Swap.com

I sent a large bag filled with clothing it took 4.5 weeks to post and 4 items were excepted. I was set back by this but was assured that my shipping fees Would be voided. I just sold 1 shirt for $5 and after all of their fees I will receive $2.25. I thought the selling fee was 25%?! I won't Sale on this site again. I have bought a few items and the shipping was quick. 2 of my items were miscategorized. I thought I was buying a Jr halter and it ended up being a skirt. I bought size 7 boys shorts and they ended up being a 7 Jr girl shorts. I was able to use the items for other kids in our family but my son didn't get what he picked out. So they get 3 stars from me.

Swap gains your confidence by accepting your first few shipments. Then, after I sent in more very nice name brand clothing - some new with tags - I received a nastygram that I was suspended for three months for not living up to their 80% approval rate. I sent high quality clothing without any damage. All was freshly laundered as required. I've purchased a few pieces from them that I wouldn't have hung on a thrift store rack. None of the clothing I sent was of poor quality. I should have believed others who posted similar complaints but gave Swap a chance. They may have suspending me for three months but I am suspending them indefinitely.

I recently sent back a return worth about $40 to Swap.com using their RMA shipping label. I packaged everything carefully and now they say they can't find the return and therefore I get no store credit. They are sending me to Fed Ex to inquire what happened with the shipment. This is from a company that promises easy, no hassle returns! This is certainly not hassle free! I feel gypped out of my $40 which makes buying from Swap.com not a money saving choice! I am starting to think that buying new clothes on sale makes more sense.

This is the first time I've tried swap.com and it hasn't been positive so far. They received my box on May 22nd. It's now June 30th and none of my items have been posted. When they received my box I got an email saying it would take 10-15 business days to post my items. So far it's been 27 business days and they're still not up. Most annoying is that I spent a lot of time sorting the items to make sure only summer clothes were included in the box. I appreciate that sometimes people get behind, but it should not take weeks to address whatever the issue is. At the very least they should be honest about how long it takes to process boxes. NOT COOL.

Swap.com is a place I visit often to "windowshop." I like the prices, variety, free returns, & courteous cust svc. When I decide to purchase, I know the items will arrive fast & carefully packed. If I don't like something for any reason, I simply repack it in the bags it came in (or anything that works) & drop it in the FedEx box next to my grocery store. I like receiving store credit for my returns because then I have a little incentive to purchase something else, but other options are available. I can't afford retail prices for my favorite brands, so Swap.com is the best place to find them at seriously reduced cost. And everything is perfectly clean + in fine condition, often new with tags. Lately I've been receiving compliments on the cute clothes I wear, probably my best reason for shopping at Swap.com.

My nearest clothing store is 30 min away, so this allows me to show anywhere at anytime. My favorite thing is that I can shop for my grandkids and have it shipped directly to them. I do this several times a year. I get so excited when the box comes and try everything on right away. What doesn't fit, goes right back in the box. I go online and select the items in my order than I'm returning and I select store credit so I don't get charged shipping and get full credit for what I paid. I print the return label and it's off in the mail. In about 10 days, I get an email my credit is on my account and I'm ready to shop again. It's a wonderful service and I've received some great clothes.

Swap used to be a good place for thrifters who knew what they were doing to sell their stuff. But they just keep taking more and more away from sellers and driving us away and to other venues. If you send in really high quality stuff, it will sell immediately during their 40% off sale and you'll get a fraction of what you expect. For example, if you send a pair of great condition leather boots and they price them at $40, you expect to get $29 when they sell. Instead, the boots will sell right away during one of their sales for $30 and you will maybe get $20.00. Low end stuff will get you less than a dollar per piece (literally!), if it even sells since their search engine is so bad. They also constantly enter the wrong color and description. They discard good items and, based on my buying experience, keep some real crap (linty, stained, etc). Really poorly managed. Look elsewhere for selling. Maybe ok for buying if you don't mind returning the stuff they describe incorrectly.

Due to health issues, I have gained weight. I am unable to afford to shop dept stores, can't afford the prices. Thrift stores are now my thing. I stumbled on this site after another online thrift store sold out to ebay. What I love most is that there is free shipping on returns. What I don't like is that I am unable to swap with my old clothes, due to the fact I am not on Facebook or Twitter. I look on this site at least 3 times a week. I love it.

Ordered 20 items 30 days ago.
Received 3 of 20 items after 25 days.
No update on the remaining items on order.
No phone number to call. No support.
Sellers cant sell. Took that side down seems permanent.