The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Super disappointed in the quality of the two items I received. I normally don't buy off a website I'm not familiar with. But I loved a lot of the pictures I seen online. Unfortunately the Product does not match the picture
Only one dress of the 4 that I bought in this online boutique was not exactly what I expected, but it was because I did not read the description correctly. I could still use it so I saved it and fixed it later. Anyway, I will buy from them again!
I love this website, it is ideal for buying clothes. Great page to find what you want to be on trend. Orders arrive without problems.
The quality of the clothes here is really very good and the price is more than correct. Impeccable online service and good delivery times. Soon I will even buy something small like sweaters.
This online clothing store was a great help, my mom and I shopped, she for her birthday dress and I ended up buying one too. In love with this website and the seasonal collection.
The price is great and the clothes are fabulous. The idea of this online boutique is great, I love the online experience!
The site is really helpful and gives a lot of details about all the clothes like the description about the material and fabric, size and fit which is really helpful. Also, the customer service is very helpful, responding pretty quickly to any questions. The packaging is excellent and so far my mom and I have never had any problems with the products we have ordered from this website!
I'm so happy. I got my order so fast, all the clothes look amazing. Perfect sizes. I'm surprised. I expected problems with the sizes, but no. I will order often from this website! Thank you girls! They made my day
High quality, the skirt I bought from this online boutique arrived on time and looked exactly like the photos on the website.
Soft and pretty blouse, very elegant, very pretty, looks good and is much better for hot weather, what more can I ask for? I am super satisfied with my purchase!
DO NOT ORDER ANYTHING BE CAREFUL!
My order took a long time to arrived. Once it came the quality, the design was a total disappointment! Returned most of the order paying $75+ postage to China five months ago! And I still don't have my money back. The return label under their rules is not even returned to the company but to a name Pam Hauling. This company is a scam!
Sorry that you are not satisfied with the item(s).
According to the latest tracking information, the package you returned is still in transit. Normally, we can only issue the refund after receiving the returned package. But you are our valued customer, in order to give you a better shopping experience, we will give you a refund in advance.
We will process your refund to your original payment method in one week. Please check your account later.
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at services@stylewe.com.
Do NOT waste your time and money on this site… The clothes I received did not even resemble what I ordered and the fabric is horrible quality. I literally tried on several of the items and threw them straight in the trash- seriously disappointing.
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at services@stylewe.com.
Spectacular online store, I have not received more than an excellent service from this website, my order was handled quickly and efficiently. My follow-up questions about discounts were handled equally well. I can't wait to put on my new dress.
Buyers! Be aware of Stylewe! This unreliable company will NOT refund you if you never get your merchandise either by sellers or logistics company failure.
I just lost $ 130.00 on my first purchase because the package was never delivered to me and Stylewe doesn't bother to look it up.
Save yourself your money and time!
Thank you for your feedback and sorry for the inconvenience.
As we checked, the parcel(s) was delivered on August 14th.
And we did promise that if you could provide us a case number, we will refund you full.
Since the logistics company rejected to provide you the case number, we'd love to improve the compensation rate to be 40% money refund.
We shipped the parcel to your address accordingly. Please understand we lost the package as well.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at services@stylewe.com.
Excellent website with fantastic customer service. Thanks for the quick store credit after a dress didn't fit me
It is my pleasure to choose from this online boutique when I want to buy clothes online. It is wonderful! Well, very convenient and fast. Good service they have! My experience is trustworthy!
I bought a pair of sports pants from this website, the material is fabulous and it adheres perfectly to your body. The glittery one is very classy and shiny, as seen in the ad photos. Can't wait to wear it to the gym!
I found very nice designs of coats and shirts in this boutique on the internet, I placed my order and in a few days I received a nice imitation coat and a nice printed shirt, good quality of materials, good price
They steal photos from other sites and sell you cheap knock-offs, bearing no relationship to the items shown online. I bought a KNITTED tribal sweater as shown in the pictures and description. I received a polyester duster with photo printed sweater design on it. They expect you to return at your expense to China from US, knowing postage costs more than the item. Fraud. Theft. No other words come to mind.
Sorry that you are not satisfied with the item(s).
As we checked, you have accepted our partial refund and keep this item.
Please contact PAYPAL to close the case, so that we could issue the refund.
Your claim/complaint/feedback is very important to us and to our designers. We will do our best to address your concerns and serve your fashion needs.
I ordered from this boutique on the web before, I like everything, my clothes are great. Shipping took about two weeks. I recently ordered from there again and I hope the clothing and shipping get better and better.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.