When my most recent phone's screen shattered I needed to find a replacement phone that was affordable and convenient. Swappa was a very user friendly website and provided excellent feedback from other buyers and sellers that helped me identify the best phone for me! The staff was responsive and followed up quickly and professionally.
This is the first time I have ever bought a phone on line and I will be back. At first I was skeptical but the phones are checked so they are safe. Descriptions and pictures are very clear. This was all a confidence builder for me to buy used and not from my carrier. Love the site will recommend to fam and friends
Great place to buy used and reconditioned phones. They really stand behind their product and are very responsive to questions for assistance. I had an issue with a phone I received and they were there 100% with me. I have bought a few phones on the site and would not hesitate to recommend them.
There was a challenging activation issue with my watch, and this was diligently cared for by the seller and Joshua Grady of the Swappa team. While I've bought devices on other sites, this experience had the stress-relieving feeling that I was being looked after throughout the buying process. I really appreciate the Swappa experience!
Well, my phone died (almost) - it was getting pretty old/worn and it was time to buy a newer phone. After narrowing the selection I did my shopping and, once again, found exactly what I needed on Swappa. No doubt I'll be back when the time comes.
I found a listing on Swappa for exactly the phone I was looking for (Samsung Galaxy S7). It was as described, mint condition, works & looks perfect. Swappa is the way to go for lowest prices on specific items that are well-documented for highest quality possible.
I have purchased several devices via Swappa, and have had excellent experiences! I had to request assistance from Swappa staff on one occasion, when a seller failed to include an advertised component, and they quickly intervened with the seller, and my issue was resolved in a satisfactory manner. I appreciate the added assurances I receive when purchasing devices through Swappa. I've recommended Swappa to friends and family without hesitation!
Being a member of Swappa for several years now and never really interested in iphone and basically I miss my android but I am going to live with this iphone for a while. Looked through many iphone's until i found the right one for me with the price I wanted to pay. I paid just a small amount more but it was not available to me where I live.
I will without a doubt recommend this website. I normally buy from eBay but nothing big like a phone nor one that cost me 530 and turned out a ripoff and waiting a month just for a refund. I searched around and came across swaps and was Leary but the reviews were so good so I gave it a try. Better prices, better deals and super fast shipping and the buyer was beyond outstanding. Completely amazing swappa! Thank you.
I upgrade phone/electronics on a regular basis and Swappa is where i always go to get them. There are a lot of people who take care of there electronics out there so you can easily find a great device for a better price.
My first Swappa purchase was not so great due to the seller giving false information. The staff at Swappa are amazing, they quickly helped resolve my bad sale and soon enough I found another phone and purchased it. My second purchase was perfect!
Swappa is the best place to find a "new to you" used cell phone. Excellent prices and the Swappa staffers are there to make sure the transaction goes smoothly. I got a great phone in excellent condition for half the price of new. My brother told me about Swappa after he got his "new" phone there. So glad he did! Great experience and highly recommended!
Swappa has earned my trust. They seem to go the extra mile to ensure the buyer and seller are both protected and satisfied.
To anyone that is considering a used device, trust me, you need to experience "The Swappa" It is the definition of true value.
My kids are on the Verizon unlimited plan and so I can't phones through them without paying a lot or losing the plan so Swappa is the place for me. I get the phone I want and at a price that I can deal with. I also get to wait until after others have "tested" the phones out there so I know which ones are good and which ones to avoid. Thank you Swappa!
A friend told me about getting his new phone through Swappa. I went to the site and found a phone I liked, registered, and completed the sale. It was really easy. My phone arrived quickly and was even better than the listing. Swappa was involved with every step of the transaction from start to finish. If I had a question the FAQs were pretty extensive with answers for anything I might need. Since I don't need the latest and greatest device as soon as it comes out I'll be returning to Swappa next time I need one.
My first 2 experiences purchasing on Swappa have been easy and painless. 1 phone purchase and 1 tablet purchase. I have definitely saved money and time using Swappa. I will be using Swappa again for purchases and to sell. Intuitive site makes things simple, I can sign on using a Social Media login so I did not have to set up yet another user ID and password.
Honestly, it's stupid to pay full retail for a phone. I have been on Swappa for years and have never had a problem. They have an incredible staff, the transactions are protected and the feedback system adds quite a bit of value. What's not to like?
I was a bit nervous using Swappa (I usually use a more popular site to buy and sell). But the price and condition of the phone was good, and the seller's previous feedback ratings made me more comfortable. The seller communicated within the same hour, arranged shipping that day, and provided a tracking #. Once received, the iPhone was in perfect condition and activated without a hitch.
I purchased three phones from three different sellers. All sellers shipped quickly and the phones were as advertised. My wife and daughters are thrilled with their "new" phones. Simple, easy to use website. I'll definitely recommend this site to other friends and family.
I sold an iphone on swappa.com. It was easy and I felt safer when the buyer is verified. They verify the buyers and sellers profile and their products. Staffs is helpful when needed. It makes a safe environment to buy and sell your phones or tablets.
Overview
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.
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- Kansas City, MO, United States
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Business History
The inspiration for Swappa sparked when Ben had trouble finding a good source for test devices for Android development projects. Turning to eBay and Craigslist proved perilous and time-wasting for buying mobile phones. Blacklisted phones, junk devices, inefficient communication, and downright fraud plagued the antiquated marketplaces.
Knowing there had to be a better way, Swappa began as a side-project to build a better marketplace for buying and selling quality mobile devices. Safety, simplicity, low fees, and the "human factor" made Swappa different then and still do to this day.
From the first Swappa sale (a Motorola Droid) to millions of dollars per month in commerce, Swappa has grown to be the ultimate used tech marketplace. We enjoy creating technology that makes it easy for people to directly sell devices to other consumers and everything we do revolves around this concept.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for using Swappa!