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Utah
4 reviews
4 helpful votes
Follow Roland M.
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We found a great digital camera for a great price, placed the order and it was ready for pick up at the store within 5 minutes. I stopped by on my way home from work and it all happened within half an hour. Quick an painless shopping- the best way to do it.

Date of experience: January 2, 2015
6 reviews
92 helpful votes
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Thanks for screwing up my order. I only shop with them online now but they messed up my order so I have no more confidence in target. They got my information stolen in the store and can't send out the right size products to me... One more chance and I'll be fed up.

Date of experience: January 26, 2016
California
2 reviews
1 helpful vote
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Sucks so far...
March 14, 2016

For once, Amazon didn't have exactly what I wanted so I veered away and checked another online source. I ordered the item because it said it was in stock and I would have it in 5 days. Yesterday I received an email saying it will be a week later. Today I received an email saying it will be two weeks later. Amazon never did this - it's listed honestly as in stock or out of stock.

Waiting for more emails from Target.com to see how much later my item will be...

Sucks so far.

UPDATE: The item came in one day after the original date it said it would be. I guess those follow up emails saying it will be one - two weeks late doesn't really ring true...

Date of experience: March 14, 2016
California
1 review
2 helpful votes
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Customer service is unable to help! Won't refund my 20$ gift card or for that matter change my address on my order so I can receive it. My order is now on the way to my old address which the house is no longer in existence, waited on the phone just to talk to someone for 3 hours and after that still no one could help me! I am so pissed!

Date of experience: December 12, 2015
Wisconsin
5 reviews
2 helpful votes
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Love the selection
November 1, 2016

There is a reason people call it 'tarjay' (spelling it that way for pronunciation) - they have high end stuff at decent prices. You can find better prices online if you search, but overall a good experience.

Date of experience: October 29, 2016
Nevada
1 review
0 helpful votes
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Favorite store
July 15, 2022

Target is hands down my favorite store to go to. I always find multiple things I love there. The atmosphere is great, and they are very on top of cleaning and sanitizing everything. They have great prices, and an amazing selection. I go multiple times a week. Sometimes not even going in to purchase anything, just to get Starbucks and relax while I walk around- I always end up buying stuff though

Date of experience: July 14, 2022
New York
1 review
0 helpful votes
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Undescribebable!
August 23, 2017

I got an Almay One Coat Mega Volume Mascara in the Mail. I am very amazed with this Mascara. It really worked magic by defining my eye tremendously. I naturally have a very fine lashes and this mascara is a miracle. Honestly am very picky when it comes to beauty products for myself. But due to almost having invisible lashes it made me fall to find mascaras that can fulfill my desire. I been purchasing different brand of Mascara although I would not say nothing works but this Almay One Coat Mega Volume Mascara stand out. Just made me so happy. It just that it takes mw forever to crossed this brand. And YES! Im switching to this brand. Very satisfied product user here. God Bless!

Date of experience: August 23, 2017
Florida
2 reviews
3 helpful votes
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Too few employees
December 15, 2018

Can not find anyone to ask for assistance. When I have found someone, on 3 occasions, they point to the area and go about their business. Frustrating to the point that we will not be shopping at their store in the future.

Date of experience: December 15, 2018
Australia
1 review
1 helpful vote
Follow marie b.
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Ive just recently picked up my order from my nearest target store, that ive ordered online a few days before. I must say that im very impressed.the quality was excellent. Everything that ive ordered was spot on.the waiting time was good. This definitely will not be my last. Thanks target. Keep up the good work.

Date of experience: May 21, 2015
Arkansas
5 reviews
4 helpful votes
Follow Amanda F.
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Over-priced.
August 27, 2017

I want to like Target like so many others but I just can't. Their junk is just that... junk. To make matters worse - it's overpriced junk. I can get the exact same things they carry for cheaper online or at *gasp!* Walmart.

Date of experience: August 27, 2017
New Jersey
23 reviews
63 helpful votes
Follow SS M.
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Anti Salvation Army. Anti Veteran, Gender Neutral, Supports same sex marriage, Advertise homosexuality (perversion), transgender toilets. What a vile and disgusting management that promotes these anti-traditional values.

