The seller was super quick to reply with any questions I had and the phone was just as described and at a great price!
Good place for smartphones at low prices and amazing deal. Swappa is legitimately fair and friendly.
I was very pleased with the experience. It arrived a day late, but that was USPS doing what it does, not the seller's fault. I'm very satisfied!
This site was a great alternative to ebay or craigslist. Safe, certified and easy to use. The phone I received was as advertised and in great shape.
Lots of sites can have scammers, this is not one of those, you can buy phones with confidence here, Lots of security measures are taken for it.
I received the Phone in very good conditions it was well preserved. Thanks I will Buy from them and I advice you guys to buy from there
Product was easy to order and was as described. Shipping was fast. Had no problems switching over. Works great.
Everything went super smooth transaction. The product was shipped fast and in excellent condition as stated in the listing
Everything arrived as listed, in perfect condition, and in a timely manner. Super happy about this purchase and transaction!
This is a fantastic site to buy and sell. I have made multiple transactions and all have been great!
Great experience using Swappa, purchase was easy, delivery was two days, and device was in mint condition as described.
Could be better. But... Shipping was fairly fast. Nice phone, just really slow phone to be a note two.
Excellent service, high quality products. Fast & efficient. Excellent customer service. Affordable price range. Totally recommended. Keep it up.
Very easy to search and select what you're looking for by make, model and condition. I am very pleased!
Everything was very simple and easy to understand. My seller communicated quickly and my transaction was smooth. I would use this site again.
This was my first time using this website for a used Verizon phone and it won't be my last. I definitely recommend it.
Very easy site to use. Nice products the seller I had was truthful. I had a very positive experience and would definitely recommend.
Appreciated the heads up on how to list the iPhone by the Swappa Staff. Sold fast. PayPal set up worked best for me.
Purchased from trusted sellers and had a great experience. Happy to recommend and will buy from swappa again in a couple years :)
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.
Hi Brenda, thanks for using Swappa!