowd. I avoid major grocery stores and shop here, and am just as satisfied with their merchandise. I had to personally thank the cashiers today at checkout!

Date of experience: May 13, 2020
Pennsylvania
1 review
1 helpful vote
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Come on...
February 14, 2018

Ordered an Oster fondue pot online for instore pickup at East Liberty - no other stores had it in stock. A nice product. I drove 25 minutes each way; free parking; nice young man handed it over bagged and ready to go; for a gift event at my home. Got it home, cut the tape, opened it up: burnt pot, pieces all over, dried cheese fondue flaked out onto my table. It had been returned used, not even cleaned; Target packed it up, bagged it, and handed it off to me. What the?

Date of experience: February 14, 2018

Overview

Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 7th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72