I ordered 2 cases of Hint Fizz Blackberry Sparkling Water. I heard nothing from them for a week, then wrote asking if they were going to ship. They sent a tracking number and the water arrived a few days later. The WRONG water. They sent me Hint Blackberry Water -- not sparkling. I wrote, and they asked for a photo of the wrong product, which I sent. After that, radio silence. I've written 3 times since then to ask them to confirm that they're sending the correct product. If I don't hear back by tomorrow, I'm going to initiate a dispute with my credit card company.