TargetReviews 1,746

Target is absolutely ridiculous. I'm a truck driver and during the pandemic I was so busy driving and getting supplies delivered all over America. My Red Card was set on autopay and since I couldn't manage my credit union I switched my payment to my other bank since they're nationwide. Unaware that it didn't apply for the current month my payment failed to post. Target ended up putting 2 late payments on my account. I've written, called and filed a complaint with CFPB about this error. Target refuses to rectify the entries. I had same issue with Kohls and Walmart. They immediately fixed these late payments but Target is so greedy and unfair they will not fix it no matter what. I can't wait to pay this account off and close it even though it's one of my oldest cards. I refuse to give them my business after this.

I had to make an online purchase return - my experience with the target customer service was good, very helpful, fast and very accommodating to my situation!
Exceptional Customer Service!
Thank you!

I love targets, target is a very good place to go shopping for because it basically has everything u need, grocerys, home furniture and more; very good place to shop at for basic needs!

I used a card, which I has used 5 minutes earlier on Amazon and used 5 minutes after on Doc Martin, but their website said 'there is a problem with your card, please contact your card provider'. Since then, I have tried to order online a total of 8 times, and each time they do not want my card - although they took it before. I know there is no problem with the card, so obviously they do not want me as a customer!

Ordered a product off Target.com with a promise of 2 day shipping - didn't happen and no communication..

Target is out doing Walmart, Amazon and others in its great customer service plus discounts for using their store cards. They care!

Target switched high "refund" from original form of payment for defective item to a gift card claiming their "system" could not process.
I purchased a patio set which rusted within 4 months. Target agreed to return and refund my money. Paid for a truck to return set according to Target's directions. In the end, they wanted the refund to be as a gift card and not to my original form of payment. Nothing was ever stated about that change.

THIS IS NOT A REVIEW OF TARGET…
Purchased from a Target Store was a nail trimmer geared for Seniors. It's so sharp, especially the tip, that I ended up with 3 bleeding toes. As you can see by the pics, it's long and curved so it only cuts one way but, if you have poor eyesight or shaky hands, this is not for you. It is wickedly sharp and the tip, which is the part you would use to get the very ends of a nail, or an ingrown nail, is what caused most of the bleeding. I always soak my toenails in hot water before I cut as toenails become much harder and more difficult to cut as we age.
So, please, for safety's sake, see a Podiatrist if you don't see well enough or your hands aren't steady enough to do the job yourself. Like a dummy, I threw away the box it came in and dont recall the name, but the pain caused by this trimmer, I remember. Please, if you saw this clipper and thought about buying it, DONT!

***I want to clarify, this is NOT a review of Target! It just happens to be where I purchased the product and without a business name, our site would not accept the review***

Not sure if you made some kind of back alley deal with a group of homeless clown gypsies on LSD, but that's what your clothing looks like now. I haven't shopped at Target in years since you started regurgitating clothing that even the 80's didn't want. I used to get most of my clothes from there, but now… well I actually have standards. And it looks like you tossed yours to the wind.

This will be the 3rd time that I have placed an online order at Target.com to be either duplicate charged or charged $83.00 for an $18.00 grocery item. It is 7:45pm and the Target 800 number says WE ARE CLOSED - Call tomorrow. Really? The corporate customer service line is Closed? When I have spoken to a CSR in the past for 5 duplicate $73.00 charges pending on my checking account, I was told "Don't worry, they will probably fall off within 30 DAYS". WTH - They could wipe your checking account out while you have bills coming through that will bounce now.

How does an $8.00 box of cat food with a $9.99 delivery charge (ridiculous BTW) turn into an $83.59 charge on my bank card? One time is a mistake----- 3 separate orders in 6 months with massive overcharges is NOT a mistake on their part. AVOID AVOID AVOID

So I have a gift card from Target for $150 I received at a Christmas Gift Exchange at work. As I scratched off the part on the back of the card so I could use it I accidently scratched too hard and partially scratched off the pin number. Called Target and tried to explain what had happened, I was encouraged that they could access the card and see that it had of course not been used but then they said the only thing they could do was to replace the card...ok that will work even though it would delay the purchase I wanted to make I was ok with it. Then she told me the deal breaker "sir we can only process this replacement card if you can provide the reciept" I AGAIN explained how I aquired the card, you know AS A GIFT! There is NO reciept. "I'm sorry sir I cannot process the replacement without a reciept" So basically I just provided some Target employees a pretty nice lunch...ON ME! You're NOT welcome!

Unfortunately I received a Target gift card for Christmas. I hate to even have to purchase anything from them at this point. I work from home and the nearest Target isn't convenient for me to get to so I tried to place my order online. It would look as though my order went through but later it would say order canceled by Target, with no other information. Target support is extremely unhelpful. They keep telling me they can't help me and to go to the Target store to make my purchase in purchase. Because of this I will never shop here again. You really need to step up your game target. Your customer service is seriously lacking!

