I bought a Note 4 in Mint condition. Swappa provided updates after the transaction started. I feel like I can buy with confidence from Swappa.
The phone was my first bought on swappa and everything went smooth and quick. Very happy and enjoying my device... can't out it down. Lol
I would definitely use Swappa again for purchasing a used phone. The phone I bought was in great shape and priced right. Shipping was fast.
The site is great and the people are to, it only took two days for me to get my phone and now im ordering another
This was my first time using swappa and it was wonderful. I purchased a phone for my father and will be buying myself one soon.
I had a very easy time, using swappa. 100% perfect. Thank you for a smooth and easy transaction better than eBay and Craigslist. By far.
After researching for some time what type of phone I needed (Android, recent build, good quality, with a long lasting battery and all LTE bands represented for my travel needs), I settled on finding the S6 Active. Shopping on eBay was a bit frustrating as listings are all over the map. Some sellers provided the phone's ESN's or even an image of their clean ESN from Swappa. Some eBay sellers are very professional about things and I was rather close to springing for one on eBay, but then I started looking at Swappa's listings. What made me feel reassured about buying from Swappa is that it is focused on the secondhand smartphone market. ESN's are not publicly shared but verified by Swappa itself which is truly the gold standard in that arena. Combine that with a review system which shows whether the sellers are good at what they do and it became much easier to focus on a device that made sense for me. Several S6 Actives were listed for sale for slightly less than the one I was interested in, but clearly my seller knew what he was talking about since it showed it was unlocked and had not been rooted. These are not commonly mentioned in descriptions even on detailed eBay listings from pro sellers. Communicating with the seller was lightning quick and a few messages later we came to a reasonable price that allowed him some profit and me some savings. I purchased using Paypal, the device was shipped the same day and I had it in my hand (from Florida to California) in 2 days by USPS Priority Mail. The device actually was in better shape than the photos the seller posted so I am thrilled. Testing it out for about 12 hours proved that it was a legit phone with no issues whatsoever. The whole Swappa experience for me was great - of course, this depends on the seller and item one chooses, but I think Swappa provides enough info so that you can make an informed careful decision on where you want to spend your $ on a used phone. I now have a 6 month old phone which when new is nearly double the price! Thanks Swappa!
Good good good, Phone as described,
(no missed appointments or scams like craigslist) i prefer the trusted sellers!
Highly recommended!
Seller replied quickly to my comment and was able to ship the phone right away. Phone is in great condition!
I bought a smartphone on Swappa. What a great experience. Device was shipped fast and in great condition. Highly recommended
The phone is in excellent condition, paying/shipping was smooth. Swappa played a crucial middle man role in the successful transaction
Phone was as advertised, and was shipped quickly. No complaints. I would definitely by from Swappa and this seller again.
It was a good experience, the staff are always pending of the situations.
Great way to get a new phone!
No words! Fantastic experience with Swappa. I have bought 4 phones on here. I definitely recommend doing business via Swappa.
Very pleased with my experience. The product I received was accurately advertised and I received it so quickly! Wonderful transaction.
I have purchased many devices through Swappa and have been 100% satisfied! Great prices & service! Thanks so much Swappa!
This was my first experience buying from Swappa. It was great. I am already waiting for another phone I purchased
Site very easy to navigate. Safe secure Paypal purchase. Purchase completed in couple minutes. Timely response to questions. Highly recommended
I discovered Swappa recently and made two successful purchases. Both were less than if purchased/bidding on EbaY and less stressful.
Overview
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.
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- Kansas City, MO, United States
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Business History
The inspiration for Swappa sparked when Ben had trouble finding a good source for test devices for Android development projects. Turning to eBay and Craigslist proved perilous and time-wasting for buying mobile phones. Blacklisted phones, junk devices, inefficient communication, and downright fraud plagued the antiquated marketplaces.
Knowing there had to be a better way, Swappa began as a side-project to build a better marketplace for buying and selling quality mobile devices. Safety, simplicity, low fees, and the "human factor" made Swappa different then and still do to this day.
From the first Swappa sale (a Motorola Droid) to millions of dollars per month in commerce, Swappa has grown to be the ultimate used tech marketplace. We enjoy creating technology that makes it easy for people to directly sell devices to other consumers and everything we do revolves around this concept.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members