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Here’s what consumers have asked with answers from Tanga staff and previous consumers.
Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Sometimes slow shipping and delivering because of the vendors they use, but I've ordered many items from them and have always received the items as describer... just takes awhile sometimes.
Wow thats a long time... i have never had any issues, so i do not know... but you could get a refund... they are good for it... great company... just email them
Unfortunately, we don't have a discount code for first time buyers, but you will get a discount on your second order! Status Has Its Rewards. The more you buy at Tanga, the better the deals get. It's our way of saying 'thanks for supporting our small team'. We are introducing three levels of rewards. At each new level, we'll send you special coupons and give you access to even more exclusive products & discounts. Reward Levels: Tanganite - 0-2 orders (10% off coupon after first purchase has shipped) Tanga V. I. P. - 3+ orders (20% off coupon + more) Tanga S. T. U. (Super Tanga User) - 10+ orders (20% off coupon + more) Click the link below to view the benefits for each Tanga reward level as well as your current status and possible coupons you've earned already (you must be logged in to your Tanga account). https://www.tanga.com/tanga-loyalty-rewards.
The items they advertise/describe are not what you end up getting. It's a standard Bait-and-switch operation. They luer in customers with a well written advertisement, then take forever shipping, to only get Cheap Chinese products, that they make it impossible to return. Best thing to do is NOT order from them. The Wish app is better and at least you will know what you are getting.
I received a return label just days after filing a Better Business Bureau complaint... and I spent weeks trying to get anyone at Tanga to respond. Finally had to contact my credit card company for a resolution. Thank God for buyer protection! Use a credit card for any online purchase so you are protected.
