Swappa

I will never pay retail for a new phone again, now that I've found swappa. The wireless companies used to provide personal service and they gave you a sense of security in buying your new phone from them. A lot of that is gone so why pay the exorbitant prices. Swappa has created a space that goes to great lengths to keep communication clear all around and make sure the products sold on it are legitimate and properly shown. I have bought 2 higher end phones recently and there were zero problems with either of them or the transactions associated with them. I got a great deal without the shadiness that some used electronics sites can have.

So my family ended up moving carriers. A friend of mine had used this website Swappa and saved a nice little bit of money by doing so. I headed over and subscribed to some post feeds and when the opportunity presented itself I ended up buying 2 different phones. The website was EASY to use and the sellers were very accommodating during the process. We received the phones in the condition described and in a timely manner. The benefit of using Swappa is the buyer is protected. The site itself has moderators that make sure everything is legit and then the use of paypal is added protection. Easy and safe. I will use again when it comes time to upgrade. We only bought this time but looking forward to selling and buying new upgrades.

The site is easy to navigate and the features make it simple to communicate with the sellers directly. The full disclosures and policies are prominently displayed, making potential buyers feel confident about the entire process. I'm glad Swappa helps protect the buyer in case something goes wrong, and I didn't feel like anyone was trying to rip me off. It helps when the sellers are stand-up people, too. Here's a review I left after my recent purchase:

"Speedy! Phone was delivered just 3 days after it was shipped. Showed up in solid condition. Phone hadn't been factory reset, but the seller worked with me to get it unlocked from the previous iCloud account. Jason responds to messages quickly, and I'm happy with the sale."

The software is simple to use, providing everything in one spot. Upload photos of your phone or tablet, explain its features and accessories, detail any damage or flaws, set a price, and accept or reject buyer offers. The app also includes a ranking system that allows you to rate buyers based on their communication skills and professionalism.

Unlike having to sift through a ton of phones on EBay, often with high priced cracked screen phones (or poor condition phones with stock photos instead of the actual item bought) on Swappa.com the phones sold here have clear pictures of WHAT you are ACTUALLY buying. And you can communicate with the seller before buying. Also you can get a great deal on a decent phone for a lot less than what's offered elsewhere. I highly recommend Swappa.com and enjoying my new phone!

Fast shipping... device in better condition than I had hoped for, Terrible communicator, you can't have everything. However, Swappa didn't do any inquiry even after 10 day passed since the transaction. Nor did Swappa show any concern when the cell was bought on the 17th and today (the 27th) the seller still hasn't reported that the phone was shipped. Swappa should be more proactive in monitoring what happens after the money changes hands.

I was very skeptical about buying a used device without physically seeing it and testing it, but this gambit (so far) has paid off.
Phone arrive promptly on time. Description was accurate (unlocked, in "good condition" with minor scratches and scuffs). Charger was included. Phone activated with my carrier with no issues. Everything seems to be working perfectly on the phone (e.g. Powers on, charges, camera, bluetooth, etc).

I'm very pleased with this purchase, and will more than likely do business with Swappa again in the future!

I expected a lot of hassle, slow shipping and problems with the phone that I received before I processed the order as I didn't know much about the site or process.
The process was very easy to order a phone from someone. Seller shipped very fast 2 day shipping. Phone was in near perfect condition and works flawlessly. Site is really easy to navigate and offers a great service. I would definitely order from trusted sellers on Swappa.com again!

Real people can sell their stuff for a small fee unlike ebay which got too greedy. In fact I found items on swappa that I COULD NOT find on ebay, because ebay repels real sellers from selling their individual items. Ebay instead is only good for huge business with tiny margins, but not for selling your personal items. Swappa on the other hand is fantastic and I really enjoyed my buying experience. I don't know about selling yet but buying was a wonderful experience.

Bought a "mint" iPhone 6 recently. Phone didn't function properly from the start but was still usable. As time went on the phone rapidly decreased, now it will barely go 10 minutes without restarting. Tried to get refunded or get a different phone from the site but they say they don't deal with that, need to contact the seller. The seller told me they couldn't do anything and pretty much sucks to be you because it was after 30 days. Paid about $400 dollars for a piece of junk phone and can't do anything about it. Ridiculous site, would avoid at all costs. Total scam.

I forget how I stumbled upon Swappa, but I'm never looking back. The rest of my phones are going to be bought from this site. So far, I have bought 2 Galaxy S7's (6 months apart), both perfectly working and in great condition. Granted, the second one was a little scratched up but the price reflected that! It was ~$120 less, plus a case covers up the few light scratches it has. Both phones came within 4 days and I couldn't be happier. The Swappa staff are always ready to help too which is a perk.

No simple paint by the numbers demo of process[steps] to rate transaction and close out transaction. Paypal customer service is a ***expletive deleted*** disaster if you sell phones on the site and try to get your funds. I had to set up a separate account to receive funds and it still is not correct. It is very easy to buy through paypal giving them a credit card number. Your experience for the buyer was very very good. Leave a phone number and I will tell you about it.