FRIDAY NIGHT, 3/24/2023, AT THE TARGET STORE, ******* WEYBURN AVE., LOS ANGELES, CA *******. A BLACK MALE EMPLOYEE BEHIND THE GUEST SERVICES COUNTER WAS HORRIBLY RUDE, INEXPLICABLY REFUSING TO HELP ME. GUEST SERVICES! HELLO?! I REPEATEDLY ASKED THE JERK WHY HE WOULDN'T HELP ME, AND HE SAID HE COULDN'T. WHY?! WHY?! WHY?! A GUEST SERVICES EMPLOYEE WOULD NOT HELP A GUEST! AS AN IDENTIFIER, HE HAS A BLACK, VERTICAL, THICK, TATTOO STRIP ON HIS FOREHEAD. I TOLD NICE TRAINER JUAN ABOUT THE RUDE-$#*! EMPLOYEE WHO SHOULD NOT EVEN WORK THERE ANYMORE!I

WEEKS AGO I WROTE THAT I WAS SO GRATEFUL TO EMPLOYEE BRIANNA FOR FINDING MY CREDIT CARD WALLET THAT I ACCIDENTALLY DROPPED IN THE STORE ON THURSDAY, MARCH 2,2023. I WAS SO UPSET, BUT THEN BRIANNA SAVED ME. THANK YOU, BRIANNA!

But this Target has no dog leashes in stock, so I had to buy one somewhere else.

And a pink-haired female employee at self-checkout is harshly rude.

PREVIOUSLY I WROTE...

Employee LANGSTON was extremely nice and helpful to me.

I am constantly buying things to test out or try from target. I would say i am an impulse buyer.
However, recently, i had purchased a gift from target to get delivered to my friends house for their birthday. I dont know what happened but they never recieved the item even though it said it was delivered.

I used target.com customer service and live chatted them. Once i told them my situation, they quickly offered either a replacement to be sent or a refund!

There was no hassle, and they were super understanding of the situation. It took a total of 5 minutes to get it resolved. They even upgraded my shipping to 2 days so that it would get there in time.

Don't fall for commercials that say you are protected against Fraudalent charges. I liked it better when Target cards were not credit cards, they were just Target purchases period. I allowed them to switch to the Mastercard and last summer, in a one week period I had 6 strange charges on my credit card for services coming out of Nevada I never requested. I informed Target of these criminal acts, all totalling almost 600 dollars, gave them written details and finally in Jan of this year, they only credited me back one of the six charges. Bad customer service. When I pay off all this, I will cancel my RedCard.

I ordered an Apple Watch Series 8 from Target. They shipped me an empty Apple box. There was no watch, band, charger, etc., just an instruction manual. There customer service is terrible, they just transfer you from person to person and none of them help. Their 'investigations team' stated that it was a successful delivery, so they wouldn't refund me. You cannot contact the investigations team and no one tries to help. Be wary ordering something of value online from Target or you could be throwing your money away.

Remove my my review and my name and email info from your or this website do not
Have this product any more

Customer service cashier naquisha today is Sunday the 19th at 3:42 p.m. I go in and I do my purchase of around 50 bucks. I go up to the front because the cashier that I was talking to said I could sign up with my phone number and get money off of it well and the quisha decided to ask what I wanted my money back instead of giving me a store credit she asked me it's a trick question she asked me. So yeah I want my money back. I want it on my card so they tied up $100 worth of money cuz a boy did it all out and then they charged me again and then you know and then I'll get my credit back. Well the bank takes forever. You know to do that. It was the worst experience Heidi, the manager there and the front. She was rude up nauseous. She kept saying over and over what? How do you want your money back? I said on my card and I said well actually you should have gave me more options. You know most places give you your money back or you know they give you a store credit and they tied up $150 of on my account and they try to blame it on me. Target in Jensen Beach is the worst store I've ever encountered in my entire life. I will never step foot in that place ever again. Naquisha and Heidi need to go back to customer service. They should be reported on how to treat human beings and not tie up their money and be rude and ugly. I've never been insulted in my entire life because I told her she's going to tie up my money and then I'm going to have to come in here and and tell the manager you know what you've done to me and all this. Don't you threaten me little girl with a big attitude? She has no respect for no elderly people. The most disrespectful human being I've ever encountered in a very long time. Naquisha you are and Heidi you're not far behind her cuz all you did was stand up for that irresponsible attitude and not taking care of the customer I rate am I of how badly I was treated at Target. This will not be the end of this. I promise you that I will put you on Google on how bad I've been treated. You did a terrible job and you're so disrespectful. I have never ever in 60 years been mistreated by a cashier and talk to like I was a dog as laquisha did me