• Tanga

Tanga

Overview

Tanga has a rating of 2.36 stars from 966 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tanga most frequently mention customer service, credit card, and poor quality problems. Tanga ranks 289th among Daily Deals sites.

  • Service
    132
  • Value
    137
  • Shipping
    134
  • Returns
    75
  • Quality
    128

This company does not typically respond to reviews

Positive reviews (last 12 months): 7.1%
Positive
1
Neutral
0
Negative
13
21
See all photos

What reviewers want you to know

Positive highlights

  • However, the Tanga Customer Service was very prompt and helpful with my return.

Critical highlights

  • I've asked for a return label and have offered to send it back but that gets ignored.
How would you rate Tanga?
Top Positive Review

“My first time ordering”

L J.
11/28/23

Revision, I am very satisfied as I was given a refund from Tanga for this jacket. Thank you. Saw a very cute Lavender teddy bear jacket. It looked so nice and looked like it would at least be somewhat warm. Well, it arrived yesterday. It was jammed into a 10" plastic wrap. It was light as a feather, my first clue. It was Lavender but it was so thin, no type of lining at all and the cuffs and bottom band is so thin and cheap, no elastic. The zipper doesn't look too sturdy either. Pure junk and a waste of $25. I don't have a computer to print a return label and don't want to pay shipping to return it, so I know I'm stuck with it. First and last time ordering. A picture isn't going to help because it won't show any of the above.

Top Critical Review

“Product not delivered”

bob b.
11/24/23

Customer service totally unresponsive. The Tanga promise If you ever have problems with your order, we'll do everything we can to make it right. As a small company, we aim to treat you like family. We know we're in business because of you. Good luck - they put it all on you to resolve delivery problems

Reviews (966)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (153) return label (13)
Thumbnail of user roseg633
1 review
0 helpful votes
March 12th, 2024

I ordered 2 Microsoft Suite 2021 license for life on 02/0724. After I paid I got email giving delivery & tracking #. It never arrived. After 3 was & 6 texts I still haven't received. I was sent digital instructions & they emailed instructions to download. Doesn't work. 1 month later still nothing. Asked for refund. Adrienne said no. It was clearance! Text her back last week and now still waiting for them to respond. NEVER AGAIN will I order something thru Tanga! Not worth the aggravation. Tried toll free #, 3 1/2 on hold. Never answered. After the 3rd week I was told it was digital but when I asked why I was given tracking # and delivery details, Darienne didn't know. I asked for CEO's #, they wouldn't give it. It's now 03/12/24 and haven't gotten my order or heard from anyone!

Tip for consumers:
Good Luck

Service
Returns
Thumbnail of user bobb2192
1 review
2 helpful votes
November 24th, 2023

Customer service totally unresponsive. The Tanga promise
If you ever have problems with your order, we'll do everything we can to make it right. As a small company, we aim to treat you like family. We know we're in business because of you.
Good luck - they put it all on you to resolve delivery problems

Tip for consumers:
not helpful in resolving a delivery issue

Products used:
kitchen appliance

Service
Value
Shipping
Returns
Quality
Thumbnail of user gerrodr1
1 review
1 helpful vote
November 26th, 2023

I brought the hooded Sherpa hoods for Christmas gifts and for 24.99 each you would expect better quality and at least a tag to indicate sizes. This is trash and sizes are way off the 2x is the same size as the large. Will never buy from Tanga again.

Products used:
Jackets

Service
Value
Shipping
Returns
Quality
Thumbnail of user newdolphingirl55
1 review
0 helpful votes
November 28th, 2023

Revision, I am very satisfied as I was given a refund from Tanga for this jacket. Thank you.

Saw a very cute Lavender teddy bear jacket. It looked so nice and looked like it would at least be somewhat warm. Well, it arrived yesterday. It was jammed into a 10" plastic wrap. It was light as a feather, my first clue. It was Lavender but it was so thin, no type of lining at all and the cuffs and bottom band is so thin and cheap, no elastic. The zipper doesn't look too sturdy either. Pure junk and a waste of $25. I don't have a computer to print a return label and don't want to pay shipping to return it, so I know I'm stuck with it. First and last time ordering. A picture isn't going to help because it won't show any of the above.

