No order delivered from 9/10/16, you can't ask for your order because no phone number, only email and they are keep sending me wrong information, I mean was delivered at such address which is not mine:-(
Website says easy returns. Ordered 2 sizes to make sure which would fit best. Went to return larger size, was met with alternative of 10% off next order, or $5 off. Nothing about returning for a refund. Was disappointed. The dress is very pretty, but had issues with the return process.
Sorry that you are not satisfied with the item(s).
Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible customs fee). Your refund will be processed after our return center received and inspected the return package.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund (store credit offer for USD order only) instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
Dear Carol,
We are sorry you are not satisfied with our return solution. Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a partial refund and keep the item(s)instead of returning the item(s). If there is any sizing issues, you can use this fund to alter the clothes. You can just reply to our email and we will proceed.
To learn more about our store credit policy, please visit
https://www.stylewe.com/information/store-credit-policy
If you still want to return/exchange the package, you can email us for a return label.
Thanks for your patience! Please dont hesitate to email us if you have any questions.
Best regards,
StyleWe
I'm an avid online shopper, I have tried all possible options and 'Stylewe' is so far the best. They offer a wide range of dresses which looked absolutely adorable.The size guide was so accurate and everything I ordered was perfect fit. Unlike certain other online websites that provide stock photos and deliver low quality materials, Stylewe does offer the best quality of clothes. The knitwear collection is so unique and suitable for fall and winter season. I think my wardrobe is going to be stuffed by Stylewe fabrics soon.The delivery was on time and the clothes are certainly not overpriced. I'm definitely going to do more shopping here.
Update: the company refunded the cost of the dress after I contacted them with pictures and my complaint. I commend their fast response time and willingness to refund 100%.
Original review:
I loved the picture on the website for this dress. I checked reviews which were pretty good. Placed my order and Im guessing due to Covid is the reason it took a month to arrive. Sadly the collar is cut noticeably crooked; much larger on one side causing it to look very crooked and lopsided.
The website has such cute things but they are apparently made by inexperienced seamstresses.
This site offers a great variety of clothes and accessories. Great place to order something your fashion taste desires. Everything is categorized smoothly and every item is easily viewable. I can only recommend this place as I had no problems with the delivery or the product itself. The large amount of choice they offer took me some time to choose what I need, but that was truly worth it!
Knowing the styles I was looking for on this website made it easier, as well as scrolling through similar elements that matched the style. All clothes available. The quality of wear is extremely reliable to last.
I got my handbag delivered from Stylewe few days ago and im just amazed by the quality of the manufacturing. I admit i was skeptical as for what i was expecting, given that ive never heard about them before. But once i received my bag i was blown away. The bag i got delivered has a unique design that gets me straight out of the crowd, and the used materials are of high standards. It has nothing to envy to well-known brands. I think they do great job picking their designers and their material providers. Greatest value for money while online shopping. Would definitely come back on Stylewe for more.
Easy to use website, I love reading the reviews. Good range of clothes in my size, fast delivery. I had no problems with returns when necessary, even when claiming a couple of days late...(sorry!):-)
I recommend this boutique and its customer service.
Find clothes to be very beautiful. Well made my problem was I've got ready to order like 30 things and didn't know my size and not realizing without my glasses you have to pay to send your items back but the overall experience excellent I gave them five stars lol smile.
After having a baby, I was stressed at the thought of finding an outfit for an upcoming event, but with the wide range of styles, excellent customer service, and fast shipping this boutique gave me, I will surely buy several more times!
I really enjoy waiting to see what the special offers are every day. My last purchase was easy. I really love this online clothing page, as I am disabled and trapped in bed for a few days it was perfect for shopping without leaving home, they made my experience very pleasant.
I ordered a coat, which I love, from StyleWe over two weeks ago. There is a slight flaw in how the pattern matches in the front, so I have tried numerous times to contact their customer service department to get a return/replacement. Every e-mail I send is returned with an auto-answer that someone will get back to me within 48 hours, but no one ever does. So far I am stuck with a coat that I can't wear and I'm out $128! Stay away from this company if you're smart!
Sorry for the late reply, as we were experience system error, some messages failed to come in, we probably missed your return request, we are sorry, I just sent you return details and attach a return label to your email address at :Ollielollie11@gmail.com
We would like to offer you 2 option for your return.
1). Cash refund. You can mail the item(s) to our return center for cash refund.
2). Credit refund. We would offer you store credit for the return item(s). If you choose to accept the store credit, as a valued customer, we would like you to keep the return item(s) as part of your compensation.
Pls check your email, and tell us your option. We promise you we will settle this matter at the best way we can.
These clothes are poorly made and ridiculously small. You cannot return them because the return center is in China and it would cost you more than the item originally cost to send it back. I just requested a return authorization and this is what I was told: Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund (store credit offer for USD order only) instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
Sorry that you are not satisfied with the order, if you would not like to keep it, pls return per instruction, we have sent u the return label, pls check it and return accordingly. We will issue full refund after we have received the package, pls do keep the return receipt and email us the return tracking number after you have return. Thanks for your cooperation.
My daughter ordered a dress for a wedding but when she received it, she changed her mind. We followed the instructions for a return and refund, and had no problem whatsoever. I don't understand the reviews who said that returning items was impossible. She received her refund a week after she emailed the tracking information for the item being returned. IN FACT, I have been viewing dresses and will be ordering another very soon. I am sure that the quality of some items may not be what you expect, but be sure to look closely at the clothing fabric, and read the description thoroughly. You can usually tell if it is worth the price.
This website sells a variety of quality clothing at incredible prices. They have regular sales and with free returns and shipping it's easy to get your items. Even when there was a problem when I paid for a t-shirt and it sold out, they not only made an immediate refund, but also sent me a discount coupon for the next purchase. I love this boutique.
Not used this site before,but there is a wide range of fashion items.
Ordered this black PU skirt for my partner who will love it,I am sure.
Once I had found my way round this site the ordering process was easy.
I was nervous about returns but while the communication slow and returns are not easy (log in and say want to return, wait 2-3 days for email with instructions, send pieces back, email proof of tracking, get refunded in 3-5 days) they did actually refund me. And the clothing I kept was totally worth it. So well made. Great cuts. So cheap. Really a fan.
After reading the reviews I was hesitant about the order I placed just before. But two weeks later my dress is here and it's beautiful and very well done as well.
They also included a beautiful silky scarf
PS. Only thing I have to note the dress does run small, still fit me beautifully, but you might want to keep that in mind if you are between sizes
I am really glad that not only did customer service resolve my problem... but they also understood the urgency of my order and helped me to some extent. I think will receive cute dress.
Sometimes it's best not to read reviews...
Overview
StyleWe has a rating of 2.5 stars from 5,154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StyleWe most frequently mention return policy, tracking number and poor quality. StyleWe ranks 36th among Women's Clothing sites.
Instant Feedback
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Daniela, as checked, the package was delivered on 12th by the usps, pls try to make a phone call to the local post office and get a case number for us, pls do not worry, we wil follow up your case closely.