Date of experience: July 15, 2017
Virginia
1 review
3 helpful votes
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Customer rep gave me store credit for a return and the $ isn't applying once I click into paypal so they keep telling me to click purchase without it and that they will 'waive the fee'. We established earlier means they would give me more store credit as compensation because they kept using the term 'waive' about shipping but wouldn't send me a code - just kept encouraging me to purchase and said they would 'waive' it after. With a lot of back and forth I finally get told that 'waive' means store credit. Which I've just said... doesn't work. Still no refund, would be of $40 (shipping is $6) for a $15 item.

Date of experience: June 30, 2020
Pennsylvania
5 reviews
5 helpful votes
Follow Amanda T.
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The customer service at Target is top notch. I recently purchased a rocking chair for my pregnant sister as a baby shower gift. The one that I ordered later came back as sold out and my money was refunded -I got the email three days after the purchase. The next comparable chair was $100 more but included an ottoman. I was disappointed but ponied up the extra $100 since I already told her I got her the chair. Then, Target charged a $50 shipping charge. I e-mailed Target and they agreed split the difference with me and issued me a $75 credit to apply to the purchase. While I was still out $75, they were willing to meet me halfway, which is sometimes all you can ask for. This experience changed my opinion of their service, in a positive way.

Date of experience: March 13, 2017
Massachusetts
1 review
0 helpful votes
Follow M K.
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Wrong price online
June 5, 2022

Wrong price online and on the app is a higher price
And when I call to ask if they can honor the price online from there website they say they don't see 53.99 they see 89.99 target char broil deluxe tabletop gas grill. Today 6-5-2022 I didn't purchased it because they did not want to sell it at 53.99.

Date of experience: June 5, 2022
Virginia
1 review
0 helpful votes
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I placed an order at Target.com for a present to be shipped to the Crofton, MD Target store on 12/14/15.On 12/21/15 with not having received email or text message from Target, I called Target.com.
They gave me the UPS tracking# and showed it was received by the store on 12/19/15. I called the store and got the run around asking to speak with a manager. I finally got a manager. He then said he would have someone look for the order.
Surprise! They could not find the order!
He offered me a $20 gift card but that does make up for the fact that they lost my gift. Do not use Ship To Store or shop at Crofton, MD store.

Date of experience: December 21, 2015
Illinois
4 reviews
4 helpful votes
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Always Love It
January 29, 2016

Target is just one of those stores where you can't go wrong. I will go in there for some mascara and come home with clothes, shoes, and a bunch of other random impulse-buys. They have a huge selection of makeup that is cheaper than most drugstores, and their clothes and shoes are always trendy. It is also a very pleasant environment to shop in.

Date of experience: January 29, 2016
Florida
2 reviews
10 helpful votes
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Worst delivery
November 8, 2022

I ordered multiple bottles of Harry's body wash as stocking stuffers for several family members. It was a large order and arrived in 3 boxes, none of which had much packing material…one had nothing, one had a plastic bag and one had the products zip tied together that broke during shipping and a too small air pillow in there, the products were thrown all around and arrived damaged. The products all leaked or arrived with broken and smashed lids.
Target 1

Date of experience: November 8, 2022
Michigan
6 reviews
8 helpful votes
Follow Doug K.
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I will no longer shop at target beciase I'm white and can't identify with all the black actors. You must be targeting black consumers - bad choice! They're only 13% if the population! How soon target forgets the black thugs stealing from their stores in California! Go woke go broke you anti white racist company! I will spread the word to Al my family friends colleagues and neighbors. F the racist white target company!

Date of experience: December 24, 2022
Oklahoma
7 reviews
25 helpful votes
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Last resort only!
January 30, 2017

Look you can leave your computer where the best deals are and jump in your car waste gas and go buy something so marked up they haven't lied and tell you it's on sale to keep you from knowing there banking on you to not find that better deal on your computer.

Date of experience: January 30, 2017
New York
1 review
0 helpful votes
Follow Kimberly q.
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Online shopping was the worse experience I ever had. They charged me for items I never ordered. They told me my order was cancelled due to clitch in the system but some item were delivered unexpectedly to my apartment. Then they just left my stuff outside and I was at home without ringing my doorbell. Then on top of that I have to wait forever to get a refund for the item I did not receive. Never ordering from them again.

Date of experience: July 9, 2019

Overview

Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 6th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72