Tip for consumers:
took forever to receive

Products used:
Nothing yet,

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennifers332
1 review
0 helpful votes
February 13th, 2017

Bought two dog beds and completely satisfied. So are the dogs, will definitely buy from Tanga again.

Thumbnail of user kmb1
1 review
0 helpful votes
February 19th, 2017

I love the costume jewel I bought off Tanga. It looks real enough for everyday use. So my daughters and I can save our heirlooms for special occasions. And they were such a good deal too. Each piece was at most $9.

The food containers I bought are just as advertised as well. For $5 each I got meal to go compartmentalized plates that you can take part out of and nuke the rest.

I love this site so much I have more coming in and I can't wait to see what I find next!

Thumbnail of user amozk
1 review
0 helpful votes
January 19th, 2017

When you have a issue they respond very quickly great company to deal with. I would recommend to family and friends.

Thumbnail of user karend2569
1 review
6 helpful votes
May 2nd, 2023

No response from customer service. Return window small so they don't have to take back items ordered. NEVER order from them again. Shame on Brads Deals for using them. Make me Leary of offers on their site too.

Tip for consumers:
I found this through Brads Deals. I won’t trust their site now too

Products used:
Item was cheap and not what we wanted. Tried to return it and they needed to send me a return label. Never came and I emailed them and no response. Window of return time was small. I feel ripped off and now have a patio set that is horrible.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nksolon
1 review
0 helpful votes
November 29th, 2023

I purchased two pairs of Gaahuu Womens Sherpa Lined Pull on Slipper Booties from Tanga. When my package arrived there was only one set. I emailed them and they refunded me for one pair and told me to re-order the other pair. I re-ordered and still have not received the second pair. It shows that they were delivered on November 17th, but I never got them. I emailed again on the 29th and am horrified that they asked me to track down my mail carrier and/or go to USPS to try to find the $20 booties. I was disappointed that with the first order I was asked to order another pair of the booties instead of Tanga just sending them. Now after I order them--- they don't come at all? Terrible business. I asked them to refund me my money. They refused because I didn't pay for the insurance, which was way too much to pay and told me to file a grievance with USPS. Unbelievable.

Tip for consumers:
The insurance is a scam. It costs almost as much as the booties themselves.

Products used:
One pair of the booties as a Christmas gift.

Service
Value
Shipping
Returns
Thumbnail of user kathih8
1 review
0 helpful votes
January 30th, 2017

Orders come in very timely manner like most thing s but hard to see good in pics so out of 3 things I like 2 and not the 3rd

Thumbnail of user kenns
3 reviews
1 helpful vote
December 28th, 2016

I use lots of these online "compilation" stores -- those that bring you bundles of bargains and great deals by the ton every day. Tanga is probably THE BEST, as they beat just about everyone every day in price, value, delivery speed, and joy! Why are you reading this, when you could be seeing what the newest stuff is at Tanga?

Thumbnail of user dp64
1 review
1 helpful vote
January 24th, 2017

A little slow on delivery of products, but I'll take the discounted pricing over slow delivery time all the way to the bank.

Thumbnail of user carlosh20
3 reviews
2 helpful votes
June 20th, 2018

I've been buy from this Company for the last 3 years all my experience has been great, very good prices and fast shipping

Thumbnail of user samij4
1 review
1 helpful vote
September 24th, 2015

I love most of the items I bought from you but I use Paypal Credit & looking back at transactions they all say just TANGA so I cant tell which transaction was which item. If there is an issue after an item gets here it's very difficult to know which vendor to contact. I know it can be easily done as all my Ebay purchases have the order details. I buy a lotta stuff so it's hard to keep it all straight.

Thumbnail of user mrneg9
1 review
6 helpful votes
July 19th, 2023

I ordered a car seat. 10 days later I receive it. Open the box to find a empty bag,strap and two used kids sleeping bags. Notified paypal and made a claim. Tanga told me they would not do anything for me unless I closed my claim with paypal. I let paypal handle it and received a refund. No Tanga for me..

