Tanga

I ordered a MyQ Garage Door Opener. It was shipped (from 3 states away) and it took 11 days to receive the package. I opened the box and the Door Opener looked used or refurbished. I haven't tried it yet. I should have bought it from Amazon. It would have a few dollars more, but, it would have been new and I would have received it the next day. I will never buy from Tanga again.

II ordered a birthday present for my kid and somehow Apple Pay gave them my old address. I double checked my phone and it had my new address in it so I'm not sure how that happened. I immediately contacted then requesting the shipping address be corrected and got nothing but dumb responses that a delivered package couldn't be readdressed. The delivery never happened. It was still in packaging. I requested three times and got nothing. Now the package has shipped.

This is a mom and pop cheap product website and the customer service is even cheaper. Pay the few bucks more and buy from a reputable source. I've never experienced service so poor.

This store is a scam! I ordered this watch for my son for his birthday. But the delivery was very long, so they arrived too late and I had to return the item. I returned the order using the label that the store gave me. And guess what? When the item was successfully returned, as you can see from the tracking number 1Z0V07W*******639. I personally received it by some Juanita. And what happened next? I contacted the store and they told me to wait 5 days. It's been 5 days no one has contacted me. I wrote to them myself. I was told by the store that they would not do a refund. I asked to resolve the problem, asked why, just started to find out what it was and guess what? They just stopped replying to me! This store is a scammer. Now I lost my money and my son is without a watch. DO NOT CONTACT THIS STORE IF YOU DON'T WANT TO LOSE MONEY. The order number is 4D2GM98RGFZD. I did not get my money back, but at least I can warn you.

No response from customer service. Return window small so they don't have to take back items ordered. NEVER order from them again. Shame on Brads Deals for using them. Make me Leary of offers on their site too.

Customer service totally unresponsive. The Tanga promise
If you ever have problems with your order, we'll do everything we can to make it right. As a small company, we aim to treat you like family. We know we're in business because of you.
Good luck - they put it all on you to resolve delivery problems

I brought the hooded Sherpa hoods for Christmas gifts and for 24.99 each you would expect better quality and at least a tag to indicate sizes. This is trash and sizes are way off the 2x is the same size as the large. Will never buy from Tanga again.

Revision, I am very satisfied as I was given a refund from Tanga for this jacket. Thank you.

Saw a very cute Lavender teddy bear jacket. It looked so nice and looked like it would at least be somewhat warm. Well, it arrived yesterday. It was jammed into a 10" plastic wrap. It was light as a feather, my first clue. It was Lavender but it was so thin, no type of lining at all and the cuffs and bottom band is so thin and cheap, no elastic. The zipper doesn't look too sturdy either. Pure junk and a waste of $25. I don't have a computer to print a return label and don't want to pay shipping to return it, so I know I'm stuck with it. First and last time ordering. A picture isn't going to help because it won't show any of the above.

I ordered a car seat. 10 days later I receive it. Open the box to find a empty bag,strap and two used kids sleeping bags. Notified paypal and made a claim. Tanga told me they would not do anything for me unless I closed my claim with paypal. I let paypal handle it and received a refund. No Tanga for me..

I have door cams front yard cams yeah it never got delivered to me that's for sure. Pay extra for delivery protection that's how they make $ but there goes your savings for shopping with them Ime done with this site never again.

I purchased Outdoor solar lights and in less than 60 days they stopped working. They were only $19.99 but when I wrote to Tanga they said they only return up to 30 days and I should have taken out an extended warranty. Just terrible customer service!

I purchased a heated vest, you had to buy the battery separately. They suggested the one to add on to go with the vest! The best is ooor quality and barley heats. The battery pack isn't even compatible with the vest! I had to plug the vest into my laptop to see if it even worked. It's awful, only part of the section that is supposed to heat up actually does.

I ordered 2 Microsoft Suite 2021 license for life on 02/0724. After I paid I got email giving delivery & tracking #. It never arrived. After 3 was & 6 texts I still haven't received. I was sent digital instructions & they emailed instructions to download. Doesn't work. 1 month later still nothing. Asked for refund. Adrienne said no. It was clearance! Text her back last week and now still waiting for them to respond. NEVER AGAIN will I order something thru Tanga! Not worth the aggravation. Tried toll free #, 3 1/2 on hold. Never answered. After the 3rd week I was told it was digital but when I asked why I was given tracking # and delivery details, Darienne didn't know. I asked for CEO's #, they wouldn't give it. It's now 03/12/24 and haven't gotten my order or heard from anyone!

I purchased two pairs of Gaahuu Womens Sherpa Lined Pull on Slipper Booties from Tanga. When my package arrived there was only one set. I emailed them and they refunded me for one pair and told me to re-order the other pair. I re-ordered and still have not received the second pair. It shows that they were delivered on November 17th, but I never got them. I emailed again on the 29th and am horrified that they asked me to track down my mail carrier and/or go to USPS to try to find the $20 booties. I was disappointed that with the first order I was asked to order another pair of the booties instead of Tanga just sending them. Now after I order them--- they don't come at all? Terrible business. I asked them to refund me my money. They refused because I didn't pay for the insurance, which was way too much to pay and told me to file a grievance with USPS. Unbelievable.

I had the misfortune of ordering some tights for my wife. They arrived a few weeks later, but the fit was terrible, legs would have been great for a pro basketball center. I emailed them, no reply, after waiting too long, I replied again. This time I heard right back, they sent me a return label with the caveat that if they were not defective, I would pay about $11 for the privilege of returning an $11 pair of tights. I wrote back asking if the super long length was considered defective, never heard back. I will never order from them again!

Estimated delivery was 12/18 to 12/22, wasn't even shipped until the 19th and then took 3 days to go 5 miles in Chicago. Still there and it is now the 23rd and won't be here by Christmas. Don't estimate something will be here for Christmas when it won't.

Be careful when purchasing these items as there are two tests per kit so when Tanga states you will receive 10 tests thats 5 kits at $70.00 each. I purchased these elsewhere before at $35.00 each so its easy to miss that you will only be getting 5 kits and paying double the price. Very sneaky advertising.

My only criticism has been that they are sometime slow to respond to email questions about products featured. Like "What are the physical dimensions of this product?" Responses often arrive after the offer is sold out or over. On the other hand they generally resolve existing order issues promptly. With the great volume of products offered they generally do a good job and seem to stand behind the product purchased.
Update: Have stopped doing business with them because of items sent not as ordered and not as described. Too lengthy of a refund process which required multiple contacts. Maybe growth pains but who needs the hassle?