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Rene s.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping, Health

Member since June 2020

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1 Review by Rene

Customer rep gave me store credit for a return and the $ isn't applying once I click into paypal so they keep telling me to click purchase without it and that they will 'waive the fee'. We established earlier means they would give me more store credit as compensation because they kept using the term 'waive' about shipping but wouldn't send me a code - just kept encouraging me to purchase and said they would 'waive' it after. With a lot of back and forth I finally get told that 'waive' means store credit. Which I've just said...doesn't work. Still no refund, would be of $40 (shipping is $6) for a $15 item.

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