StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I haven't worn clothing, but soon I'm waiting for special event
I ordered two dresses. One was perfect, but the other one ran large. Instead of exchanging the large dress, StyleWe credited me with a percentage of the cost. I can either gift it or have it altered..
The size chart is quite helpful. I also appreciate the express delivery option.
Very simple! I loved making m selections and you had my size in stock on each item. However, your site can be glitchy and there were several items I tried to purchase and could not succeed to checkout with them.
This company made me Leary of ever purchasing from an off brand store. I returned my package immediately after realizing it was the wrong size. After two weeks, no refund. Contacted customer service and was told they needed the tracking number. I could not locate the tracking number and assured the person emailing me only that it was returned with the prepackage label they sent me. Waited another week, was told to go to the post office to get the tracking number. Post office does not keep that information and they know this. Email again and received the same robotic reply, please go to the post office. This company has no integrity and will never be the successful with practices like this.
Love the dress
Just my style I am very happy with it and came earlier than expected.
Perfect!
Your email advertising is overwhelming. I have requested UNSUBSCRIBE TWICE, but your email ads continue.
I created an order. It was partially shipped. 1st part got to me. 2nd portion shipped to WRONG address. I was told via the ONLY way you can talk to them (chat) that it MAY be redirect. No guarantees... then I reach out again to be told they aren't sure how it will b handled. If you care about getting what you want I suggest not using them
Sorry for any inconvenience caused. We just sent the order to the address you provided us before, the first part maybe forward to correct address by usps due to the wrong address（wrong state）, we suggest you can contact usps to change the address and forward the other packages.The tracking information we have sent you private message, please check.
If you have any problems, feel free to contact us via email or online chat
I was very pleased with the way I was treated when I wanted a refund.
It was quick and easy to find what I was looking for. A lot of fashions to choose from. I will continue to shop with StyleWe.
Everything except 1 item was too small. They are not true to size. I spent my whole wardrobe budget, I should've only bought 1 item to start out with. Now I have to wait until next year. I save up for next year.
Sorry for the inconvenience.
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center?
If you have any problems, feel free to contact us via email or online chat
Good. Very easy. Don't need to add anything else as the three words answer your question
Love the sweat suit! Quality is great! Received in two weeks after placing the order. Thanks!
希望未来能和实拍的图片一样。本来还准备再拍几件，收到目前这几件后，不敢再继续购买了。本来准备退货的，但是退货的操作和费用都非常麻烦，，所以，，算了。
I couldn't find my size so I took a chance the larger item to determine my selection and I won everything was able to fit bravo
I paid Euros 12 for taxes. Unfortunately I will not order any more.
Sorry for the inconvenience. For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
You can check it here：https://stylewe.com/information/shipping-delivery
If you have any problems, feel free to contact us via email or online chat
Please don't waste your money. Rose we StyleWe are the same company. One way to tell, is that the heads of all models are cut off.
Sorry for the inconvenience. But we are not the same company, we are STYLEWE.Don't worry, it's not a scam
Thank you very much for your suggestion. We have given feedback to relevant departments and will improve our site.
If you have any problems, feel free to contact us via email or online chat
Satisfactory, but one item looked nothing like the advertisement. It was still charming.
A lot of my items I have ordered in the past were discontinued or canceled.
The merchandise is as it looks in the picture but shipping merchandise is way too long.
User Friendly and Quick turnaround on Shipping. Love it!
First time shopper I love your style! The outfits are great. They're one of a kind.
Great variety, easy to use site, fast delivery. Very good prices
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback and sorry for any inconvenience caused.
According to our return instructions, you will need to send us a photo of the returned package (must include proof of our return label and waybill of shipping carrier) and a tracking number. Otherwise we will not be able to match your return request in our system and will not be able to issue a refund.
I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
If you have any problems, feel free to contact us via email or online chat