It was a great buy. Very easy, and was what i expected
The question is: Would I use Swappa again? No question! Unequivocally, yes!
Love the security of buying a reliable phone at a great price.
I always have great success with swappa! I recommend it to everyone I know who needs devices!
They advertised the phone accurately, I paid for it, it got here quickly, it works -- I'm happy.
Great way to find a phone! My seller was certified and delivered a great product on time!
Got a Gear 2 to go with my Note 3. Love them both. Both were mint with a great price.
Love the Swappa site! Needed a phone and got a good one at a fair price
Bought a note 4 at a great price. Excellent phone, great seller, very happy with transaction.
I always buy or sell my phone's on swappa. Less hassle phones are always as described.
Easy to use site, great options for devices! Definitely will be recommending this site to everyone!
Swappa has always been such a wonderful resource as every penny counts as a small business.
Product was delivered as described and was received in 2 days!
Saved like $270 on an almost new phone. Why buy new?
Smooth transition and very professional. I'll recommend to family and friends.
Experience is fast and is monitored if any problem should occur.
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.