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The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
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I have been using this website for over a year. They are timely with their offers and go out of their way to provide examples of how to best take advantage of offers, including my favorite: subscribing and saving posts. Unlike other bargain sites, they actually respond to comments and if I write that I'm looking for deals on something specific, they stay on their toes. I am constantly impressed with the number of things and the number of offers that this online boutique draws my attention. I'm a fan! Looking for savings? Look no further. - Great deals, great service. I definitely recommend!
All positive for this online boutique. I have had great service, excellent items and collections. All of them are as similar in quality as in price. I would dare to say that I love this website and will be placing an order soon. I have shopped multiple times and have always had zero problems. The company offers excellent value for money and offers very friendly and flexible customer service. Highly recommended.
Their clothes are beautiful and I like that they show lots of photos of real people wearing the items they received. You know what quality to expect in this online boutique. They also allow me to return to an address in the US Plus their prompt customer service is excellent!
I had a great online shopping experience here, it helped me a lot with all the questions I had! And my new dress is phenomenal!
Personally, I have not found a website as good as this one. I think they provide a variety of clothes and accessories for all of us who have different tastes in clothes. I love their customer service, always on time and I make it their priority to help as much as they can.
I LOVE this website! All the things I bought arrived in EXCELLENT condition. When I had a problem with a dress that ran out, they told me I could reorder it and wait for it or have my money credited to my wallet so I could use it for another purchase. I have not had a bad experience with them yet. I've ordered so many different clothes that I can't count.
I have made a total of 3 different online orders with this boutique on the internet and I have never had any problems. Clothes are as described and returns are quick and easy if you select shipping insurance when placing your order.
I had an incredible experience with these people from this website. Thought I should write a review as people often come here when they have complaints. I expected the order to take some time, but it wasn't too long. The prices are great for the clothes you get. Communication was excellent - they sent me a message to make sure I received my order.
The clothes are beautiful, very in love with each piece I order. They are great, cheap and very responsible. I love this website so much!
Their clothes are of good quality and at an affordable price and they always deliver on time. I love this online boutique
Quality of clothes here is excellent and the prices incredible. Customer service is excellent too. They really care about their customers.
StyleWe is a scam, I ordered a dress 4 years ago, which the quality was very low, so I returned it, they didn't accept to refund me on original payment method, and gave me a store credit. I really didn't like anything from their website, till today, I needed a dress and I just wanted to use that store credit.
When I went to payment method, I realized I cannot see the store credit to use it, I again contacted them, now they said you could use that store credit just for a year!
I've never heard sth like that, and it's very unacceptable.
Don't waste your money and shop online on real websites, there are plenty out there with good customer service and good quality of clothes.
UPDATED: I reached out to them again to get my refund, and here is their answer:
This order was placed in 2017 which is 4 years ago.
And the store credit was sent to your account 4 years ago as well, it has expired, we won't deal with this issue anymore.
Skirt I bought fit perfectly. I will definitely buy another. Delivery was in 12 days. Very happy with the variety and the online service.
I purchased 7 pieces of clothing here for the first time. I was extremely excited because I see their ads all the time. My purchase took more than a month to come (no big deal it was coming from China) but when it arrived they were all poor replicas. The material choice was extremely cheap and no way were those the fabrics the models were in the pictures. The only two things that were decent were a white cotton shirt and a t-shirt. The sizes were really off on the clothing. I bought a medium dress which had to be an extra-large in size and also the t-shirt I purchased was nice but it also had to be at least an extra-large so. For the $130 I spent, it was really disappointing. I did not return because the review says you have to pay for it being shipped back to China and many people never received their money back. If you are going to try stylewe, i suggest you purchase one or two things and don't go all in, like I did.
Hi there,
Thanks for your feedback and we are sorry for this unpleasant experience.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.
And for the quality issue, we have raised it to our manager's attention and we will keep improving on this.
Any more issues, you can reach us via email.
Stay safe and have a nice day!
Fast and reliable delivery. So easy to buy clothes on the internet, the sweaters have the perfect fit and are very comfortable.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
Hi there,
Sorry for any inconvenience caused. Our store credit is valid for one year and we should have stated this when we offered you this.
If not, you could show us the email record and we will be responsible for this.
Any more issues, you can reach us via email.
Stay safe and have a nice day!