Third phone I've purchased and it went as smoothly as the previous ones.
I'd recommend Swappa to anyone looking to buy a used phone with confidence.
Great experience. Purchased iPhone and transaction went very well. This sight is great.
Nice smooth transaction for first time using it. I will use it again.
Found what I was looking for for a great price. Seller shipped quickly
Good selection and good to know that they pre screen phones for you
I've purchased and sold on Swappa, it's cheap and a great way to find deals on used phones.
The swappa team and all the sellers that I have had the privilege to work with are great.
Very easy to buy & sell on Swappa. Great place to look for a phone, or buy one.
Very easy process. Everything was as stated. A very nice, painless experience!
Everything about this website was smooth and easy to understand and navigate.
A superb website with a great community that is knowledgeable and trustworthy.
The transactions are very smooth and quick. Also the staff is phenomenal and always there to help.
Very satisfied with the service and the guarantee of a working device.
Everything went smoothly, a lot of selections at a very competitive price.
I love this site I can buy things that I need in affordable price and great item
Swappa staff and sellers were very responsive to requests, concerns, and questions.
No hassle. Swappa goes extra mile checking the authenticity of the ad
Simple, smooth, easy-to-understand transactions.
Very low-risk, you always get what you ordered.
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.
Awesome! Thanks, Ben!