Melissa F.

My issue with Things Remembered online is that they do not seem to have the product quantity right.

I picked out a lovely vase that said it was "In Stock" for online order and shipment. I took the time to personalize the order with fonts, embellishments, etc... I go to the final page about ready to put in my credit card number and it stated "This product is out of stock and will ship approximately 6/29/2016 (3 weeks away!) I need the item quicker than that so I go looking for another vase. DOn't tell me on page one that the item is in stock and tell my on page 4 that it isn't. Ugh! Off to order something else...

Good news - there is another vase I can order and my local Things Remembered has 2 left in stock. I don't have to wait for shipping. Personalize the order again. Put in my credit card. It will be done by 4:00 today. Yay! Until I get the email an hour later stating that they misjudged their quantity and the store is out of stock. Now my Debit card has a pending charge and is held as unavailable funds in my bank account for 5 days.

Watch those quantities and pick a store that has MANY MANY available (like 8) for the chance to get the item. Otherwise - go to the store and get the item yourself without the online site!

The online site is messed up.

For once, Amazon didn't have exactly what I wanted so I veered away and checked another online source. I ordered the item because it said it was in stock and I would have it in 5 days. Yesterday I received an email saying it will be a week later. Today I received an email saying it will be two weeks later. Amazon never did this - it's listed honestly as in stock or out of stock.

Waiting for more emails from Target.com to see how much later my item will be...

Sucks so far.

UPDATE: The item came in one day after the original date it said it would be. I guess those follow up emails saying it will be one - two weeks late doesn't really ring true...