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Delaram A.

Contributor Level

Total Points
81

1 Review by Delaram

  • StyleWe

7/12/21

StyleWe is a scam, I ordered a dress 4 years ago, which the quality was very low, so I returned it, they didn't accept to refund me on original payment method, and gave me a store credit. I really didn't like anything from their website, till today, I needed a dress and I just wanted to use that store credit.
When I went to payment method, I realized I cannot see the store credit to use it, I again contacted them, now they said you could use that store credit just for a year!
I've never heard sth like that, and it's very unacceptable.
Don't waste your money and shop online on real websites, there are plenty out there with good customer service and good quality of clothes.

UPDATED: I reached out to them again to get my refund, and here is their answer:

This order was placed in 2017 which is 4 years ago.
And the store credit was sent to your account 4 years ago as well, it has expired, we won't deal with this issue anymore.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Lanny S. – StyleWe Rep

Hi there,

Sorry for any inconvenience caused. Our store credit is valid for one year and we should have stated this when we offered you this.

If not, you could show us the email record and we will be responsible for this.

Any more issues, you can reach us via email.

Stay safe and have a nice day!

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