Swappa was easy to use and device centric experience, unlike other well known resale and auction websites. A great experience.
Have sold 3 items on the site.
The only thing to watch for as a seller is resellers and their low ball offers. They are VERY ANNOYING!
I'm new to Swappa and just bought 2 phones within a few weeks. It's great to have a site to buy and feel safe your transaction is secure.
Simple and clear pricing. Trustworthy sellers. Great communication channels. Shipping details provided. Great service
I have been able to easily purchase 2 iPhones on this site! I am about to list an Iphone for sell with no buyer fees like on ebay.
This is my favorite company. Swappa makes my life easier every day. I am so glad to find you! I am your loyal customer!
Received a great price on an iphone in mint condition. If I need a phone, this is where I will go in the future
Swappa is great for buying or selling phones. Enough people use the site that the volume is high and phones tend to sell quickly.
Was nervous about buying a used phone thru the web but Swappa made the whole process very easy. Will definitely buy again thru Swappa!
This was my first time using this site but it won't be my last... great communication, fast shipping and an over all great experience!
This is my first time using Swappa and I'm glad I did. I felt secure in making my purchase and had a great experience.
If you're going to require a signature for a guaranteed transaction, don't allow use of FedEx, who doesn't allow a signature on the door for delivery, like UPS or USPS do.
I really enjoy shopping for phones on Swappa. It's clean, simple, and not a lot of extra fluff that costs a lot of money.
Efficient, effective and very easy to use. I only use Swappa when I want to SELL an electronic item. Thanks for a great experience!
Thank you for using Swappa!
I absolutely am impressed with my purchase from Swappa. My new go to place to shop for inexpensive, good quality phone. Thank you Swappa.
I have been using it for quite a while with no problems at all.
Good way to buy an iPhone for a good price.
I have used Swappa for my last 2 upgrades. I will continue to use them for my phone purchases. Best prices and great service.
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.
Hi Jeff, thanks for using Swappa!