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James S.

Contributor Level

Total Points
80

1 Review by James

  • Best Buy

4/17/24

Customer Care agent: Hey there! My name is Leo and I will be your Microsoft shopping Expert! Who do I have the pleasure of chatting with today?

You: does thid qualify for a price match https://www.amazon.com/sp?ie=UTF8&seller=A2D6O8U4XOTC9L&isAmazonFulfilled=1&asin=B092L9GF5N&ref_=olp_merch_name_3

You: James

Customer Care agent: I need the SKU for the item that we have.

You: *******

Customer Care agent: One moment.

Customer Care agent: Great news, this item does qualify for a price match!

Customer Care agent: If you'd like I can place an order with the matched price, and anything else you may need. I just need a phone number or email address to start.

You: *******@xxx.xxx

Customer Care agent: One moment

Customer Care agent: I have an address in IN, is that correct?

You: yes

Customer Care agent: Perfect, were you looking to do a store pickup or have it shipped to you?

You: Shipped please

Customer Care agent: Hmm, unfortunately, the cost of the item is below what we're allowed to sell it for, we are unable to match. I have attempted to change the price, but the system does not let me.

You: Isn;t that a gauraneed price match

Customer Care agent: Unfortunately this means I cannot help place the order.

Customer Care agent: Yes, but the system doesn't allow me to change the price, I have no other option.

You: have a manager call me at xxx xxx xxxx

Customer Care agent: Thank you for taking the time to chat with us, and I hope you have a phenomenal rest of your day and week!

Service

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