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertl242
1 review
1 helpful vote
January 16th, 2017

I messed up and bought 2 items that were in the end not what I wanted. My fault. I contacted Tanga and presented my problem. Next thing here comes a partial refund with full refund waiting until I return the items. Also they sent me the return label to ease my way. I try to never buy what I'll have to return but it happens and Tanga handles it professionally. I appreciate that very much.

Thumbnail of user kennethw70
2 reviews
0 helpful votes
January 27th, 2017

Great stuff, love to shop here! Buy at least one thing a week or so! Thanks for everything!
KRW

01/2017

Thumbnail of user dianea40
1 review
0 helpful votes
January 15th, 2017

Every order I've placed has arrived quickly, was packaged carefully, and was the correct order. Ordering online is easy, and the wide range of products is nice to peruse. Definitely a "sold" customer!

Thumbnail of user terryc37
1 review
0 helpful votes
February 21st, 2015

I watch for the Tanga sale notices everyday and often I am rewarded with low cost, unique gift ideas and personal items. Prices are always better than just about anyone else and presentation is straight forward. Buying is simple and I have not found any indication that my personal information has been at all compromised by Tanga. I do wish the shipping were a bit quicker and that there were more products available. I have not rated the "Service" or "Returns" catagories, as I have never needed to use them!

Tip for consumers:
Don't expect to receive top of the line products at a price that is less than half. Basically, you get what you pay for, but with Tanga you get a little more!

Value
Shipping
Quality
Thumbnail of user lisab201
2 reviews
0 helpful votes
January 15th, 2016

I purchased a refurbished laptop for my son, it is great. He's 11 and everything was easy for him to connect on his own. Delivery was quick and product was not damaged.

Thumbnail of user russl16
3 reviews
8 helpful votes
November 22nd, 2022
Verified purchase

I should of known to not buy from reapable Company. I ordered a Jacket and recieved a sweatshirt they got the color right.:-( My other item never recieved but the Company said it was. The third item is in limbo also not sure if I will receive. Customer sevice is saying lets take care of wrong item and we will work on others (right). I had to send pictures of wrong item and now I have to send back and fill out a return authorization form ugh. This Company TANGA do not buy from please bad!

Tip for consumers:
I should of known to not buy from reapable Company. I ordered a Jacket and recieved a sweatshirt they got the color right. :-( My other item never recieved but the Company said it was. The third item is in limbo also not sure if I will receive. Customer sevice is saying lets take care of wrong item and we will work on others (right). I had to send pictures of wrong item and now I have to send back and fill out a return authorization form ugh. This Company TANGA do not buy from please bad!

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathleenw49
1 review
0 helpful votes
March 18th, 2018

I got what I ordered but the shoes did not fit. I contacted customer service via a detailed email and a refund was issued and return instructions received in less than 24 hrs. I will do business with this small company again.

Thumbnail of user katherinew33
1 review
1 helpful vote
February 23rd, 2017

I have purchased everything from shoes to wrinkle cream from these guys and overall have been pretty satisfied. One drawback, you may have to wait weeks for delivery of your items. If you aren't in a particular hurry then there are some great deals to be had.

Thumbnail of user pennyg20
1 review
0 helpful votes
February 14th, 2017

I ordered 5 pack of polo shirts. Size L. These shirts look like they are for juniors. Wish i had known to order 1 size up.

Thumbnail of user jonb755
1 review
3 helpful votes
April 29th, 2022
Verified purchase

Worst shipping. Spend a little more and buy from someone else especially if the order is coming FedEx. Just go ahead and cancel your order. In fact don't deal with any company that uses Fedex.

Tip for consumers:
Do not buy. They ship Fedex.

Products used:
Television

Service
Value
Shipping
Returns
Quality

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From the business

Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.

Company Representative

Thumbnail of user mattm66
Tanga C.
Customer Service Manager
Typically does not respond to reviews

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