Taldepot.com

This is by FAR the worst company I've ever dealt with. I contacted them 8 days after I ordered, having received no shipping confirmation or delivery. Another 24 hours later I'm told they're still waiting for an answer from warehouse. This should have been resolved today with an explanation and a shipped order, sent overnight, with an apology at a minimum, but I'd have sent the order at no charge if I were running the company. I've cancelled the order. No excuse not to have an answer from them 9 full days after placing order!

Ordered a couple of large boxes of beverages and FedEx beat the packages to pieces. The order arrived half destroyed, but Tal Depot immediately sent out replacements. Nice to work with a company that handles customer concerns so quickly and seamlessly.

Ordered some Arizona cucumber tea which no one else seems to have at a reasonable price, so once i saw it here... I went in. After a week after checking my order at FedEx, I saw it was in the same place from the day I ordered... Once I contacted TalDepot, they got right on it, and I had my tea within two days... I guess since they are doing business on a large scale, these things happen, but if they see an issue, it's good to know they work quickly to resolve it

Like many other already said here.
STAY AWAY from tal depot.

They email me with $10 off code which later told me it expired last year. I placed order anyway because I already setup my account and items already in cart.

Then the scam began.

Ordered on 8/3/18. Received a tracking # with label printed status on 8/4/18 ETA 8/9/18. No package on 8/9/18 check tracking still at label printed nothing shipped. Call customer service got recording "no one can help you to contact through email". Multiple emails only got we will investigate your order. There is no live person that I can find from this scamming company.

I filed a report to FTC and Internet Crime Complaint Center IC3.gov.
I also filed report PayPal and FedEx of tal depot generates fake tracking number in order to receive payment.

This is the worst customer service ever. I've contacted them numerous times by email and I'm going to call tomorrow during their Limited hours, limited for the West Coast. I placed a large order, $149, and I still haven't received almost 1/2 of the order. Although if I log into my account it says it was delivered. I will never use this company again, but I would like my money back or the product that was promised on September 30th. Why it is taking over 3 weeks to send bottled drinks through the mail I do not understand. But do not believe their website which talks about how wonderful their customer services, because it's not. They keep sending me surveys which I'm not able to take either online or buy desktop, due to some kind of a glitch in their outgoing email. Just another epic fail by this company. Let the buyer beware.

Yes as the other reviews here states they are slow to deliver compared to Amazon, and slow to respond to problems but they do respond. I have ordered from them 8 different orders and they have messed up a couple and refunded me others that weren't in stock or discontinued. But the end all give all is you can't get many of these products anywhere including Amazon for anywhere near the prices of Taldepot. So if you understand going in, that it might take a month from the time you order to receive your items, then you'll be pleasantly surprised when it shows up in a couple weeks or three.

I ordered about $60 in stuff and I haven't received any email, any package, etc. I have called customer service twice and sent two emails with no response. The "customer service" (big eye roll) rep said she couldn't help but would contact the warehouse to see what was going on and they would call me. Twice this happened and not one returned call. I also emailed twice and have no gotten anything back. I would avoid like the plaque.