This is long overdo, but in January , a year ago, we went into a Best Buy and ordered a dishwasher, and another high ticket item, that we found on their website. On the delivery day, we get two conflicting texts, bottom line is they have no more machines, since they dropped ours that morning., and the other said it is on it's way here. The new delivery date was 6 weeks later, and we had already waited 4 weeks. I called and talked to the store itself, where we were fed more lies, and then I called corporate headquarters. The lovely lady yessed me to death,made nice, and that was the last I ever heard from her, despite assurances that she'd call back as their computers were down. I gave up and bought the machine locally, from an independent that delivered that weekend. Fabulous machine, by the way.