Horrible, I ordered way larger than usual, I now have two tops that are so small they fit a size small neighbor of mine, but only barely. Fabric is strange, poorly constructed. I will never wear and consider this a lesson learned. I would not recommend to anyone!
I ordered a beautiful shirt here for a party that arrived very quickly and looked the same as on the web page, to underline this, I had contact with a lady from this boutique by email who was amazing in helping me and always answered my emails so soon as i sent them. She was an amazing help at all times, really great customer service. Thank you :)
The staff at this store is so helpful! I'm not the easiest body type to fit. They are always very friendly and eager to help a busy girl out! They have put together some of my favorite outfits. They have great accessories too. The quality of their clothes is top notch. I don't ever have to look for stains or tears because they have high standards. I work really hard. I have two very active kids that keep me on a budget. There are a lot of demands on my wardrobe so it's nice to have a place I can go that won't break the bank. I can't speak more highly of StyleWe. If you wanna look cute and confident go here. Don't walk, RUN!
Ordered three pair of pants and only one looked good - little did I know that the returns process involves multiple hoops to jump through. They clearly are making this difficult so you'll keep the merchandise. This is completely incompatible with how I shop these days and I'm surprised they think this is an acceptable business model.
Orry that you are not satisfied with the item(s).
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
If there is an problem with item(s), could you pls email us a picture showing the problem?
Once we have received the photos, we will checked, and provide solution. If you have any other questions, u can message me or drop us an email (services@stylewe.com) at any time
Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful, and its quality along with empathy and kindness were greatly appreciated. I am 100% lover of this website.
BEWARE!
This is company is a sham!
Low quality clothing and the most horrible customer service out there!
Plus your clothes come from China so returns are very expensive postage for you and then they don't claim them at customs so gets returned back to you to no avail! What a joke!
Sorry to hear such negative review from you
Per checking, the returned package was never received. Did it return it back to you already?
If yes, we'd like to offer you 40% store credit or 35% money refund as compensation. What do you think?
I ordered some items which need for a special occasion 6 weeks afterward. Now it is two weeks already and the order is still processing. I emailed them but no reply yet even after more than 2 days. I don't know what kind of services they are running :(. I wish I had read these reviews with problems of all sorts you guys have got with them before placing the order.
Sorry for the delay. Sometime there might be delay due to short of inventory. For some products, especially some hot sale items, they might run out of stock very soon, and we need to work wit our independent designers to ensure the items displaying on our website. Due to delay, we will use express to ship your order.
Also for the inconvenience it has caused to you, we would like to compensate you with 10% money refund or 15% store credit. You can contact us to refund you this amount after you receive them and keep them.
Mailed dress over 2 months ago back using their label and paid for shipping. Don't get my refund, they stating that didn't receive anything from me. Stay away from them. Buy only something that is here in US and not in China. Check return policy first, where you will have to ship your return item. USPS can't track items in China. Can't get proof. BEWARE. Don't do business with them.
Dear Stella,
We`re sorry you`re not satisfied with our service. To better help you solve the issue, we do hope you can email us your order number so that we can check for you.
Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.
Please dont hesitate to email us if you have any questions.
Best regards,
StyleWe
I found this lovely dress on stylewe.com. Here, I thanks to Jill who is a great fashion designer. This was Floral print silk, very stylish, lightweight and eye catching color variations. I ordered it for my step sister who is a college student and also stylish girl. Many buyer claims about size the receive, but mine was total OK and have received in time. I am only fear in about its lasting otherwise everything are fantastic.
Absolutely love their great selection of fashion clothes. All trendy and fab and so much to choose from! I'm excited every
Time my orders arrive! I am pleased with all but one dress I received last week which is a little too short. I returned easily and without any hassle at all. Easy return process and their website is so good. The prices are reasonable, their flash sales are to watch out for. It's the ultimate online shopping experience. Love these guys!
Buyers! Be aware of Stylewe! This unreliable company will NOT refund you if you never get your merchandise either by sellers or logistics company failure.
I just lost $ 130.00 on my first purchase because the package was never delivered to me and Stylewe doesn't bother to look it up.
Save yourself your money and time!
Thank you for your feedback and sorry for the inconvenience.
As we checked, the parcel(s) was delivered on August 14th.
