The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Ordering and shipping at this online boutique were easy. Very nice and good quality dress. Very cheap, easy and good quality order. My new dress looks great.
It is always a pleasure to shop at this online boutique, the dresses are so beautiful. Beautiful clothes, fast service, easy to navigate website.
They came when promised and looked exactly as featured on the website. Very satisfied with the online service of this boutique.
Ordered few items with mediocre results. I ordered again, 3 items... coat, pants, shoes. Coat fit but dreadful fabric and construction. Pants were maybe a 0 in size while I'm a 6. They were absurdly small. Ironically shoes vastly too big.
I asked gor refund. Yhey offered 10% and keep useless items. Said no. Then they wrote with 25% refund, keep items. Said no, and wrote negative review. Later contacted with full refund offer, but only if I removed review. Decided important to warn people and not bow to their extortion.
There is ZERO customer service, you pay shipping and duty to return items TO CHINA. More to return than items worth. This typical of dealing with Chinese company. Bottom line... don't do business... what you see online is not what you get
Note... items so bad gave to goodwill
I have ordered many times in this online store and have never had any problems, shipping is quick and easy. The selection of clothes is also quite wide, great online service.
Nice shirts for low prices. The ones I bought are a little small so I reordered the next size. Now I will buy a dress here again.
Good quality of my new new jacket, it is warm and the size is suitable, it fits my body very well. Many friends ask me where I bought it, it's great that it's all online!
Very easy to order, I received my order quickly. I am so glad I found this place on the internet, I will order more clothes from here!
This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.
Shipping was fast and efficient, clothes as advertised (and at a very interesting discounted price). Great online experience.
If I recommend an online store, I recommend this one! They have the best selection of clothing designs and price I have found on the internet. Shipping takes the normal time in these cases.
I loved my dress, comfortable and elegant. I was also impressed by the speed of delivery. I will definitely order online again soon, thanks.
I ordered 12 items from StyleWe - size M. 2 of the blouses received were clearly an American size S, although they were marked M. I tried to do an exchange. WELL - you have to mail return items to China! And at YOUR cost. Although the quality of the items is OK if you're not hung up on wrinkle-free, the sizing is iffy and I won't be ordering from them again.
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
For STYLEWE return policy, please visit the following link: https://www.stylewe.com/information/returns-and-exchanges
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
I love these sweaters! They are super cute and appropriate to go to work or for a weekend. They are soft and do not create allergies, they are also very cute. I would definitely recommend this online boutique!
Excellent, my dress arrived. I had a little problem with the boxes, but they corrected it immediately and courteously. Highly recommended website
This company is a complete fraud. They will give you a hard time getting your money back I contacted them even before my item was shipped and I just
Continue to get the run around this company targets American buyers on Facebook and other platforms it should be removed. They have a number 1 rating on the BBB site also. Like the other over 800 negative reviews said don't waste your money on their poorly made clothing and then have to deal with their poor customer service.
We are not a fraud.
But we're sorry about the service that you received on this occasion.
As we checked, we have issued the refund to your original payment method. Please check your account.
We commit to providing a better shopping experience to consumers.
In this online boutique I found excellent clothes and excellent customer service, as I had never seen before in another online store. I love being a customer here.
My package with my order on the internet here was sent fast. My sweater feels good quality too. Good services and delivery time, for that and more I recommend this page.
I am a loyal customer of this online store, some of the clothes in my closet are from here and they are great. I love you all!
I just received my order today and it goes beyond what I expected. The coat I got looks like the one I saw on the website, Very soft to the touch and the length is perfect.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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