The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
I was very nervous about getting pants from this website as I am quite tall (175cm). I actually measured and got a large one, while I'm usually small / medium, and the pants fit me really well! My waist is a bit too large since I did it from above, but the length of the pants reaches just above my ankle, which makes me very happy!
The customer service on this website is good and the shipment was made within two weeks and I got what I paid for. I would recommend them to younger girls, who love beauty and pay a lot of attention to their clothing.
Overall, my online shopping experience here was positive. I ordered my 1 dress and another for my friend. They shipped the product on time. When we opened it, we saw that the product is the same as the online pictures. Excellent client service. Amazing collection. I will order here again and again. Thank you
The clothes are so stylish on this website that I bought a pair of pants, the size and fit of the pants are really good! I really recommend this website! Thumbs up!
I have a nice experience with this online boutique, it is my first order and everything went well, the clothes are beautiful and fit me well, I will order here again!
The website is easy to navigate and see everything I need to know about each clothing. I am always satisfied with the delivery time and the quality of the packaging.
Excellent online boutique with trendy clothes. Fast delivery. The quality of the clothes is amazing as always. They fit me perfectly and super comfortable.
I bought 5 items and received 3 so far, and found 2 of them not satisfied. I requested a return, immediately, then I got a email back said I need mail the return items to China… waaa, I bough in US, I need mail them to China in 7 days. And they did not even give me the authorization for return… Can not believe it. Terrible!
Great quality. Super comfortable, definitely won't be shopping elsewhere on the web from now on. I'm waiting for the shorts and shirt to arrive, can't wait to try them on
Knowing the styles I was looking for on this website made it easier, as well as scrolling through similar elements that matched the style. All clothes available. The quality of wear is extremely reliable to last.
The dresses were as shown in the photo on the website. Happy with the price. Excellent fit. Reasonable delivery time considering Covid heists everywhere. Thanks to the team at this online boutique for making the experience hassle-free. Much appreciated. Good service.
Excellent online clothing options, easy navigation, and supportive tips. I am tall and find that I have a limited range. The sports options were excellent!
READ ALL THE NEGATIVE REVIEWS. PASS THE WORD. ITS TRUE. THE QUALITY IS JUNK. NOT LIKE THE PICTURE. MADE OF CHEAP MATERIAL IN CHINA BACK ALLEY GARAGES. NO JOKE. THE ADDRESS IS A BOGUS CALIFORNIA ADDRESS WHEN THEY SEND IT AND THE RETURN GOES TO ANOTHER BOGUS ADDRESS IN C-H-I-N-A! ALL THE RESPONSES TO YOUR COMPLAINT ARE BOGUS, WE WILL DO BETTER BULL$#*!…NOT "Oh HERES YOUR MONEY BACK"! Read the responses,,,, THEY ARE ALL BULL$#*!, SO SORRY YOUR $#*! BOUGHT INTO OUR BOGUS COMPANY RESPONSES. THIS COMPANY SHOULD BE CLOSED DOWN FOR FRAUDULENT ADVERTISING OF GOODS AND I WILL CONTINUE TO OUT THEM AS THEY TOOK ALL MY MONEY AND THE RETURNED GOODS. IF YOU WANT TO JUST GIVE AWAY MONEY…GO TAKE YOUR FRIENDS OUT…BECAUSE THIS BOGUS SCAM FRAUDULENT COMPANY WILL GLADLY TAKE IT. I EVEN DOUBT I SEE THIS COMPLAINT SHOW UP BUT I WILL POST AGAIN ON SOCIAL MEDIA TO WARN ALL SHOPPERS. STOP STOP STOP. BEWARE. I RETURNED THEIR MERCHANDISE IN JULY, ITS NOW SEPTEMBER AND IM STILL GETTING THEIR BOGUS RESPONSES.
Sorry that you are not satisfied with the item(s).
According to the latest tracking information, the package you returned is still in transit. Normally, we can only issue the refund after receiving the returned package. But you are our valued customer, in order to give you a better shopping experience, we will give you a partial cash refund in advance.
We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at services@stylewe.com.
I received purchased blouses from Stylewe. The clothes were poorly made and of cheap material. I wear a size 8 (5.4/140lb) I ordered size medium - the tops were too small. The company discourages return stating the $ to me to return is expensive to return the shirts to China and will take a long time to arrive and even longer to process, despite advising returns need to be made within 3 weeks of receipt.
Sorry that you are not satisfied with the item(s).
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your opinion is important to us and we really appreciate it.
We will strive to improve the quality of our services and products.
Online ordering was excellent, delivery in these virus times was fast. I liked the email updates that let me know what was going on without asking me where my order was. Wide variety of styles and clothes in my size. Thank you,
Very easy to navigate the website, large selection of clothing to choose from in a variety of sizes and colors. I found the perfect skirt, extremely happy with the fit.
I love the dress, very comfortable, I like how the style is now made to be a high fit, i love clothes and shop!
The staff is excellent serviceonline. Useful sending my purchases. Dresses were exactly as ordered. Thank you
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry that you are not satisfied with the item(s).
For STYLEWE return policy, please visit the following link: https://www.stylewe.com/information/returns-and-exchanges
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.