I really like how easy Swappa is to use. It's really organized, and I basically know all the phone are in working condition. Fees are reasonable as well, so it's my go-to for buying and selling used phones
Bought an iPhone 7 Plus. Found it the cheapest on Swappa. Phone was in excellent condition and was delivered quickly after purchase. I would recommend this site and will use it again in the future. Very satisfied customer
The process could not have been smoother. I bought a phone that was brand-new in every respect except that the box had been previously opened, and the price was about 25% cheaper than buying it directly from T-Mobile.
Over-the-top process. There are all the checks and verification to ensure the buyer will receive exactly what was advertised. I have bought 4 phones, including the I received yesterday, and never had any issues.
Absolutely one of the best purchases that I have made! Chad thank you for the extra phone case and the bonus protection screens. My grandson was elated when he opened the iPhone box. The iPhone was perfect! Everything looked brand new and out of the box condition. I am so happy that I selected you Chad from all of the other sellers. If anyone reads this comment, know that you are getting a great product at a very good and reasonable price. Chad responds quickly to all inquiries and he's truthful and sincere about everything. He is a great communicator throughout the decision, selection and transaction process. This was my first purchase ever on Swappa... and because of Chad, I am a Swappa fan for life! Thank You Chad!
Swappa is the only site you should ever use for buying/selling cellphones. It has all the pros and no cons. I have been using them for years and never had a bad experience. The staff is very professional.
I was happy to see the products and glad to get answers from seller for the products. However one drawback was encountered by me such as delivery address to be paypal confirmed which I didn't had. Could be made some other alternatives in such cases. Otherwise all good.
I am very very happy to sell on Swappa, staff responds my problems right away and buyer are so nice! No matter what problems you may counter, Swappa always is there to help you out and get it going. Thank you for the pleasant site to work with!
I had never heard of Swappa before until one of my IT friends told me about it. Everything was laid out simply and easy to read. The process was fast and easy. I will say that phones go fast so you keep an eye out for what you want and it will pop up in a few days. My sister is now keeping an eye out for her next phone.
I was a little skeptical at first. But the assurance that they will not allow phones that can't be activated by the buyer and required PayPal verification made me feel better about it. I've purchased 1 phone. The transaction was flawless. The shipping was within hours of my purchase... the phone was exactly what I expected it to be. I look forward to selling the phone that I replaced on Swappa soon.
After spending weeks searching for a phone on various sites including Craigslist, I came across Swappa to look for a phone. It took me a few minutes to find a phone that was the right type, price and quality. It ordered it immediately and got the phone two days later. I had absolutely no problems with the seller, nor the website. I will come here to buy or sell from now on!
I've sold phones on eBay before, but never quite understood their pricing. Swappa was so simple. I sold one phone and then immediately bought one as soon as I saw how easy and straightforward it is. I also appreciate how it makes the transaction feel much more transparent.
It was very easy and I saved a lot of money! When I needed help the Swappa Staff are there 24/7! I am very happy I bought from this website. Also if there is any thing wrong with the device Swappa will happily give you ur money back.
I have been a swappa user for several years now and I really love this site. It's a quick and easy way to buy or sell a device. I have bought about 5 or 6 devices and sold about 7 or 8 all transactions were as smooth as butter! Fees are very reasonable and only decent devices are allowed so you know up front what you are getting! I highly recommend swappa.
I heard about this business through a friend who also got a new iphone. The transactions were safe and verified. I paid for express shipping and got my phone shortly after. The condition was just as described. I'm glad I took a chance using this site over Amazon.
I have bought a Macbook Pro a year ago through Swappa and it's still going strong today. I recently bought an apple watch through the site and received the "mint" device two days later. Swappa has amazing deals if you are in the market to upgrade your electronics.
I recently left my iPhone 6 on the bumper of my car and got distracted by my daughter's basketball trick. Needless to say, it didn't survive the trip to her game 5 miles away. I was destroyed. No insurance and, of course, my phone has everything on it. I was lost. Fortunately, I was able to find a quick and perfect replacement through Swappa. The price was the best I could find and the transaction was flawless. I would recommend Swappa to everyone. Very pleased. It's like my huge mistake never happened!
I was hesitant on buying a used product, but I had read that they would do a full refund if the product was not as described and functional. I went through with a purchase, and the site provided me with all the information I needed including the shipping information. The site uses PayPal so the purchase was also covered in case there was any issues. After receiving my product, I am very satisfied with it and the process I used to purchase it. I would recommend this site to anyone interested in purchasing a used electronic device.
*The marks on the iPad are fingerprints
I cannot believe how terrible this place is. They absolutely REFUSE to help you after a sale. I got a generic message saying work it out with the seller who obviously will not work it out with me and then the seller ignored me. Now Swappa support ignores me. They literally dont care about you once the sale completes. They made their money on the sale so tough luck if you have a problem. Despite the seller breaking the site rules and everything they still wont respond to me. Buy or sell phones locally or on another major site. Swappa is a scam. They dont honor their site rules.
I've been using Swappa for several years now. I only had a positive experience. It's very easy to sell your used phone, laptop or other electronics. I bought several phones here as well as macbook and play console. Unlike other sites like ebay you can buy with confidence on Swappa that phone is in working condition as described, not stolen or bad IMEI number. Also commissions are low.
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.
Thanks for using Swappa!