And we did promise that if you could provide us a case number, we will refund you full.
Since the logistics company rejected to provide you the case number, we'd love to improve the compensation rate to be 40% money refund.
We shipped the parcel to your address accordingly. Please understand we lost the package as well.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at services@stylewe.com.
I placed an order on August 30,2019. It is now coming up on 22 business days! I've not gotten my merchandise nor any notice of a projected delivery date! I've sent emails and call to no avail. Won't do this again. Fool me once shame on you! No fool me twice!
Sorry for your dissatisfaction.
We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
Your order was delivered long time ago. Pls check it carefully.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
StyleWe
I bought some shoes, they arrived very well. I always follow good offers and fashion tips from this online boutique! The best recommendations, especially when I need to make a gift, save a lot of time.
I received two dresses that we're totally different material than advertised. They were supposed to be linen but one was shiny polyster the other a very thin cotton.
They company refuses to stand behind their products. Have had a hard time getting them to refund my money.
Sorry that you are not satisfied with the item(s).
We have sent you return label by email.
Pls return them ASAP.
If you run into any issues, feel free to contact us at any time.
Best regards,
StyleWe
I discovered StyleWe recently and placed an order. It took a while to receive it since I am overseas, but I am delighted. Everything was packed impeccably so that the garments were kept folded in very good condition. Above all, I am very happy with the sizing, the quality of the garments and the diversity of collections and styles on offer, at affordable prices. I would highly recommend this site to anyone who likes to stand out and wear something different - so many chains in shopping malls offer such boring stuff these days...
One recommendation: do look closely at the measurements of the garments, to make sure you pick the right size!
Just placed an order for $975. I'll keep everyone posted about my experience. I'm legit - not hired by this website. I have to admit I was concerned after reading reviews as well, but took the chance.
So far the shopping experience has been easy and smooth. Should be expedited shipping per promotion advertised.
I have made one request to return a duplicate dress on the order I placed an hour ago when I noticed the mistake. They responded by 1/17/16 and said they'd issue a refund for the duplicate dress in 3 days.
Thank you Peggy, If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
I ordered few dresses from STYLEWE. Dress is wonderful & fits perfect. The quality is good and price too. Overall experience with StyleWe has been superb and awesome customer service. The outfits are different, elegant unique with a mixture of Asian /Europe. I will suggest all the people to use this. T helped me lot.
I ordered on Jan 9 and almost end of January and nothing. The DHL manifest says in route but all info ends on Jan 15. USPS says no record! Credit card charged no reply from CS other than canned responses. It's frustrating because clearly some people are getting their items. And are having great experiences.
Dear Customer,
Due to many packages piled up and strict custom check in this peak season, a few more time is needed for post office to handle.
I see your order is in KY now, it should arrive you soon. Hope for your understanding~
We have emailed you the tracking number also~
Do not bother ordering, total scam. Dress quality was awful. Asked for a refund label and find out its to China. Got the standard we shall offer you partial refund to get it altered. I don't want it altered as I will never wear something of this poor quality. May be my daughters can use it for dressing up...
Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible customs fee). Your refund will be processed after our return center received and inspected the return package.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.If you would like to keep the item(s) and skip the return hassle, we'd love to improve the compensation rate to be either 30% store credit, or 25% money refund.
To learn more about our store credit policy, please visit https://www.stylewe.com/information/store-credit-policy
Please let us know your decision, and we will act accordingly. Your choice of our options above constitutes your agreement to our Terms & Conditions, which MUST not be reneged on.
In addition, we welcome and appreciate all suggestions to improve our products and service.
Thanks for your patience! Please dont hesitate to email us if you have any questions.
Best regards,
StyleWe
Stylewe has cute designs, styles that are unique and really fun. The items I received where exactly as pictured on the site and good quality. Shipping was pretty fast as well.
Double check the sizing guide for your item, some fit small.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe has a rating of 2.5 stars from 5,154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StyleWe most frequently mention return policy, tracking number and poor quality. StyleWe ranks 36th among Women's Clothing sites.
The order number you provided is incorrect. Can you pls tell me your registered email or re-confirm the order number with us. If you have any other questions, u can message me or drop us an email (services@stylewe.com) at any time.