Taldepot.com

Waited months for an order that only partially arrived. Customer service was very attentive (always shifting the blame while keeping you sated), but they ended up cancelling the remainder of my order without notification of doing so.

I was told that there are inventory problems (really?). Basically, they have none. From what I was hearing, they sell vapor inventory, and then buy it after you order hoping that it arrives at the warehouse in an appropriate time frame to ship out to the customer without repercussions.

Unfortunately in my case, the first two items were delivered 6 weeks after purchase, one after 8 weeks, and the last two were cancelled without my knowledge.

I will never order from them again. Awful experience.

Do not order from these people. They charge your card immediately, then when they give you a UPS tracking number that says "Label Printed" and there is sat for 12 days. On day 13, I send an email inquiry... no response... on Day 15 I send another inquiry and they respond stating that they will research and take up to 3 days. A couple of hours later, they cancel my order for no reason and state that they will issue a refund between 3-5 days... do not waste your time... They are cheap because they do not deliver... All the perfect reviews on their website appear fake...

I ordered 2 cases of Hint Fizz Blackberry Sparkling Water. I heard nothing from them for a week, then wrote asking if they were going to ship. They sent a tracking number and the water arrived a few days later. The WRONG water. They sent me Hint Blackberry Water -- not sparkling. I wrote, and they asked for a photo of the wrong product, which I sent. After that, radio silence. I've written 3 times since then to ask them to confirm that they're sending the correct product. If I don't hear back by tomorrow, I'm going to initiate a dispute with my credit card company.

After reading some of these reviews, I guess I can consider myself lucky because I got a partial shipment. I actually got through to them via email and they said they would refund me the extra money for the rest of the order... WRONG! Refund was cancelled. I sent another email asking why the refund was cancelled and they said it was a bug in their system. Ok... that's when I realized I'm SOL. I read more reviews and someone mentioned that they filed bankruptcy. I doubt if we'll get anything from that either...

I placed an order on 3/28 and of course it never shipped and I was charged $108.00. I have emailed numerous times between then and now. The response was always we'll get back to you. They never did. I emailed again today and their response was:

"Hi,

We filed for bankruptcy on April 12th 2019"

Am I just out this money? Since it's more than 90 days I don't think my credit card company will do anything.

They filed chapter 11 and are still in business. Shouldn't customers who were screwed be one of the 1st to be paid?

I ordered at the beginning of a the month, I got an order number and was told it would ship soon. I got a UPS shipping notice that the label had been printed. A week went by no change. I've sent a few emails asking about the status but I only got the auto reply saying I'd be contacted in 24-48 hours. Their site says shipped but UPS tracking said still waiting for the stuff. After more than 2 weeks and not change in status or emails returned, I contacted PayPal and got my money back.

Their site says order complete. But nothing showed up. UPS said they are still waiting for the packages. I have emailed and called. Only email I received said we will get back to you in 24 - 48 hours they never do. I got customer service once who promised that it would be shipped out in 24-48 and emailed an update didn't happen!. I have called multiple times and left voice mails no return communication. Is there a zero star rating

I had all the same issues as the rest of the people who posted reviews. I waited 5 days and no status update on my item. I tried emailing them with no real response. I don't tolerate theft or being a victim, so I always use my credit card that has impeccable fraud protection. All I had to do is dispute the charge online and I was immediately credited by my credit card company. So if Tal Depot happens to read this, I want to point out that you didn't deliver on what you promised, but I did - I got my money back and I wrote an accurate review of your illegitimate business dealings. Off to my next site to warn your other potential customers (victims).

Dont order from them if you care about service. I agree with the last review work on some items you can get the cheapest price but there is really no customer service. I ordered something almost 2 weeks ago have sent numerous emails And finally got a response that my order would be coming tomorrow. Ill believe it when I see it. I buy a lot of things on Amazon prime and Im sorry that Amazon has the link themselves with this company.

Placed order with expedited shipping. Received e-mail stating that label has been created but waiting on package to start shipping. Ok great. Two weeks later there has yet to be any update to the tracking, still have no box, and after two emails sent directly to Taldepot they FINALLY responded because Amazon pay (what I used for payment) forced their hand after I also emailed Amazon pay twice and told them of the scam Taldepot was running. Do not use, they are thieves.

Rob