Swap.com

After losing some weight, I knew I needed to update my wardrobe, but I just couldnt bring myself to pay retail pricesproblem is, I also love to look fabulous! Lol :) I stumbled onto Swap.com one day and Im hooked! It saves me $$ and lets me splurge without feeling guilty! I love scrolling through the items, its like a treasure hunt for the perfect outfit! Haha Returns are a breeze... I mean seriously, they make it SO easy! The site is also really well set up so you can narrow searches and find exactly what your looking for. LOVE IT!

Last March I placed an order on swap.com - the college sweatshirt was actually a Womans, not a Mans like it advertised and it was very cheap material, I never got the discount the rep told me would give. I tried again this week- the zipper on a jacket was flat out torn and broken, rendering it unusable, the rain jacket was not even close to a small and moldy, and the Nike shirt had some verbiage on the NECK - no photo of it, not in description. All of it cheap, old, broken items - barely worthy of a garage sale. Forget swap.com, fellow shoppers - go to Goodwill, Salvation Army or any thrift store - you can SEE what you are buying and the quality will be so much better for half the price. Don't waste your money any more, they have really gone downhill.

I buy from Swap.com I've never sent items to be sold fom them, so I canot comment on that, but, I have loved every single piece of clothing that I've purchased there. I mean... with tags on still! High end items even. I think that anyone who would love a great deal & find would be more than happy shopping with Swap.com They have such an easy way of choosing your size, style, seasonal wear, etc. It could not be any easier. Photos of clothing items are very easy to see front & back of item with a tap. This is my premium shopping experience in a nutshell

I had not received a payout and discovered it was sent to an invalid email address. Took swap several days to respond to each email regarding this. I was told there was a system error and then told to go and add this invalid email address to my account! When I became rightfully leery enough about this company to request several hundred of my items be returned to me and chose another several hundred sure sell payouts, they blocked me. From my own Account and the 1,151 items that I still own and are in their possession. They will no longer respond to my communications! I also discovered many items of mine listed as their own. The dishonesty and lack of seemingly ANY morals of this company is unbelievable!

I feel like the jeans were not described right. I got my son 8 pairs of jeans and some of them look so skinny! And they say slim fit but the desceiption never said that im thinking 2 of the 8 pairs of jeans will fit. My aon wears regular or preferably loose fitting jeans. Most of these look so skinny. All of the shirts were nice though and the shoes but i got 2 coats and one fits me... Lol size 8 but must be size 8 for adult. It was in the childrens section. Hoping they will take my returns EASILY so i can go back on and get him bigger jeans! They just need better descriptions on clothing.

It would seem that they unpack the boxes and then keep what they want for themselves, and then claim that the merchandise they didn't accept has odors or stains or whatever nonsense and you can either pay to have them returned or let the crooks keep it for themselves. They also lose track of items shipped to them so you will find if you sent ten items, eight will be listed and the other two are in limbo or more likely being worn by one of the staff. And they have the nerve to threaten you with closing your account if your acceptance rating is too low, which is impossible to raise since they reject items that are perfectly saleable, hoping you will just say the hell with it and let them keep them for themselves. They also have horrible brand name recognition, routinely listing designer names incorrectly. Very shoddy and ignorant operation.

They say a box can take 60 days to process. However, that day comes and goes with no contact from swap.com. They had advised to send inseason clothes. Now three months after the date they received my boxes less than 20% of what I sent has been processed. The stuff they "reject" they throw in a hug pile and take a picture of the pile. You can not see what items are that are being rejected. They give a generic reason saying stained or worn. Some of my items in this pile are brand new with tags still on them. I paid to have this pile shipped bag to me. Now I wish I never sent my stuff to them. I don't know if I will ever see the other 80% of the stuff I send them. I believe they are way too overwhelmed with the stuff being sent in and have started screwing their sellers. So far I have made one sale and made $1.50 of the $4 sale. Think twice before consigning with swap.com.

I used to use this site a lot, but their clothing became more expensive and the choices in my size have become practically nonexistent. I found one item of a particular category in my size. ONE ITEM. My guess is that everyone is migrating over to ThredUp (Which had THOUSANDS of items) and poshmark. So have I. Plus their return policy is atrocious. Don't ever count on getting any cash refunds. Swap did not refund, and gave a fraction to me in credit. They really need to clean up their act if they want their customers to return. Tbeir customer service is u prfessional, unhelpful and rude.

I have purchased clothes from Swap probably 50 times! Love it for so many reasons! Shopping from home, using the filter to get the brand, size, color etc all specific to what I want, huge time saver, and easy return policy of things don't fit right. I have never had an issue and that's huge considering the amount of times I have ordered from them. My kids always yell"mom, you got another Swap box" when the mailman comes and I feel like it's Christmas every time! Hahaha