The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
This summary is generated by AI, based on text from customer reviews
I'm the tanga seller, Tanga didn't make the payment for more than 5 months, and just ignore my instant emails till this month, told me Tanga has experienced financial issues which has made it difficult to pay our vendors.As of June 1, Tanga has filed for bankruptcy protection.
And tanga provide a proposal that pay 105% of invoiced goods on new sales commencing from the date we sign a new agreement until the outstanding balance is paid in full.
Totally a cheater, stole all the vendor's money! And want to stole more from us, I think the new agreement is another way to stole our money. Do you have suggestion to take back our payment?
Tanga advertise easy return easy refund it they sent me an broke items, I contact them and returned the item but they keep my refund saying they are under bankruptcy protection but they still on business. Tanga is a fraud
I've been buy from this Company for the last 3 years all my experience has been great, very good prices and fast shipping
Taking money but not shipping orders. I give them $50 and they send me nothing except an explanation on how stealing my cash is legal. Too many other good places to allow these guys to rip anyone else off. They have no shame. Go anywhere but here.
Same as others, I didnt receive an item ordered middle May and they cannot send a refund due to their bankruptcy filing.
Yet they continue to sell.
Dont buy from Tanga anymore.
I received exactly what I ordered. It was my first purchase from this company. Placed my order on June 10 and it delivered June 15. Easy transaction with a couple of follow up emails from Tanga giving me the status of my order.
I ordered a makeup bag which was delivered with a shattered mirror and tiny glass particles all inside of the bag( so obviously you cant keep make up in it) it also was very poorly made with threads coming undone right out of the box. I emailed them multiple times with their response being a return label would be sent to me. 2 weeks later I emailed again because I have not received the label and I was then informed they are bankrupt and no returns or refunds are allowed. Lesson learned... they sell junk
Dont buy from this company they will not send the product you ordered or refund your money They told me they were bankrupt
Just like all the other recent reviews, they stopped shipping recent orders probably because they were not paying their suppliers. They intentionally were not getting back to customers waiting until after they filed bankruptcy. Now cannot get a refund and will unlikely see anyone get any money back. Suspect embezzlement, hopefully there will be investigation and prison time. Avoid them like the plague unless you like losing your money.
BUYERS! I never got a notification about them having financial difficulties. I have autopay from them and about 20 other marketpalces. SO I mistakenly ASSUME they pay properly and on time. I have been shipping my SHORETRENDZ.COM clothing line for them for about 2 years. I did not recieve ANY type of warning or notification they were in financial trouble. People, they let me ship for over a year with NO payment! Doing business taxes now with accountant and see how extensive the damage is! CAN YOU BELIEVE when i emailed them about this they asked me if i want to keep selling moving forward i would get paid 105% back. SERIOUSLY! THey owe SHORE TRENDZ thousands of dollars as is that we will never see. They are unethical and someone should go to jail! THey will change their name and stay in operation. Just like ncrowd did. They actually still list items and collect money! The seller won't get a dime and you won't get a refund. You won't find my SHORE TRENDZ apparel there! UGH! Stay away. Go to the big ones, people. It is only a matter of time before these bottom feeder shopping sites are all gone. Feel free to reach out to me. I will even give you a free coupon code for my site if you mention this sitejabber post.
Like many others I lost money on orders I placed but were never shipped because they went into Chapter 11. With assets of less than a million and debts of between 5 and 10 million (per their filing), it is unlikely I'd get anything but pennies on the dollar back (if that) should file a claim. In their reply to inquiry on my orders they said they hoped I would give them a chance to earn back my trust. Short answer... no chance. I won't do business with them again and I suspect it is a matter of time before they go out of business or try morphing into another name (keep an eye out for that and be leery going forward).
Placed an order for 2 flat screen televisions on May 7th. Did not receive. Followed up. Very slow response. Then asked for refund. Told filed bankruptcy. This company had knowledge of their circumstances and could have refunded prior to June 1st bankruptcy filing. Then they claimed that items had been shipped. Not true and no evidence of shipping. Ordered items showed being packed for shipping as of June 13. Further evidence of fraud. If I could give them less than one star, I would and plan to follow-up to see if they start another business. Notifying DA in Texas to stop their sending e-mails indicating they are still in business. Also notifying FTC to see what they can do. I recognize that filing bankruptcy is a legitimate act but when you know it is in your business future and you continue to take orders without the intent to fill them, it moves it to the fraud category for me.
Several days before I placed my order the company filed for bankruptcy... odd they did not disclose this anywhere on their website and as such do not stand by their return policy. DO NOT DO BUSINESS WITH THIS COMPANY.
I placed an order, was told it shipped, inquired about it 3 months later to be told sorry about your luck, we went bankrupt so we dont owe you anything. Feel free to shop our website! Such a joke, how are they still open and able to rip people off?!
Placed an order in April. Was told it had shipped. Now 6 weeks later adter 4 times contacting them am told that they are bankrupt and I have to file a claim to maybe get my money back but they get to continue doing business as usual. This is so wrong!
Tanga, never sent may purchase. When I contacted them, they tell me the vendor will not resend it and they have filed bankruptcy and cannot return my money. How are they going to resend something I never friggen got in the first place. Tanga didnt offer to get me the items only tell me I'm out of my money and I get no merchandise. If I want my moeny back file a claim with the court. RIPOFF, SCAM. DONT WASTE YOU TIME OR MONEY.
THE CUSTOMER SERVICE IS HORRIBLE! ALTHOUGH THEY ADVERTISE THAT YOU CAN BUY WITH CONFIDENCE BECAUSE RETURNS ARE FREE, THERE IS NO RETURN SERVICE. I'VE SENT 5 EMAILS TO THEM ASKING TO RETURN A SHEET SET I BOUGHT. I'M STILL WAITING FOR THEM TO RESPOND! NEVER AGAIN WILL I BUY ANYTHING FROM THEM. DO NOT BUY ANYTHING FROM THIS SITE!
CUSTOMER SERVICE IS TERRIBLE AND JUST GIVE YOU THE RUNAROUND AND DO NOT GET BACK TO YOU. IVE BEEN TRYING TO DO A RETURN FOR 10 DAYS NOW WITH NO SUCCESS!. DO NOT BUY ANYTHING FROM THIS SITE!
Ordered through BelleChic and after not receiving I contacted them and got the message that their supplier Tanga filed for bankruptcy and I would have to file a claim to get my money back. Of course we all know that I won't get any money back it's just a scam to keep it.
Do not buy from BelleChic or Tanga
I have been ordering for several years and never had a problem until last month. Ordered and never received it. Tried for 2 weeks to contact them. Finally received a reply of sorry our supplier will not send your order because we filed for bankruptcy. Also, we cant send a refund due to filing bankruptcy. BUT they didn't mind taking my payment.
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.