Amanda P.

I purchased a $500 chaise lounge couch which lasted me all of forty five days before it buckled due to a defective internal frame. Overstock wouldn't provide a refund or a replacement. They took no accountability and their customer service is all through text. Buyer beware!

This website tries to say they have "No fraud, hassle free returns". However, unless the item is damaged, you only get store credit. I ordered about 10 items, returned about half in a timely manner due to wrong fit. They refused to return my funds and said it "wasn't their policy". Their website is misleading, and they can't expect people to fit in stretched out, second hand clothes from various sellers. Tisk tisk.